Address Validator Plus
Shopify Address Validation
Rating
4.6
feedback
223
chart
#653
All reviews
Rating Breakdown
June 10, 2019
Returned packages were a huge issue for us, but this app has put an end to most of that. I like just how much we are able to customize from prohibiting PO Boxes to what step of checkout the popup alerts are displayed in. On top of all that, customer service is incredible!
June 9, 2019
This app worked very well right out of the box. We have already seen it in action and our mobile conversion rate has recovered - our previous address validation app was too scary looking for users - made the site seem unstable. This one integrates seamlessly. To top it off, i did have one customization suggestion. The RoboTurk team not only said we could do it, but helped me with the CSS code to make it happen. And it worked! Great service. So glad we switched.
May 17, 2019
This WAS a great app. But now it doesnt validate shipping address until AFTER the order is placed, which really defeats the purpose of an auto validator.......to stop it before an order is placed.
Unfortunately, this is a limitation from a recent Shopify update. You can still validate addresses during the checkout if you have the Shopify Plus plan or created your store before 2019. We'll reach out if anything changes.
May 13, 2019
This is one of the essential apps to have on any store. It silently works in the background to double check that all address information from customers is correct. They provide easy to choose from alternatives catered to the needs of your store for correct mailing option. Highly recommend it.
May 12, 2019
What's not to love. Minimizes shipping errors, easy to use, intuitive, and the price is reasonable. Thanks for making a great , useful app!
May 11, 2019
When I needed some tech help they were quick to get back and help me identify and resolve the issue. Actually found a live person to talk to. Great support and a app that does the job. Thanks Wilson!
May 2, 2019
Awesome customer support, incredibly helpful (shoutout to the Address Validator Team!), was on the phone with them multiple times today as they helped me with some custom coding. Honestly. 99% of apps don't even have accessible customer service, whereas their team responded within an hour over email and got on the phone with me soon after just to see if I needed any help with the app. Their dashboards are so easy to use and help you with everything you're looking for. Address Validation = No more shipping problems, guaranteed. I highly recommend this app, no matter what your issue -- they'll make it work for you.
May 2, 2019
I'd give this app 7 stars if I could. It's super intuitive, has a ton of options to fit your exact need and if you can't figure something out, their support is TOP. They're US based and when I needed something they got on the phone with me until it was resolved perfectly. I got the app because I had a PO box problem (FedEx doesn't ship to PO boxes but customers kept checking out with a PO box), and this is EXACTLY what I needed. It informs the customer they can't check out with a PO box, and stops them from doing so if they try. I needed some additional customization and the Address Validator Team was incredibly helpful. 7 stars.
April 8, 2019
Love this app. Saves time & effort. Super easy to set up. Excellent customer service if you do have any issues.
April 4, 2019
We use this app to help reduce address submission errors, most importantly for international orders. It has helped us reduce the amount of user submission errors, reducing the manual work required on our side when a user enters an invalid address. The Team has also been extremely helpful in helping us solve issue and even building out new features to improve the app and help us overcome some of the more common validation issues we experience. 5 stars!
April 4, 2019
We'd give this 5* for the Customer Service and a continuous effort in listening to feedback and focus on improving the website. There are some legacy design flaws for those are finicky about it (i.e. US) but they are working it and even now it works well and helps with Shipping related issues.
March 26, 2019
App is fantastic. Has saved us a lot of time and money with lost orders and other mishaps. Activate and forget.
Feb. 26, 2019
We can't speak highly enough of this app. Having addresses validated at the time of ordering with prompts to prevent addresses we can't currently support has saved us so much time in checking and correcting any discrepancies with customers. Well worth every cent and support is beyond amazing. The developers added a suggested feature super fast and we are ever so grateful to them for their fast, friendly and positive approach to feedback. Highly recommend this app and the team behind it! Excellent job Roboturk, thank you!
Feb. 17, 2019
I'm finally able to block PO Boxes from being used in checkout and prevent the order from proceeding without a valid address!
Feb. 13, 2019
We were getting a lot of orders being returned to us because of silly mistakes customers were making in filling out their addresses. This app helps customers to focus their minds and avoid errors. Address Validator pays for itself and will save you money.
Feb. 7, 2019
So glad we found this app. Especially with the volume of our sale season, issues with incorrect addresses were really adding up and this fixed all of that right away. The app is pretty straightforward to implement and the support team was very responsive when I had some questions on customizations. Highly recommend this one.
Feb. 5, 2019
Great app. Works well. Saves time and money in the long run. My personal pet hate when a customer gets their own address wrong and complains! This app solves it :)
Feb. 4, 2019
So far so good. We've had a handful of issues with addresses prior to this app and now we're saving ourselves a heap of time! This has truly helped out the address verification process, it isn't intrusive and the design is pleasant.