All reviews

Rating Breakdown

  • 5
    77% (195 ratings)
  • 4
    15% (37 ratings)
  • 3
    3% (7 ratings)
  • 2
    2% (4 ratings)
  • 1
    4% (11 ratings)

Reviews with Text

  • 100% (254)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2021

We use this app to integrate with our email marketing and CRM platform. The app has been wonderful with integrating the information we need to segment our lists and products sold as well as set up specific automations. Highly recommend Active Campaign if you are on Shopify.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2021

This app works great, it does his job. Would be good the feature yo sync the catalogue of products like others apps I know.

Store

Mouvair

Using app

About 2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

May 11, 2021

Really struggling to integrate ActiveCampaign with two of my Shopify stores even with the assistance of a high level AC agency. Not getting assistance - could someone from ActiveCampaign please contact me as really want to start using what I have been paying for. I am on a Plus Plan and cannot get any assistance. Email is [email protected] Thanks

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review and apologies for the trouble you've been having. It looks like you were able to connect with the team and get this resolved. Feel free to follow up there with any additional questions or concerns! -Your friends at ActiveCampaign

5 / 5 Share

July 26, 2022

At a price point that is difficult to beat, the ActiveCampaign app gives a ton of flexibility to execute all of the marketing strategies such as cart abandonment campaigns, seasonal reminders, and "similar products" messaging that can deliver results. It is a must for those that already use the ActiveCampaign software because of fits well within the rest of the AC ecosystem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

May 4, 2021

The more we use automation, the smarter is our job! Don't work hard anymore, but easier thanks to AC

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 19, 2021

We love ActiveCampaign. The automations system is excellent, the platform in general is super easy to use, and we've been able to implement many drip campaigns that have been quite successful. Plus, the customer service is A+.

Store

Cubitt

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Very user friendly, great layout, love that it is compatible with all of the programs we use! Lots of education available to learn and therefore build!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Being able to customize the messaging to our customers based on their activities within our store is priceless. Active campaign allows us to create extremely targeted campaigns and automations that are initiated by our customers activities and habits. We have also benefited greatly from the support both in chat and LIVE. Active campaign has allowed us to create a very intuitive and customer-centered marketing approach. The integration was simple and has made life much easier.

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 15, 2021

Great customer service, local to us in Australia. It's such a welcome change to the email app we used previously.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 15, 2021

Great app, helps a lot with automation and keep our customers engaged with the company and the products we offer. Easy to track the stats about open and purchases coming from the email marketing.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2021

Active Campaign is the best CRM system in my opinion. It fits our organization like no other competition. We have just launched our online store and we will be heavily utilizing AC with Shopify. Collecting emails through AC and utilizing automations is a joy!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

March 29, 2021

The integration between Shopify and ActiveCampaign has some nice features for automation, upselling, and integration. Sadly, it fails when you try to access much of the data for segmenting. For example, there's no way to segment based off of customer shipping country.

Using app

28 days

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for taking the time to leave this review! We'll be sure to share this feedback with the team as they work to improve the customer experience. -Your friends at ActiveCampaign

5 / 5 Share

March 17, 2021

I used Active Campaign to allow me to sleep at night. I was the only employee in our company and Active Campaign lets you use additional users for free! Now I can hire customer service help. Thank you!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2021

I have used AC for 5 years and have spent lots of time talking with staff about tools and have learned so much! I am asking for new tools and they listen and sometimes implement them for me. great company

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

I have used Active Campaign for a few years now and it has helped my business tremendously through automating welcome sequences, tracking what my followers signed up for, and keeping me well-organized. Now that I'm using Shopify as well, I am able to track exactly how much my customers spent and what they bought, which allows me to better serve them and offer them other products and services they might find helpful.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Active Campaign has been such a helpful business tool. It's been so convenient for marketing emails and the support team is so helpful. I would highly recommend using AC for your business.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

We've been using this app for months. I love how it is able to sync all the transactions and abandonments data into their system. By setting up abandonment sequences in AC we've increased revenue by 5%, and we've added an additional 5% by segmenting our audience using other automations, which are one of AC's strong points.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

ActiveCampaign has been an incredibly helpful tool. I've been using much more simplistic email hosting providers in the past, but AC's functionality has allowed me to explore and implement much more unique and impactful marketing strategies. I'd fully recommend them to any eCommerce owner.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

really good app and fast customer support! Using the app for a couple of months and everything works fine!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I've been using ActiveCampaign in my email marketing for years in other businesses, and this integration makes marketing ecom stores so much more powerful. AC seems to continually improve their product so I know I have the tools to make sure my customers always get the most relevant emails for them. Highly recommended.

Store

OwlEnvy

Using app

4 months

Total reviews

1

Average rating

5.0