AdRoll Marketing & Advertising for Shopify

AdRoll Marketing & Advertising

AdRoll + Shopify: Run Ads on Google, TikTok, Meta &...

Developer

Rating

4.3

feedback

326

Reviews

chart

#3,619

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    28%
  • Less than a year
    70%
  • More than a year
    52%

Reviews Summary

AdRoll is a highly recommended retargeting platform that offers a user-friendly interface and powerful tools for audience targeting, retargeting, and campaign optimization. Users appreciate the seamless multi-channel ads, dynamic product ads, easy setup, automation, and powerful analytics provided by AdRoll. The platform has been described as a game-changer for businesses, helping to boost conversions, recover lost sales, and improve return on ad spend. However, some users have reported issues such as receiving spam emails after uninstalling the app, complex platform setup, tedious image upload processes, and difficulties with cancellation. Overall, AdRoll is praised for its effectiveness in retargeting and marketing efforts, with a strong emphasis on customer support and ease of use.

Highlights

Highly recommended retargeting platform with user-friendly interface and powerful tools
Seamless multi-channel ads and dynamic product ads
Effective in boosting conversions and improving return on ad spend
Issues with spam emails, complex platform setup, and difficulties with cancellation
Strong emphasis on customer support and ease of use

Rating Breakdown

  • 5
    115% (375 ratings)
  • 4
    10% (33 ratings)
  • 3
    3% (11 ratings)
  • 2
    3% (10 ratings)
  • 1
    29% (93 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 13, 2025

DO NOT USE!!! We used AdRoll to gauge what type of traffic comes through. We opened a contextual ad campaign with a budget of $4.00 per day, over the course of two days. The AdRoll spent $4276.00 I reached out to the company to point out the error and they confirmed it was an issue. A few days later they still charged it. I reached out again and raised a dispute through Paypal business but they refuse to process the refund. Paypal have sent the refund request and they are using excuses like our engineers need to look into the issue etc. It seems they have done this before to others and will use any means necessary to scam you.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 31, 2025

Easy to use and lots of resources to get what you need done.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

We're very happy with the app. Simple interface, effective results.

Store

Dri-Dek

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

As the only marketer in a small company, I focus on maximizing the efficiency of our multi-channel marketing efforts. Adroll simplifies the process of launching web banner ads, allowing us to easily implement retargeting, reach lookalike audiences, and target users based on demographics and interests. I believe if you are not web savvy you should install it and see what it can help you do for your business.

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2025

Very helpful and friendly platform for retargeting.

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

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