Clearer.io Address Validator
Shopify Address Validation
Rating
4.8
feedback
186
chart
#577
All reviews
Review RSS Feed
Oct. 6, 2019
Great ap with even better support. huge time saver if you're working with any sort of shipping api
Oct. 2, 2019
Shopify does not have a built in feature to exclude PO Boxes. If you only ship UPS this is a huge issue! I searched high and low on the interwebs looking for a solution and there was only 1: Address Validator. I installed it and needed some further customization so put in a feature request. This normally would have taken weeks, but somehow their support team resolved my issue within hours! We are now able to alert customers who checkout with PO Boxes and request a street address on the order confirmation page. The customer support responsiveness made this a pleasure to troubleshoot. Thank you!
Sept. 20, 2019
Once again, I was rushing to get orders out before the Post Office closed, and once again, one of the orders had an invalid shipping address. What a time-consuming nuisance! Drop everything and try to get a good address from the customer before I miss my deadline. I thought there has to be a good way for my cart to screen these addresses while the customer inputs it. That's when I found Address Validator and what a find it was! Excellent instruction/setup screens and loaded with options...for 3 cents an address!! Try it just so you can see what a setup screen should look like.
Sept. 19, 2019
It works really well and gives you great recommendations based on the input from the customer. For our business which is not located in the US or Canada it considers all possible translations to offer a solid experience for our clients.
Sept. 4, 2019
Amazing, love this app it has saved us so much time and the customer service is on another level HIGHLY RECOMMENDED
July 29, 2019
Great product, just what we needed. Prevents address errors and give us control over what type of addresses we can ship to.
July 18, 2019
This app has helped me tremendously to validate addresses and decrease the number of errors both in my warehouse and in shipping. Plus, the RoboTurk team has been really helpful in customizing the app for French addresses, which are quite specific :)
July 2, 2019
We were having several address changes a week and multiple "return to senders" a week before getting this app. Now that everyone auto-populates addresses and clicks "buy" as fast as they can this has changed the game for us. It makes people *think* for a second before entering an old or incorrect address. In the week since this was installed we haven't had a single address change post order! We're hoping the same is true for "return to sender" items be this may take a bit longer. Our first impressions with this app are great once its up and running. This will free up customer service reps to take care of more important issues. A small price to pay once you factor in re-shipping costs, warehouse packing fees, and emails and calls for address changes/"lost" packages.
Thank you so much for the kind words! We are so happy that the Address Validator app has reduced your workload. Please reach out if you need anything else or have suggestions for new features.
June 22, 2019
Really great customer service and app. I identified a small bug to them and they fixed it within 14 hours. The app is a no brainer to use, install it and forget it.
Thank you so much for the kind words. Please reach out if you need anything else or have suggestions for new features. We are always trying to improve the product!
June 10, 2019
Returned packages were a huge issue for us, but this app has put an end to most of that. I like just how much we are able to customize from prohibiting PO Boxes to what step of checkout the popup alerts are displayed in. On top of all that, customer service is incredible!
June 9, 2019
This app worked very well right out of the box. We have already seen it in action and our mobile conversion rate has recovered - our previous address validation app was too scary looking for users - made the site seem unstable. This one integrates seamlessly. To top it off, i did have one customization suggestion. The RoboTurk team not only said we could do it, but helped me with the CSS code to make it happen. And it worked! Great service. So glad we switched.
May 17, 2019
This WAS a great app. But now it doesnt validate shipping address until AFTER the order is placed, which really defeats the purpose of an auto validator.......to stop it before an order is placed.
Unfortunately, this is a limitation from a recent Shopify update. You can still validate addresses during the checkout if you have the Shopify Plus plan or created your store before 2019. We'll reach out if anything changes.
May 2, 2019
Awesome customer support, incredibly helpful (shoutout to the Address Validator Team!), was on the phone with them multiple times today as they helped me with some custom coding. Honestly. 99% of apps don't even have accessible customer service, whereas their team responded within an hour over email and got on the phone with me soon after just to see if I needed any help with the app. Their dashboards are so easy to use and help you with everything you're looking for. Address Validation = No more shipping problems, guaranteed. I highly recommend this app, no matter what your issue -- they'll make it work for you.
May 2, 2019
I'd give this app 7 stars if I could. It's super intuitive, has a ton of options to fit your exact need and if you can't figure something out, their support is TOP. They're US based and when I needed something they got on the phone with me until it was resolved perfectly. I got the app because I had a PO box problem (FedEx doesn't ship to PO boxes but customers kept checking out with a PO box), and this is EXACTLY what I needed. It informs the customer they can't check out with a PO box, and stops them from doing so if they try. I needed some additional customization and the Address Validator Team was incredibly helpful. 7 stars.
April 4, 2019
We use this app to help reduce address submission errors, most importantly for international orders. It has helped us reduce the amount of user submission errors, reducing the manual work required on our side when a user enters an invalid address. The Team has also been extremely helpful in helping us solve issue and even building out new features to improve the app and help us overcome some of the more common validation issues we experience. 5 stars!
April 4, 2019
We'd give this 5* for the Customer Service and a continuous effort in listening to feedback and focus on improving the website. There are some legacy design flaws for those are finicky about it (i.e. US) but they are working it and even now it works well and helps with Shipping related issues.
March 26, 2019
App is fantastic. Has saved us a lot of time and money with lost orders and other mishaps. Activate and forget.
Feb. 26, 2019
We can't speak highly enough of this app. Having addresses validated at the time of ordering with prompts to prevent addresses we can't currently support has saved us so much time in checking and correcting any discrepancies with customers. Well worth every cent and support is beyond amazing. The developers added a suggested feature super fast and we are ever so grateful to them for their fast, friendly and positive approach to feedback. Highly recommend this app and the team behind it! Excellent job Roboturk, thank you!
Feb. 17, 2019
I'm finally able to block PO Boxes from being used in checkout and prevent the order from proceeding without a valid address!