All reviews

Rating Breakdown

  • 5
    79% (308 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (18 ratings)
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5 / 5 Share

Sept. 21, 2020

I've been with AC (migrated from MailChimp) since 2017 and LOVE it. I'm especially loving the new Pages feature. AC is far easier than Infusionsoft and far beefier than ConvertKit. I can talk to my customers based on their interests, what pages they visit on my site, and what they purchase. AC has been around long enough to have so many kinks worked out and also has the customer support to keep giving me what I need when I need it. I HIGHLY recommend it.

Using app

About 5 years

Total reviews

10

Average rating

5.0

4 / 5 Share

April 22, 2020

The out-of-the-box Shopify API connection to AC was one of the reasons we switched to Active Campaign - for abandoned carts, pre and post-purchase email drips, and targeted purchase exclusion criteria the automation workes perfectly. I would love to see even more access to shipping info/event triggers, and product usage flows in the future!

Using app

About 1 year

Total reviews

1

Average rating

4.0

3 / 5 Share

April 22, 2020

Great app but the only issue is being charged more for growing a list, paying based on users. Since moved to another company that charge a flat fee regardless of how many email addresses you have, not as good as A.C but cheaper and the emails are stunning, really beautiful.

Using app

11 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 13, 2021

After moving over from MailChimp we've not looked back. Great stats to keep track of interactions, etc. Highly recommended!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

So simple to install. My favorite features include being able to track how my campaigns are working (how much I make per campaign), automations that are triggered as soon as actions are completed on my shopify store, and re-targeting customers based on their interests in my store.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

4 / 5 Share

April 22, 2020

We’ve been using ActiveCampaign for a a bit over a year now after moving from MailChimp. It’s better in a lot of ways, especially how easy building automations is with their visual flow builder. One of the issues early on was having better segmentation conditions for our customers and syncing with Shopify properly, but it’s looking like this app has resolved some of those issues, so that’s a plus.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

April 22, 2020

We've been using Active Campaign for a little over a year and have been very happy with the service provided by the team. The integration with Shopify has been a HUGE benefit and opened up so many opportunities to help us send out messages that are better tailored to our customers' interests.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 22, 2020

I love sending an email and then seeing how much money that email generated me because of the Shopify integration! Thanks guys!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

We switched to Active Campaign around a year ago and we love it! The automations are super useful and designing emails is now an easy process too. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

It's really useful to set up automations and allows you to segment email subscribers in a very detailed way. Reporting is quite accurate too. In terms of their email builder, it's pretty intuitive and easy to use and they make it easy to customize your content for mobile. They few times I've had trouble, I was apple to get help through CS chat and resolve it within minutes. I'm happy with their product and would recommend it.

Using app

About 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

April 10, 2020

Why so we love Active Campaign? They really listen to their customers. The app is very powerful but they do not sit on their laurels. We are so pleased, not only with the many features but also with how flexible and simple it is to use all the tools. Their customer service is out of sight. The feeling is that this company is constantly working for us to be ahead of the curves. We trust them and we really appreciate them. Amanda Howell

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

I used this app to get lead from my shopify account. It help me to collect data, send reminders and perform automation to help my customers. Thank you

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2020

I had been told through a business training that Active Campaign was the best out there now. They don't disappoint! The support alone is worth the money, but the whole platform is very user friendly!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2020

I use this app for my email marketing. It is friendly to use and I like the fact that it is easy to create automations. The support is really effective and administration really quick to answer. For having used other platforms I can say that activcampain is the best one. I really recommend it !

Store

Bajoue

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

I have used this company a lot and am still learning how to utilize it for my Shopify store but I can tell you I love everything about Active Campaign! Easy set up, great staff, and super helpful if you need help! Out of all the systems and backgrounds I've considered them one of the best decisions for my business!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2020

We use this app to re-market to our customers, and build our database. The app is easy to use and integrates well with our Shopify store. The only limitation we find with Active Campaign is that we cannot track customers who do not have an email address (we have a few customers that do not actually have emails). On the whole, however, the app is so easy to use and it really increases our productivity.

Using app

About 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 30, 2020

Easy to set up and use. Lots of features! The customer service getting it set up was really helpful as well.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2020

The deep integration that is provided to connect Shopify and ActiveCampaign is wonderful. ActiveCampaign is incredibly powerful and the automation recipes help me build email campaigns with ease.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2020

We migrated from Mailchimp to Active Campaign, especially because of the deep data integration with Shopify. We enjoy several things about this app. 1. It allows us to send the same campaign to multiple lists, and even segment these lists by a number of filtering criteria. 2. We can easily target those who display certain behaviors in the shop (purchasing products, buying more items, abandoning the kart) and tag and nurture them accordingly. 3. The lead scoring for Active Campaign is leaps and bounds better. Last but not the least, we had our own Migration agent help us shift our account and all of its automations from Mailchimp. We have not found anything lacking in Active Campaign.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2020

I love this app. I was struggling with all sorts of zaps and this app has simplified so much. I definitely recommend it.

Using app

6 months

Total reviews

1

Average rating

5.0