All reviews

Rating Breakdown

  • 5
    89% (201 ratings)
  • 4
    4% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (8 ratings)
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5 / 5 Share

April 21, 2022

Really great app - super easy to install and has improved our customer satisfaction significantly by making sure there are no delyas in delivery times due to incorrect addresses. Would definitely reccommend.

Store

DASH

Using app

3 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 11, 2022

Die App bringt leider gar nichts. Es sind weiterhin Bestellungen mit falschen bzw. nicht vollständigen Adressen möglich.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 3, 2022

1. Use in Canada cause too many unnecessary notification, 2. The changes made after the order placed, which mean the order notification email from Shopify store, doesn't have the changes. 3. After every order, you need to login to the store to see the correction. After great support from "Address Validator" team my issues resolved to my satisfaction, and I am changing my review to 5 stars

Using app

2 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Oct. 29, 2021

App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 21, 2021

Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

REALLY Great support!!! Wish all apps could be that way. We just installed it and was already working before I was done talking to support.

Using app

About 1 hour

Total reviews

12

Average rating

4.8

5 / 5 Share

July 13, 2021

The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine. They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2021

Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.

Using app

About 1 year

Total reviews

7

Average rating

4.1

5 / 5 Share

June 28, 2021

Great customer support, relatively easy to use, and customisable. Has helped us when dealing with incorrect addresses.

Store

INSPORT

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2021

Very useful app. Our 3PL warehouse can't accept more than 55 characters for the address line 1 field — with this app we can limit the characters and show a custom error message. Additionally, we're starting to ship more internationally and found some city addresses can't be longer than 30 characters. It's not possible to limit the city field independently, but the app developer quickly added this for our convenience. The support has been very top-notch! ⭐️⭐️⭐️⭐️⭐️

Store

Nama

Using app

11 months

Total reviews

7

Average rating

4.4

5 / 5 Share

June 8, 2021

I needed this app in order to oblige customer to put a valid address and it works perfectly. No more manually rework after the order is placed. Great support team and very reactive. A special thank you to Wilson who was able to answer all my question!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2021

We were looking for some help in reducing USPS lost orders and wanted an app that sat BEHIND the checkout so that it didn't impact our conversion rate. Address Validator did exactly this and we're very happy with the service, support, and customization options. Highly recommend for any high-volume stores looking to minimize customer support inquiries for "where's my package" :P

Using app

5 months

Total reviews

6

Average rating

4.7

5 / 5 Share

May 12, 2021

This has saved us SO much time in having to manually fix bad addresses that come through and has drastically cut down on the amount of returned undeliverable packages we received. Really robust & customizable features. Awesome.

Store

DFTBA

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2021

We always lost countless hours correcting addresses and following up with customers to get any missing data. Since we installed the app I am happy to report that from all our orders in the last 2 weeks (about 400) only 1! still had an error. And this was because the customer refused the suggestion of the shipping address validator. We went from 20-30% faulty address to 0% address errors overnight! :) I can highly recommend this app for addresses in Belgium and the Netherlands. It is also a beautifull combination with iPacky and MyParcel to auto print the corrected shippinglabels automatically in the flow from your order picking without any errors.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2021

Great app and great support. On high volume order it makes a difference to avoid wrong delivery or returned packages when possible thanks to this app.

Using app

3 months

Total reviews

10

Average rating

4.7

5 / 5 Share

March 17, 2021

Great app I love, it's super useful. it does help a lot and lowers the rate of wrong addresses. I've used it for a few months already.

Using app

7 months

Total reviews

4

Average rating

4.0

3 / 5 Share

Feb. 14, 2021

I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc... If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 4, 2021

App works amazing and the team is awesome. We have seen a significant decrease in address issues after using this app. Team is very helpful and assisted us in setting up the address validator on the checkout. Would highly recommend them!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Getting validated addresses makes customer service so much easier, we aren't chasing up undeliverable orders and it saves us time and money.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 14, 2021

I've been using this app over the last nine months and it has become a must have for any Shopify store. I can't even begin to calculate how many addresses this app has fixed. Get it now and save yourself shipping headaches later on!

Using app

9 months

Total reviews

4

Average rating

5.0