Address Validator Plus
Shopify Address Validation
Rating
4.6
feedback
223
chart
#653
All reviews
Rating Breakdown
Review RSS Feed
Sept. 27, 2024
So far so good, seems to help with address correction saving time and may encourage customers to select the correct shipping option. I'd love to see this app provide a correct cut and paste into a shipping label printer with capitalization - here in New Zealand we have to manually edit each label
Sept. 17, 2024
The app works great and customer support is quick, friendly and helpful.
That's great to hear! Thanks for your review.
Aug. 12, 2024
This app has been quite helpful in standardizing addresses. We have it operating post checkout - the customer has the opportunity to select the corrected address on the order confirmation page. Overall, I am happy with the results. I would use it again and recommend it to others.
Thank you for taking the time to leave us a review! We're glad to hear that you've been happy with Address Validator so far. Please let us know if we can help out with anything.
July 24, 2024
Very grateful for their support team who reached out to us proactively regarding an issue with our implementation. Great support overall, timely responses with detailed instructions and custom data pulls when requested. App is easy to install and works great so far with Checkout Extensibility.
We are very proud of our support team! Thank you for your review.
July 12, 2024
Needed assistance with setting up a factor on our account/plan to move forward with an UPS integration, chat stated 15 minutes or less. Someone joined within 5 minutes and immediately solved my matter and gave clear, simple and great instructions ! Thank you so much.
Love to hear that! We take a lot of pride in the support we provide. Thank you for taking the time to write a review, it means a lot.
July 10, 2024
Happy with the app, works well for us. Useful for some of the customizations we need and great support.
June 18, 2024
The price is fair for the amount of money you avoid losing on Shippings with errors. They have detailed video documentation which helps to solve the problems very fast, and the best thing is the support (Thanks Osmand) I don't know how they do it but the answers are very fast and with precise instructions.
June 13, 2024
Address Validator offers customizable settings and rules to suit your specific business needs. Whether you're shipping domestically or internationally, selling physical products or digital goods, the app can be tailored to fit your unique requirements, providing flexibility and peace of mind.
April 24, 2024
The pricing structure based on overall order volume doesn't make sense. Uninstalling it now.
Thank you for sharing your thoughts. At Address Validator Plus, we believe that merchants should only incur costs when they are generating revenue. That's why we've structured our pricing to charge for validations only on orders. This approach ensures that costs fluctuate with your sales volume, avoiding a fixed, recurring fee during slower business periods. We truly appreciate having had the opportunity to serve you over the past few years and wish you and your business every success in the future.
April 1, 2024
Jan. 27, 2024
The app simply does not work. I have two main things set which are to make sure customers include a house number and to not allow a address to be over 40 characters. This app is still charging me money and is not doing these things.
Jan. 22, 2024
Their support team has always gone above and beyond expectations when diagnosing unexpected issues that and helping our team understand how to use their product most effectively. My one wishlist feature would be some sort of A/B testing that would allow us to measure the impact of address validation on checkout.
Jan. 8, 2024
Osmand was really helpful in answering all of the questions I had! Great customer service and very knowledgeable in all things about the app.
Dec. 23, 2023
There is a bug in its notification system, and as sellers, we cannot receive notifications when there is an order with the wrong address - even if we have set it up accordingly. We have contacted the developer twice about this issue. Each time we contacted them, we received the notification email normally, but after a day or two, we no longer received the notification email. We use an ERP system to process orders and it is important for us to be notified of address errors. I hope this review helps you guys improve your notification system.
Nov. 22, 2023
Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend
Oct. 25, 2023
Been using this app for years - works well and support is quick and helpful.
Thank you for being a long-time user of our app....5 years!! Glad you see that the app works well and that our support team is quick to jump in and help out. Please let us know if there's anything else we can help with.
Oct. 9, 2023
Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.
Thank you for the 5-star review, we really appreciate it. Glad to hear that our address validation app helps save you time, work and money. If you need any additional help, please let us know! Thanks again!
Sept. 27, 2023
Thank you for taking the time to review our address validation app! We really appreciate the support!
Sept. 14, 2023
The app processes shipping addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States They can only process the addresses of these countries, when I asked for a warning to be added for non-latin letters due to the ERP system, my request was not fulfilled.
Thank you for taking the time to leave a review. The non-latin character rule works out of the box, but as you said, only for countries we cover. Right now, we do a few sequential checks: 1) is the order in a country we cover? 2) if yes, does it pass all the validation rules (ie. latin characters, length)? , 3) if yes, is it a valid address according to the major shipping carriers? It may be a bit of work to reverse the sequence of actions #1 and #2, but could be possible. I will pass this request along to our dev team. The other option is if you are a Shopify Plus merchant. If you are, then we can easily process address rules for any addresses during checkout because the our Address Validator app can run checks as the user keys in the address. Without Shopify Plus, we have to send the order ID to the Address Validator app backend so it can fetch info from the Shopify API and then the address goes through a series of checks as explained above. This is a Shopify limitation, not something we implemented. Shopify Plus merchants get a lot more flexibility in the checkout compared to the other Shopify merchants. If you want to reach out to our customer support team one more time, we can do our best to help for your specific implementation needs. Thanks.