All reviews

Rating Breakdown

  • 5
    79% (308 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (17 ratings)
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5 / 5 Share

March 27, 2020

I have been using ActiveCampaign with Shopify for thousands of leads, and I have been impressed with how seamlessly they integrate.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2020

Active Campaign has been a GAME CHANGER for my business. I was using MailChimp and when I got more subscribers than was allowed on the free account, I started researching. 6 months later with lots of legwork and trial and error, I decided that Active Campaign was the best. I was right! It works seamless with my Shopify store and I can track everything. Love it.

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 26, 2020

There are many options and tools to get started with this app and a great support team in times of difficulty. They respond in a timely manner to get any issues addressed ASAP. Great tool to integrate with your website and stay in constant connection with your customers with easy tagging and automation systems.

Store

Resync

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 26, 2020

Active Campaign is hands down the best marketing software I've used. I have used many of the other options, and the usability, and workflows are unmatched. If I were to open another business, integrating Active Campaign would be one of the first things I would do.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2020

Seamless integration and the customer service/management is top notch. I highly recommend AC for your marketing needs.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2020

We've been using the Active Campaign integration for all campaigns and automations and have seen incredible results. By using Active Campaigns abandoned cart sequence, we were able to see an over 20% order conversion rate. There are many prebuilt automation sequences to choose from that really free up your time for other projects that require more of your attention. I would recommend Active Campaign to those who really want to automate as much of their email marketing as possible. Great customer service and quick data updates on campaigns.

Using app

Almost 5 years

Total reviews

9

Average rating

5.0

4 / 5 Share

March 23, 2020

The active campaign integration has been a huge help to providing timely follow up and ongoing communication with my customers. It has also automated processes that save me time and help me to make even more sales in my store. I recommend it.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 23, 2020

We have used this app since day 1. The integration is very easy and very efficient. I would highly recommend it. I have used Active Campaign as an email provider for years now through several different businesses. They added the shopify integration to make it that much better. 5 stars all around!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

Love the super tight integration between Shopify and ActiveCampaign. You can see all the Shopify order history right on the Contact page in Active Campaign as well as take advantage of all the tagging and automation. Great for abandoned carts too!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

March 23, 2020

Active Campaign has really helped us connect with our clients in a more consistent and branded way. I would recommend to small businesses as they continue to grow and want to market more consistently through email. We are looking forward to more robust reporting options. Customer service has been helpful as we work through issues, although they need more staff to handle Monday & Friday calls as the wait times can be long. The ability to request a call back has been very helpful.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2020

Had a very positive experience so far, particularly the onboading and support team! Would be great if it could connect direct to the newsletter sign up bar within the theme... but we can work round that.

Store

Bon Tot

Using app

Over 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

March 18, 2020

I definitely like email marketing and automations that can triggered by at least 100 different actions. I have 2 tickets currently with support team; they are slow at getting back with me or have just forgotten I exist. If your email is Outlook based you will have a lot of problems (receiving campaigns to inbox). Another thing that i find strange, is that after you send a campaign you can no longer reference the email (sometime I want to see what subject line i used, the images used, etc.) and it doesn't seem like that is an available view. I also would like if there were more campaign templates available as the 20-30 I see are very basic.

Using app

11 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for taking the time to leave a review. Feedback from customers is important to us and helps us create a better experience for users in the future. -Your friends at ActiveCampaign

3 / 5 Share

March 14, 2020

The concept and function of AC is great, and the automations are dynamic and versatile. But I can't help but wonder why designing an email in AC is so terribly clunky and difficult to use? If visuals are a core part of your brand, you might be better off with a diff program. And if you don't have the time to dive deep into understanding automation flows, you also might be better off with a diff program. It's very complex, not intuitive, and easy to make mistakes with. Eventually I had to hire a consultant to help build automations in AC, and my emails still don't look as good as they did in Mailchimp, but (again) the automations are more versatile and powerful. Unfortunately, it's a bunch trade-offs.

Using app

Over 1 year

Total reviews

6

Average rating

4.5

Developer Reply

Thank you for taking the time to review your experience! The team appreciates your feedback and is continuing to work on improving the experience for our users. Feel free to connect with our Success Team for a free one-on-one training to help with strategy and to answer any questions you may have about building automations: https://www.activecampaign.com/support/1on1/

5 / 5 Share

March 13, 2020

If you use Active Campaign you will love the app integration, syncs everything and gives you powerful automation tools to increase sales

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

Powerful platform; lots of advanced tools. Fantastic support - real time thru their website, ability to schedule calls for technical support, etc. Highly recommend.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2020

ActiveCampaign is an absolutely amazing CRM. It provides great integration with Shopify which has really helped us streamline our efforts and provide personalized experiences for our customers.

Using app

About 2 years

Total reviews

9

Average rating

4.9

5 / 5 Share

March 12, 2020

ActiveCampaign is fantastic. Best Email Automation, and wonderful CRM. CRM is extremely customization. There's almost nothing you can do!

Store

c21bb

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2020

This app ties my email marketing and automation to Shopify so it's almost like one platform instead of 2. Abandoned cart emails, cross sells, upsells, and more are easy to set up. But since ActiveCamapaign is much more robust AND easy to use than other ESPs/marketing automation, it's exactly what I needed. In the past I had to use expensive and clunky 3rd party software to connect Infusionsoft with my store and that was terrible. I've been using this app for over a year before it was listed on the app store, so I can tell you it's definitely useful and reliable.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 12, 2020

We love using Active Campaign for all of our auto-responder forms on our website as well as keeping in touch with our newsletters! It's easy to tailor it to suit our needs.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2020

We love using AC to communicate with our customers! Affordable, easy to navigate for store owners who are not experts in email marketing! Has increased our online sales! Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0