All reviews

Rating Breakdown

  • 5
    79% (308 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (17 ratings)
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4 / 5 Share

Dec. 17, 2020

The app is great. It definitly works great with Shopify. If you're looking to work with automations, ActiveCampaign is the best option.

Using app

10 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 17, 2020

Easy to set up and connect our shopify store to Active Campaign. While product confirmations still come out of shopify, our follow up automation series is neatly flowing. Plus the form set up is simple and great!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 22, 2021

I love the integration between active campaign and Shopify. selecting products to feature in emails is a brilliant feature and post-purchase automations are also very easy to setup. Great platform and seamless integration.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 14, 2020

An excellent app in combination with Shopify. A great integration and very useful data, easy to set up campaigns and automations to get more sales. Great way to split customers preference with tags and specify products to like to the best opening rate. Very happy with this!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

ActiveCampaign has really helped me work efficiently and in an organized manner. Very easy to use platform and great customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 21, 2021

I love that we can connect Shopify with Active Campaign. It took me a couple searches and calls to figure out how to link a Shopify product purchase with an automation trigger in Active Campaign. But now that I have that figured out ... I love the integration. Saves me a lot of time tracking customers.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 10, 2020

Love this app and its integration to ActiveCampaign. It makes it easy to track purchases, add products to emails (my favorite feature!), create segmented lists, and track your customer's journey throughout your website. The only reason I'm not giving it 5 stars is because it doesn't add the customer's mailing address into your ActiveCampaign account, whereas other CRM-Shopify integrations have, which was a nice bonus.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 10, 2020

I've personally used Active Campaign now for about 2 years after always having someone to handle campaigns for me. I was surprised how quickly I was able to get up to a functioning speed. That's saying something from someone who had never worked in a tool like this before. Most of the functionality is intuitive but for the parts that aren't, their customer care support is accessible and on point.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

I actually use this app in a different way than it is intended. I am a researcher and practitioner for migraine therapy. I use it as my CMS system integrated to Survey monkey as each patient gets 4 surveys the answers are kept on AC. The automation sends them out from survey monkey. It is a great cost-effective tool for my business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 29, 2020

I am very upset with this app. I created a campaign and sent it out scheduled for cyber Monday and it only sent it to me. Apparently “ master contact list” isn’t actually master and you have to manually ass every contact to it. Whatever. I figured out how to add them, way too difficult to do i might add, and pressed resend on the original campaign. They dont have a preview at this step and i didnt feel the need to preview since it was just resending the exact same email. Boy was that a mistake. It sent the email text and logo WITHOUT the picture. I just sent an email to my entire customer list with no pictures! I am pissed!!!! Why would it change anything let alone remove my picture??? I will not be moving past the trial as i am very disappointed and this cant be undone. And the option to preview sent emails is nonexistent it just shows you the statistics instead of the email sent so you have no way of knowing. I’m on a free trial for *unlimited* emails so why would that be?? AVOID!!!!!!!

Using app

1 day

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for taking the time to leave this feedback and we're very sorry to hear about the issues you had while on a trial! We definitely understand the frustration this must have caused, and we'd love the opportunity to make things right. Our dedicated Support team is standing by to answer any questions you may have and troubleshoot the problems you may be facing. They can be reached by sending an email to [email protected]. Please don't hesitate to reach out with any questions or concerns! -Your friends at ActiveCampaign

5 / 5 Share

Nov. 15, 2020

We started using Active Campaign when we launched Kollo and it has been an instrumental part of the business. I had never truly realised the power of email marketing until we started. The tutorials and support has been exceptional, we would not use anyone else.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Active Campaigns is a very robust program that would fit any companies business needs. I am particularly fond of the automations because once they are set up they are 'plug and play' saving a large amount of time in my work schedule. I love the pre built templates as well as the build from scratch. They are user friendly and they are fresh looking. I much prefer this platform the the previous CRMs I have used in the past. The only thing I would recommend is giving yourself a good portion of time to learn the platform because there is quite a large learning curve.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

During trial I could connect with Shopify... Worked all perfectly well! wauwh... I became a paying custommer- (on the lite plan for a whole year) and then I couldnt connect with Shopify anymore. Alot of other options were suddenly also useless... huh?! .. After paying 109 euro or so - I suddenly didnt get any vallue?! Strange. Seems that the lite version is worth sh%t but they didnt tell me that anywhere.... After wasting my whole night I was done. Wanted to cancel the whole thing. What you think? They are going to keep their 109 euro for themself they tell me and after a year my info will be all gone and deleted. Lol... unbelievable. UPDATE @ 28-10-2020. Thanks for fast reply. You deserve an updated review ... I was just frustrated because of the amazing software- but I can't use it on the lite plan. You see me in the future, for now; thanks for the fast help and refund.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience and we're very sorry to hear that it wasn't up to standard! We've gone ahead and shared this with the team so that that they can take a look to make sure this is corrected. We're looking forward to making things right! -Your friends at ActiveCampaign

5 / 5 Share

Oct. 22, 2020

Such a great program. I would recommend Active Campaign to everyone. I've gotten such an increase in conversions!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

The automation potential on this app is unreal. I can't say enough good things about it. It has helped us focus on marketing

Store

Blonyx

Using app

7 months

Total reviews

6

Average rating

4.2

5 / 5 Share

Oct. 22, 2020

We recently converted to selling retail through Shopify, and added on the Shopify app within the ActiveCampaign platform as well. It has worked flawlessly and we have no complaints!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

I used this app to automate the process of keeping up with customers and allowing them to have the most informed and easy experience shopping with us. Having templates pre-built for instances such as leaving the cart, or unfinished order allows us to make the most of each customer. Another awesome way to use active campaigns automation is triggering informative emails to be sent based on the products that a customer would buy, even showing interest in!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2020

I use AC with Shopify because it's robust without being complicated. I've used a couple of other email marketing platforms and AC is by far my favorite. The only thing I wish it could do is magically recognize when a customer leaves a review and start an automation!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Here's the thing, it's not really an app, it's a direct connection from your e-commerce platform to your mailing list & automations. We were using Zapier for awhile to trigger individual actions and add customers to lists based on keywords/tags etc, but this just does it all for you, automatically, and it's beautiful. The best thing that we use this for is for an automated abandoned cart automation. Shopify's is good, but with AC you can have it as long or as short as you'd like, based on parameters, triggers, etc etc. This overnight took our abandoned cart recover % from 0.08% to almost 2%. That's HUGE! There are a lot of $15 apps we pay for, but as long as we're with shopify and/or AC I don't see any reason in the world why we wouldn't want to continue investing in this tool. Thanks AC & Shopify!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share this review! It's great to hear how our users are growing their business! -Your friends at ActiveCampaign

5 / 5 Share

Sept. 22, 2020

I want to recommend this app since it does help us save a lot of time managing all the subscribers' information. We was used to be in the Woocommerce. When transferring to a new platform, Shopify, the last thing to see is we lost all of our previous customer's information. AC had helped us easily import and feed all the information that we need.

Using app

10 months

Total reviews

2

Average rating

5.0