All reviews

Rating Breakdown

  • 5
    89% (201 ratings)
  • 4
    4% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2024

Fantastic customer support!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Amazing

Using app

4 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Sept. 27, 2024

So far so good, seems to help with address correction saving time and may encourage customers to select the correct shipping option. I'd love to see this app provide a correct cut and paste into a shipping label printer with capitalization - here in New Zealand we have to manually edit each label

Using app

12 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 17, 2024

The app works great and customer support is quick, friendly and helpful.

Store

Singer

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

That's great to hear! Thanks for your review.

5 / 5 Share

Aug. 12, 2024

This app has been quite helpful in standardizing addresses. We have it operating post checkout - the customer has the opportunity to select the corrected address on the order confirmation page. Overall, I am happy with the results. I would use it again and recommend it to others.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're glad to hear that you've been happy with Address Validator so far. Please let us know if we can help out with anything.

5 / 5 Share

July 24, 2024

Very grateful for their support team who reached out to us proactively regarding an issue with our implementation. Great support overall, timely responses with detailed instructions and custom data pulls when requested. App is easy to install and works great so far with Checkout Extensibility.

Store

Gratsi

Using app

Over 2 years

Total reviews

10

Average rating

5.0

Developer Reply

We are very proud of our support team! Thank you for your review.

5 / 5 Share

July 12, 2024

Needed assistance with setting up a factor on our account/plan to move forward with an UPS integration, chat stated 15 minutes or less. Someone joined within 5 minutes and immediately solved my matter and gave clear, simple and great instructions ! Thank you so much.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Love to hear that! We take a lot of pride in the support we provide. Thank you for taking the time to write a review, it means a lot.

5 / 5 Share

July 10, 2024

Happy with the app, works well for us. Useful for some of the customizations we need and great support.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 18, 2024

The price is fair for the amount of money you avoid losing on Shippings with errors. They have detailed video documentation which helps to solve the problems very fast, and the best thing is the support (Thanks Osmand) I don't know how they do it but the answers are very fast and with precise instructions.

Store

Sol-ti

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 13, 2024

Address Validator offers customizable settings and rules to suit your specific business needs. Whether you're shipping domestically or internationally, selling physical products or digital goods, the app can be tailored to fit your unique requirements, providing flexibility and peace of mind.

Using app

About 2 months

Total reviews

7

Average rating

5.0

1 / 5 Share

April 24, 2024

The pricing structure based on overall order volume doesn't make sense. Uninstalling it now.

Using app

About 3 years

Total reviews

5

Average rating

2.8

Developer Reply

Thank you for sharing your thoughts. At Address Validator Plus, we believe that merchants should only incur costs when they are generating revenue. That's why we've structured our pricing to charge for validations only on orders. This approach ensures that costs fluctuate with your sales volume, avoiding a fixed, recurring fee during slower business periods. We truly appreciate having had the opportunity to serve you over the past few years and wish you and your business every success in the future.

5 / 5 Share

April 1, 2024

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 27, 2024

The app simply does not work. I have two main things set which are to make sure customers include a house number and to not allow a address to be over 40 characters. This app is still charging me money and is not doing these things.

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 22, 2024

Their support team has always gone above and beyond expectations when diagnosing unexpected issues that and helping our team understand how to use their product most effectively. My one wishlist feature would be some sort of A/B testing that would allow us to measure the impact of address validation on checkout.

Using app

Almost 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Osmand was really helpful in answering all of the questions I had! Great customer service and very knowledgeable in all things about the app.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

3 / 5 Share

Dec. 23, 2023

There is a bug in its notification system, and as sellers, we cannot receive notifications when there is an order with the wrong address - even if we have set it up accordingly. We have contacted the developer twice about this issue. Each time we contacted them, we received the notification email normally, but after a day or two, we no longer received the notification email. We use an ERP system to process orders and it is important for us to be notified of address errors. I hope this review helps you guys improve your notification system.

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 22, 2023

Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Been using this app for years - works well and support is quick and helpful.

Store

Only NY

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a long-time user of our app....5 years!! Glad you see that the app works well and that our support team is quick to jump in and help out. Please let us know if there's anything else we can help with.

5 / 5 Share

Oct. 9, 2023

Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review, we really appreciate it. Glad to hear that our address validation app helps save you time, work and money. If you need any additional help, please let us know! Thanks again!