All reviews

Rating Breakdown

  • 5
    89% (170 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 97% (185)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 4, 2021

We were looking for some help in reducing USPS lost orders and wanted an app that sat BEHIND the checkout so that it didn't impact our conversion rate. Address Validator did exactly this and we're very happy with the service, support, and customization options. Highly recommend for any high-volume stores looking to minimize customer support inquiries for "where's my package" :P

Using app

3 months

Total reviews

8

Average rating

4.8

5 / 5 Share

May 12, 2021

This has saved us SO much time in having to manually fix bad addresses that come through and has drastically cut down on the amount of returned undeliverable packages we received. Really robust & customizable features. Awesome.

Store

DFTBA

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2021

We always lost countless hours correcting addresses and following up with customers to get any missing data. Since we installed the app I am happy to report that from all our orders in the last 2 weeks (about 400) only 1! still had an error. And this was because the customer refused the suggestion of the shipping address validator. We went from 20-30% faulty address to 0% address errors overnight! :) I can highly recommend this app for addresses in Belgium and the Netherlands. It is also a beautifull combination with iPacky and MyParcel to auto print the corrected shippinglabels automatically in the flow from your order picking without any errors.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2021

Great app and great support. On high volume order it makes a difference to avoid wrong delivery or returned packages when possible thanks to this app.

Using app

3 months

Total reviews

10

Average rating

4.7

5 / 5 Share

March 17, 2021

Great app I love, it's super useful. it does help a lot and lowers the rate of wrong addresses. I've used it for a few months already.

Using app

7 months

Total reviews

5

Average rating

4.2

3 / 5 Share

Feb. 14, 2021

I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc... If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 14, 2021

Getting validated addresses makes customer service so much easier, we aren't chasing up undeliverable orders and it saves us time and money.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 14, 2021

I've been using this app over the last nine months and it has become a must have for any Shopify store. I can't even begin to calculate how many addresses this app has fixed. Get it now and save yourself shipping headaches later on!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Works great! We were having issues with customers entering PO boxes for their address. Address Validator has done a great job not letting people enter invalid addresses.

Store

Boppy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

We initially got Address Validator because so many of our packages would get denied by USPS due to the customer not inputting their information correctly; however, this has eliminated that significantly so we would highly recommend!

Using app

10 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 4, 2020

We really enjoy this app, as it helps us contact customers to confirm their address before we ship their order out!

Using app

11 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 20, 2020

Had an issue with an error I received and quickly found the root cause with the help of the support chat, very handy when you need it!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

The address validator provides a pretty inexpensive way to save your time and energy calling customers who left invalid addresses or avoid losses from undeliverable packages. Customer service is very prompt as well.

Using app

11 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 6, 2020

LOVE this app! UPS and FedEx charges if they think the address is entered incorrectly. This app saves us a lot of time from manually validating each address. It can add the 4 digit extension to the end of the zip code. Corrects the formatting of the address. Checks to see if an apartment number was left off of the address. It can also tag the order as residential or commercial. It works with a pop up on the order conformation page so it’s optional for the customer to click. It does not interfere with the purchase process. Support was fast to reply and answered all my questions. I would say this is a must have app for all stores.

Using app

14 days

Total reviews

8

Average rating

4.8

4 / 5 Share

Oct. 29, 2020

A bit of legwork with the setup, but so far so good! We don't ship to P.O. boxes and Address Validator helps reduce the number of times that this occurs.

Using app

13 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 22, 2020

Simply amazing app! We've recently allowed for international shipping and the coverage that this app offers for correction is amazing for our business. Not only is the application super useful for our customers, the support we've received is prompt and detailed. Can't go wrong with Address Validator!

Using app

About 1 year

Total reviews

12

Average rating

4.8

5 / 5 Share

Oct. 16, 2020

We've been using the app for about a year now. It's been extremely helpful and we had zero issues implementing it. We'd absolutely recommend to other small business looking for an address verification solution.

Using app

About 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Oct. 16, 2020

Super easy to use and it's been great allowing our customers to correct their own address while placing the order. This helped us get around a disappointing lack of address validation functionality in NetSuite and ensure that our customers get their orders to the right place.

Using app

8 months

Total reviews

11

Average rating

4.4

Developer Reply

Glad we are able to help - please reach out if you have any suggestions for new features!

5 / 5 Share

Oct. 16, 2020

With being a D2C company that sends hundreds of orders everyday making sure that every customers address was typed in correctly is very important. We used to have to spend more than we pleased to correct mistakes made by our customers but with this APP, corrections have gone to nearly 0% and it has saved us a good amount of time that we can now put elsewhere into growing our business. Highly recommend the app. It's simple and does exactly what it says it will.

Store

JOI

Using app

Over 1 year

Total reviews

10

Average rating

4.7

Developer Reply

Awesome! We just integrated with ReCharge to validate shipping addresses on subscription orders as well. Check that out and let us know what you think!

5 / 5 Share

Sept. 22, 2020

This app has saved me from having to send separate emails to customers which has been an ongoing issue. It's really streamlined our fulfillment process!

Using app

14 days

Total reviews

2

Average rating

4.5

Developer Reply

Woohoo!