All reviews

Rating Breakdown

  • 5
    77% (195 ratings)
  • 4
    15% (37 ratings)
  • 3
    3% (7 ratings)
  • 2
    2% (4 ratings)
  • 1
    4% (11 ratings)

Reviews with Text

  • 100% (254)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2021

It helps my business a lot! I'm improving my strategy to make it grow more! I used others mail softwares, but no one is as good as active campaign

Store

Aurha

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2021

Active Campaign has taken our email marketing to the next level. We were especially satisfied with the onboarding and startup process. The team was very attentive and made sure we were doing things as efficiently as possible.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2021

Have been using ActiveCampaign since 2018 and we recently migrated from a WordPress website to Shopify. Seamless transition and integrates really well. Excellent tool!

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

July 12, 2021

We have been using AC for years before even connecting it to our Shopify store. they clearly have been listening to the marketplace as many new features were added along the way (lots of automations, landing pages tools, forms etc...all necessary tools to create content and capture emails to be pushed into lists/automations etc...). Customer service is always prompt and helpful, they also have regular webinars on their updates. It is much more than your entry level email tool (Mailchimp...). It works for us so we keep adding integrations with our online assets and do our best to automate everything that can be!

Store

Olloïs

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2021

By far the best email tool, I used so far. Makes it very visual and easy to use. Still quite expensive, but it is worth it

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2021

I've been using this for about 4 months now and really enjoy the ease of use the multitude of features! Would highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2021

I used this for CRM, and it's pretty basic and easy to use. It has some pre-built automation templates for E-commerce stores.

Store

Karaama

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2021

Very simple to get up & running but very powerful. Integration of AC popups on to a Shopify site could perhaps be a little easier, but some good documentation is available to help. Overall - very impressed. Lots of time saves and lots of new tools in our toolbox.

Store

ArdMoor

Using app

About 1 month

Total reviews

9

Average rating

4.1

5 / 5 Share

July 6, 2021

Active Campaign's deep integration with Shopify ensures a high level of control over our marketing automation aimed at improving our abandoned cart rates, as well as upselling and crossselling. The learning curve is very low and the service is great. I definitely recommend this tool.

Using app

28 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 2, 2021

ActiveCampaign has many features that other newsletter programs do not. There is a learning curve though, which we are still working on, but so far, good results.

Store

ZenToes

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

June 22, 2021

I like this app for email marketing. I think its very user friendly. Sometimes a little complex but definitely worth trying.

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 18, 2021

I've been using Active Campaign for almost two years and I'm very happy with it. I find it easy to use with the various features available. Once I capture a client through Shopify, there are numerous ways to communicate. I love the templates you can choose from for a professional looking email. The analytics are very thorough. I highly recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

June 16, 2021

The product tagging automation doesn't work when addresses are imported into AC. I want to segment out my list based on product category, item, and topic. I set everything up in AC automation and still nothing. Very frustrating!

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thank you for taking the time to share your feedback — we’re sorry to hear about your experience. Our Support team would be more than happy to help you get this sorted. Please reach out to them here: https://www.activecampaign.com/contact -Your friends at ActiveCampaign

5 / 5 Share

June 16, 2021

Great tool to use. However, the ui could use an update, because everything is organized in lists and it could have an improved appearance.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 13, 2021

This app is very underdeveloped. Highly limited for example, there in no product personalization, very little ability to control or edit logic, no ability to control time of day of automation sends. You will end up spending a lot of month on other apps and developers to get anything more sophisticated than sending a welcome email. Support does not exist, you will be passed around the company from person to person being told no one can help. We have been wait 3 weeks and we still cant get any old shopify data. Be aware they are very good at marketing themselves but the product is very basic.

Using app

2 months

Total reviews

4

Average rating

2.0

Developer Reply

Thank you for taking the time to share your feedback and we’re sorry to hear about your experience. We’d love to connect and help you get the support you need. Please reach out at [email protected] and we’ll get you to the right team for immediate assistance. -Your friends at ActiveCampaign

5 / 5 Share

June 7, 2021

Active Campaign has been great. Customer service is top notch and it works integrates perfectly with Shopify. It makes automation simple.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

ActiveCampaign is perfect for us. Our sales team uses it to track, validate, and work with leads. We owe a large chunk of our yearly revenue to the ease of automations and pipelines that ActiveCampaign provides. We also use ActiveCampaign for our email marketing- we've found it to have all the features we need, at a price that's perfect for us.

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 1, 2021

Just wanted to thanks ActiveCampaign team for the great job they made. I did not know which app to use for emailing my customers, prospects and lead. I took contact with the customer service and they guide me throw to make good decision. In the beginning I wanted the cheapest plan but they told me that with the professional plan was better because I had an onboarding following that help me a lot to use the platform. Also I download the 7 emails series booklet which teach me the level of awareness to write the correct email to the correct person. All that was Great experience ! and make me to amortize the costs very quick. Take your time and learn with them you will not regret it.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

Great automation for all your email needs. Really trouble free integration and very good support and learning resources.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

I love how well this app integrates with my Shopify store. There are still some features I'd like, but it's pretty seamless out of the box and if there are issues, support is amazingly responsive.

Using app

About 1 month

Total reviews

1

Average rating

5.0