Address Validator Plus
Shopify Address Validation
Rating
4.7
feedback
225
chart
#584
All reviews
Rating Breakdown
Review RSS Feed
Sept. 27, 2023
Thank you for taking the time to review our address validation app! We really appreciate the support!
Sept. 14, 2023
The app processes shipping addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States They can only process the addresses of these countries, when I asked for a warning to be added for non-latin letters due to the ERP system, my request was not fulfilled.
Thank you for taking the time to leave a review. The non-latin character rule works out of the box, but as you said, only for countries we cover. Right now, we do a few sequential checks: 1) is the order in a country we cover? 2) if yes, does it pass all the validation rules (ie. latin characters, length)? , 3) if yes, is it a valid address according to the major shipping carriers? It may be a bit of work to reverse the sequence of actions #1 and #2, but could be possible. I will pass this request along to our dev team. The other option is if you are a Shopify Plus merchant. If you are, then we can easily process address rules for any addresses during checkout because the our Address Validator app can run checks as the user keys in the address. Without Shopify Plus, we have to send the order ID to the Address Validator app backend so it can fetch info from the Shopify API and then the address goes through a series of checks as explained above. This is a Shopify limitation, not something we implemented. Shopify Plus merchants get a lot more flexibility in the checkout compared to the other Shopify merchants. If you want to reach out to our customer support team one more time, we can do our best to help for your specific implementation needs. Thanks.
Aug. 13, 2024
The app works great and customer support is efficient. We have quite a few "address" problems, and when we do the app works fine!
Thank you for the review and glad our customer support was able to help you quickly and efficiently. Great to hear that the app does come in useful when needed!
Aug. 9, 2023
Good functionality and customer support. The app stops customers long enough to have them review their shipping address which saves our customer service team a mountain of work adjusting orders.
Thank you for taking the time to leave a review and share how the Address Validator Plus app is helping your customer service team. If there's anything else our support team can help with, please let us know! Thanks again!
July 23, 2023
We've had this app installed for not even week and we are already extremely impressed. Works exactly the way it says it does. We emailed customer service with a few requests for changes to the app and they replied the same day and made all of the requested changes. Excellent service . Highly recommend!
Thank you for taking the time to leave a 5-star review for our Address Validator app! Glad that you are finding value in the app right away and it's good to hear that our support team was able to make the requested changes so quickly. If there's anything else we can do to help, please let us know.
July 6, 2023
Address Validator Plus was easy to install and easy to customize. I had a quick question regarding our checkout, and Customer Support was there to quickly answer my issue. Highly recommend
Thank you for your 5-star review! We're very happy that our customer support team was quick to help answer your questions and fix your issue. We really appreciate your recommendation of the Address Validator Plus app to other Shopify merchants!
June 13, 2023
Not only does this app help prevent failed deliveries, but their support is so quick and helpful! Thanks for your help, Osmand!
First, thank you for being an Address Validator user for 3 years! Second, thank you so much for your 5 star rating! We are glad that our app is making it easier to prevent failed deliveries, and that our support team was helpful. We really appreciate your feedback!
June 8, 2023
I had an issue and contacted their customer service. They were very helpful especially Osmand who helped me at that time. He answered all details and fixed up all problems. I highly recommend this app to other customers!
First, thank you for being a user of Address Validator for 4 years! Second, thank you for the 5 star rating and for sharing your wonderful experience with us.We appreciate it! Our team is always available to assist with queries and we are glad to hear that Osmand was able to help you with your issue. Thank you for the recommendation as well!
June 6, 2023
The app was very easy to integrate and the support team was very helpful in troubleshooting a few issues I had.
Thank you for taking the time to leave us a 5-star review! We're happy to hear that you found the integration process to be straightforward. Our support team is thrilled to have been of assistance in troubleshooting the issues you encountered. We appreciate your support!
June 6, 2023
Easy set up and easy to use! We use to format customer addresses and prevent extra long addresses being rejected by couriers. Very helpful customer service team too!
Thank you for leaving us a wonderful 5-star review. We're happy to hear that you found the set-up process easy and the app itself easy to use. It's great to know that Address Validator has been helpful in formatting customer addresses and preventing the rejection of extra long addresses by couriers. Our customer service team is delighted to have provided helpful support along the way. Again, thank you for the review!
June 5, 2023
Simple and easy to set up. Has made simple address mistakes our customers make go away. Really great support team as well! They helped us streamline our automation and provide increased security.
Thank you for your amazing 5-star review of our app! We're delighted to hear that you found it simple and easy to set up. It's great to know that the Address Validator app has effectively eliminated the simple address mistakes made by your customers. We are thrilled to have helped you streamline your automation and enhance security measures. We appreciate your support!
May 31, 2023
The app is very powerful and is full of useful features. Additionally, when we needed some support, Osmand was very helpful and gracious, and that is very much appreciated. Absolutely recommend this app for all stores.
Thank you for your 5 star rating! We are so pleased that you find our address validation app powerful and filled with useful features. We also appreciate your kind words about the support team- they truly take pride in offering exceptional customer service. Thank you again for your amazing review and recommendation!
May 24, 2023
App works great and helps save time for our customer service. Chat support has also been very responsive.
Thank you for your 5 star review! We're glad you're finding that our address validation app works great and is saving time for your customer service team. We're also glad to hear that chat support has been very responsive. Thanks again!
May 17, 2023
This app is very functional and helps our customer service/operations team save a lot of time. Their support team is great and was able to handle our requests very quickly. Highly recommend!
Thank you for your 5 star review! We appreciate your kind words about the functionality of our address validator app and the quality of support our team provides. Thank you for your glowing review! If there's anything else we can help with, please let us know.
April 28, 2023
App works great and helps save time for our customer service. Chat support has also been very responsive.
Thank you very much for your 5 star rating! We are glad that our address validator app works great and helps to save time for your customer service team. Thanks for mentioning that you find chat support to be very responsive. If there's anything else we can help with, please let us know.
April 25, 2023
The Support team is great with quick response. They show the instructions in detail with the screenshots so the concern is solved quickly.
Thank you so much for your 5-star review! Glad that the Support team was quick to respond and that you found our instructions and screenshots helpful. If there's anything else we can help with, please let us know.
April 21, 2023
Very helpful and supportive team. Address Validator is working really good and is saving our time from calling customers and confirming their addresses.
Thanks for the 5-star rating! We are so pleased to hear that you find our team helpful and supportive. Glad to see you are enjoying the time-saving benefits of Address Validator. Please let us know if there's anything else we can help with.
March 30, 2023
The app works out of the box and saves us a lot of problems when it comes to errors in shipping addresses. There are a lot of options related to what type of shipping address you permit so that is great. I wish the interface was easier to figure out... It's a bit of a weird UI and can be hard to customize because of this. But they have great and fast customer service so if you ned help they are ready to serve you.
Thank you for the 5-star review! We're so glad that the app works for you out of the box and that you appreciate the variety of options related to the shipping addresses. We will continue to work on improving the interface, and please reach out if you need any assistance - our team is here to help you!
March 30, 2023
The app is amazing, especially for those out-of-area places and the staff is extremely helpful. Highly recommended.
Thank you so much for your 5 star review! We are delighted you found our app amazing, especially for out-of-area places. Glad that our support staff could be extremely helpful for you. We are glad that you have such a positive experience and recommend us! If there's anything else we can help with, please let us know.
March 29, 2023
I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.
Thanks for your review, we're constantly working to add more countries to our list of supported countries and ensure that our services are accessible to everyone who needs them. If you're curious about which countries we currently support, you can find a comprehensive list on our support page here: https://support.apphub.com/en/articles/6294129-what-countries-are-covered Thank you again for your feedback and support. We look forward to continuing to serve you in the future.