Address Validator Plus
Shopify Address Validation
Rating
4.6
feedback
223
chart
#653
All reviews
Rating Breakdown
Review RSS Feed
Aug. 18, 2020
This app has been great in helping us solve our UPS address corrections that we kept getting billed for.
Yup, this app helps reduce those costly address correction fees UPS charges :)
Aug. 18, 2020
It's simple. This has cut down my invalid address to almost zero. Before installing this app I was having to unblock many orders daily due address validation errors or typos by customer. It was time consuming and a huge headache. The app just works. Plain and simple.
Woohoo! This is music to our ears :)
Aug. 18, 2020
This is a wonderful app and it helped us in so many ways. It helps us not to get PO boxes to ship to as we don't use the US postal service for shipping. When we were not shipping to other countries it gave a much more clear note to the customer about what to do to get in order to their country. Shopify's note to the customer is simply, "Cannot be shipped". The app also puts figuring out a proper address on the customer without being difficult. Otherwise. we'd have to call the customer every single time and try to get that figured out together. It has so many other features that you don't realize you need so if given the opportunity you should at least try it for a couple of days to understand what you're missing.
We're super happy that the app is making your life easier! Please reach out if you have any questions or suggestions for new features.
Aug. 17, 2020
We get hundreds of orders per day and with the volume comes a lot of incorrect addresses. It was taking my team hours of work reaching out to each customer to correct and confirm shipping addresses. This app probably solved at least 80% of the headache.
Awesome! Please let us know if there is anything else we can help with. We are constantly improving the product based on feedback from awesome merchants like you.
Aug. 16, 2020
please be aware!! you cant delete this app!! after installing this app it will stay in your code forever and you will have to hire an expert so it doesn't pop up at your check out. there is no way to remove the code true the app. 0/10 would not recommend
Sorry for the issue you are running into, but this is not caused by the app. (1) You can uninstall the app at any time. (2) No theme files are modified nor is any code permanently inserted. (3) You cannot modify the checkout with the Basic Shopify Plan (this is only possible with Shopify Plus). Please respond to any of the emails we have sent you or contact us and we'll be happy to help you diagnose the issue.
Aug. 8, 2020
app overcharges and rips you off. somehow i only had 150 orders since installing but has charged me for 733 look ups. Most people most likely do not go and look to check. I am sure if everyone using this app looks they will see this company overcharges and is ripping customers off. Be more transparent about billing. show the cost next to each order/person. show the breakdown where the money goes.
Apologies for the confusion, but you were not overcharged. We charge $0.03 per order processed; the first 100 orders are free. Please take a look the "Order History" tab within the dashboard to see the orders processed and charged by the app. You will be able to see that you had nearly 800 orders.
Aug. 4, 2020
Early days for us with the app but the initial indications suggest it has been a good addition for us. We have had a number of issues with EU customers getting confused with address formatting in our Shopify checkout and this has resulted in carrier returns. We have also been able to block pack station delivery addresses which has been helpful. So far so good. The guys at Roboturk were very helpful in guiding us through the initial set up.
July 22, 2020
Solid app. Great interactions with the team including quick fixes to recommendations I made. Thanks!
July 21, 2020
This app has been a great addition to our site! It was very easy to setup and has worked flawlessly. We downloaded it primarily for address corrections but then quickly realized it's full potential with blocking PO boxes and other features that we were able to utilize. We recently ran into an issue where our shipping script wasn't working properly in conjunction with the app and reached out to their team for support. They wanted to understand what we were trying to achieve with the script and we explained that we have had several problems delivering to Highway Contract (HC Box) addresses. They ended up adding the feature to not allow Highway Contract Route addresses in their app and this was implemented on the same day! Needless to say, we are very happy with this app and company!
July 21, 2020
Overcharged us by double the amount. Evidently 3 cents per address is not the accurate price. Very disappointed.
Sorry for the confusion! The app charges $0.03 per order processed, but there is a $14.99/month fee if you choose to enable email notifications from your own domain.
June 18, 2020
This is my favorite app! And sadly I forget that I even have it because I'm not having to deal with googling addresses, and I completely forget that was even a problem at one time. It's also inexpensive - which is another reason I forget that I have it. It's saved me so much time over the past 2 months. I wish I had known about this app when I first opened a year ago!
June 18, 2020
We do not ship to PO Boxes, and it was almost impossible to get that message through to customers! This has saved us a huge amount of time and frustration in outreach to PO Box holders, and has made a huge difference in the accuracy of our address collection.
May 2, 2020
5 Stars to the Address Validator Team, they try to help as much as he can. The problem that i got is caused of shopify and not from this tool. So 5 Stars to Address Validator Team - 5 Stars to this app and 1 Star in the case for shopify.
April 7, 2020
5 stars from AlarmSystemStore.com A key app that everyone should have as it will save you $ from expensive change fees from UPS. Customers often mess up their address or input a wrong zip. This adds a layer of protection against that getting to UPS who will automatically charge you an expensive address change fee. My interaction with support has been above and beyond as well. Great app and responsive support!
March 22, 2020
we were looking for an App that would block invalid addresses and this was the first choice that came up in search - glad it was. it has stopped the typos and issues we were seeing before with customer address and customer order info. thanks
March 21, 2020
After 3 different customer errors in entering their address and in one case, address and apartment number was missing, I looked for a solution and found this. It's simple and has prevented any issues since.
March 17, 2020
the best part for us was super responsive support from them. other wise it did exactly what is said it would do. was able to set colors to my liking.
March 17, 2020
Does exactly what it says it will do. Have noticed not only less errors, but less customer service requests about wrong address. It is highly customizable too - I just color matched my existing theme colors. Great job devs!
March 2, 2020
This is the best app ever. Not only does this app ultimately save money for a small brand like ours, however the support team goes above and beyond in helping! Thank you to this team everyday! Definitely worth the investment!
Feb. 27, 2020
at first we couldnt get it to work in our checkout but they helped us through getting in touch with shopify support and everything seems to be working properly now!