Address Validator Plus
Shopify Address Validation
Rating
4.6
feedback
217
chart
#413
All reviews
Rating Breakdown
Review RSS Feed
June 6, 2023
The app was very easy to integrate and the support team was very helpful in troubleshooting a few issues I had.
Thank you for taking the time to leave us a 5-star review! We're happy to hear that you found the integration process to be straightforward. Our support team is thrilled to have been of assistance in troubleshooting the issues you encountered. We appreciate your support!
June 6, 2023
Easy set up and easy to use! We use to format customer addresses and prevent extra long addresses being rejected by couriers. Very helpful customer service team too!
Thank you for leaving us a wonderful 5-star review. We're happy to hear that you found the set-up process easy and the app itself easy to use. It's great to know that Address Validator has been helpful in formatting customer addresses and preventing the rejection of extra long addresses by couriers. Our customer service team is delighted to have provided helpful support along the way. Again, thank you for the review!
June 5, 2023
Simple and easy to set up. Has made simple address mistakes our customers make go away. Really great support team as well! They helped us streamline our automation and provide increased security.
Thank you for your amazing 5-star review of our app! We're delighted to hear that you found it simple and easy to set up. It's great to know that the Address Validator app has effectively eliminated the simple address mistakes made by your customers. We are thrilled to have helped you streamline your automation and enhance security measures. We appreciate your support!
May 31, 2023
The app is very powerful and is full of useful features. Additionally, when we needed some support, Osmand was very helpful and gracious, and that is very much appreciated. Absolutely recommend this app for all stores.
Thank you for your 5 star rating! We are so pleased that you find our address validation app powerful and filled with useful features. We also appreciate your kind words about the support team- they truly take pride in offering exceptional customer service. Thank you again for your amazing review and recommendation!
May 24, 2023
App works great and helps save time for our customer service. Chat support has also been very responsive.
Thank you for your 5 star review! We're glad you're finding that our address validation app works great and is saving time for your customer service team. We're also glad to hear that chat support has been very responsive. Thanks again!
May 17, 2023
This app is very functional and helps our customer service/operations team save a lot of time. Their support team is great and was able to handle our requests very quickly. Highly recommend!
Thank you for your 5 star review! We appreciate your kind words about the functionality of our address validator app and the quality of support our team provides. Thank you for your glowing review! If there's anything else we can help with, please let us know.
April 28, 2023
App works great and helps save time for our customer service. Chat support has also been very responsive.
Thank you very much for your 5 star rating! We are glad that our address validator app works great and helps to save time for your customer service team. Thanks for mentioning that you find chat support to be very responsive. If there's anything else we can help with, please let us know.
April 25, 2023
The Support team is great with quick response. They show the instructions in detail with the screenshots so the concern is solved quickly.
Thank you so much for your 5-star review! Glad that the Support team was quick to respond and that you found our instructions and screenshots helpful. If there's anything else we can help with, please let us know.
April 21, 2023
Very helpful and supportive team. Address Validator is working really good and is saving our time from calling customers and confirming their addresses.
Thanks for the 5-star rating! We are so pleased to hear that you find our team helpful and supportive. Glad to see you are enjoying the time-saving benefits of Address Validator. Please let us know if there's anything else we can help with.
March 30, 2023
The app works out of the box and saves us a lot of problems when it comes to errors in shipping addresses. There are a lot of options related to what type of shipping address you permit so that is great. I wish the interface was easier to figure out... It's a bit of a weird UI and can be hard to customize because of this. But they have great and fast customer service so if you ned help they are ready to serve you.
Thank you for the 5-star review! We're so glad that the app works for you out of the box and that you appreciate the variety of options related to the shipping addresses. We will continue to work on improving the interface, and please reach out if you need any assistance - our team is here to help you!
March 30, 2023
The app is amazing, especially for those out-of-area places and the staff is extremely helpful. Highly recommended.
Thank you so much for your 5 star review! We are delighted you found our app amazing, especially for out-of-area places. Glad that our support staff could be extremely helpful for you. We are glad that you have such a positive experience and recommend us! If there's anything else we can help with, please let us know.
March 29, 2023
I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.
Thanks for your review, we're constantly working to add more countries to our list of supported countries and ensure that our services are accessible to everyone who needs them. If you're curious about which countries we currently support, you can find a comprehensive list on our support page here: https://support.apphub.com/en/articles/6294129-what-countries-are-covered Thank you again for your feedback and support. We look forward to continuing to serve you in the future.
March 22, 2023
Amazing customer care & support. The team here really goes above and beyond to take care of their customers and assure a successful and happy path. Highly recommend.
March 21, 2023
Easy to use and has helped us immensely with incorrect shipping addresses. I'd highly recommend adding this plugin to help customers out with verifying correct shipping addresses.
March 20, 2023
Saves us a lot of wrong orders. Was surprised that Shopify didn't have this feature built-in, but glad Address Validator provides it.
March 16, 2023
Thanks for the quick response and helpful suggestions from Osmand! Now I start to understand how it works.
March 11, 2023
Not effective if the pop up only appears on the thank you page, we still have to check all the addresses manually and there are still address errors or missing house numbers etc. The addresses that this app corrects only consisted of changing from lower case to upper case and nothing more and we have to pay money for that?! If the pop up would have appeared in the checkout it might have been a different matter, but that's only available for plus merchants!
You can load Address Validator during checkout only if you're a Shopify Plus user via the checkout.liquid template file. Unfortunately, this is a Shopify restriction. Please note Shopify Plus is not required for Address Validator to work, a lot of our customers also use the app for validation post-checkout. If you had any issues setting up the app to minimize the number of address errors, please let us know we'll be glad to help you: https://calendly.com/addressvalidator/15min
Feb. 24, 2023
Osmand did a great job answering all my questions. We are now using Address Validator across all (4) of our Shopify stores. Great app... great team!
Feb. 22, 2023
Very supportive team, (particularly Osmand) that helped me work through an issue very quickly and we were able to resolve. Love how you can customize the app colours and theme to match your store, even for the basic Shopify version.
Feb. 14, 2023
We used address validator in order to have a 2nd pair of eyes to check on addresses and avoid simple address errors. The app is easy to use with a lot of flexibility on things you can tweak around. The support team is also extremely helpful when I have questions regarding the set up.