All reviews

Rating Breakdown

  • 5
    71% (355 ratings)
  • 4
    6% (31 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    18% (91 ratings)
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5 / 5 Share

May 21, 2020

Best customer service ever! Thanks Ewa for getting us on the right path with our candle ads! Can't wait to start seeing amazing results!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Simple integration with Shopify. When compared to configuring FB Ads and Google Ads from the ground up massive time saver. Recommended by https://homeontheswan.com/

Using app

About 2 months

Total reviews

12

Average rating

4.7

Developer Reply

Hello there, This is Ewa from AdRoll's Marketing team. It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be? If interested, send us an email at [email protected], and we will set up some time to chat. Cheers, Ewa

5 / 5 Share

Jan. 9, 2020

This app really helped us get traffic and sales very quickly. We were very surprised and relieved at the same time. We recommend this app.

Using app

6 months

Total reviews

19

Average rating

4.9

Developer Reply

Hello there, This is Ewa from AdRoll's Marketing team. Thank you for taking the time to let us know how we’re doing! It's always great to see such feedback from our advertisers. If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be? If interested, send us an email at [email protected], and we will set up some time to chat. Cheers, Ewa

5 / 5 Share

Dec. 2, 2019

Easy to Install and Setup. My Flower Shop www.milenabouquet.com is using the APP and AdRoll to manage some retargeting campaigns

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hello there, This is Ewa from AdRoll's Marketing team. It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be? If interested, send us an email at [email protected], and we will set up some time to chat. Cheers, Ewa

5 / 5 Share

Oct. 24, 2019

Have found working with the Adroll team really beneficial. The platform is easy to use and the team are very supportive. They've taken the time to understand our business model and provide recommendations tailored to our needs.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, This is Ewa from AdRoll's Marketing team. It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be? If interested, send us an email at [email protected], and we will set up some time to chat. Also, do you mind sharing the email address associated with your AdRoll's account? I'll be happy to take a look! Cheers, Ewa

5 / 5 Share

Oct. 16, 2019

I've been using this app for about a year now, and I've received great customer support. The app is easy to use. I love the reporting!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, This is Ewa from AdRoll's Marketing Team. It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be? If interested, send us an email at [email protected], and we will set up some time to chat. Cheers, Ewa

5 / 5 Share

Sept. 5, 2022

We've used AdRoll for years with great success and began setting it up to help a new evolution of our business. Very easy integration with Shopify. Important to note- while AdRoll works very well on its own and for the most part requires very little monitoring, the AdRoll chat team (24/7) is always ready to help with suggestions to improve performance. Their insight and experience make all the difference. We have come to rely on Adroll's retargeting campaigns, which are very effective in balancing our outward advertising campaigns. Thank you!

Using app

Almost 6 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

I used this app to send our product feed directly from Shopify to Adroll, it worked well and I would recommend using it.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

I love AdRoll. Not only is it much more efficient than Google or Facebook re-targeting, but the creative options are way better. It's easier and much more flexible and I really like the dashboard. My account executive, Noelle is a huge help. She understands our business and what we're trying to do, and has helped me considerably - learning the app, improving our targeting - she even made a bunch of ads for me (and they looked really great). Best of all, Noelle is just as enthusiastic about our products as we are, maybe even more so. After doing this for 11 years, we needed a fresh perspective and Noelle is just perfect. She brings extensive knowledge and has already come up with some excellent ideas that I never would have thought of without her. Get the app, it's good. But the people that come with it are even more impressive.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

Very easy to use for retargeting! The dashboard makes it easy to view my results from the campaigns.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2018

So far so good! My account rep keeps in touch regularly to give me updates and we've seen an increase in sales. Thanks AdRoll.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2018

Great App and great team for support. They responded to my request quickly and was able to solve my problem in no time.

Store

Dropnos

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 7, 2018

Edit: Soon after the review they fixed the problem for me. Worst support I have ever seen. The "team" has no idea what they are doing. I have a problem that prevents me from using the app, very simple problem that they have no idea how to fix. I'm happy to change this review later if they get something done. I have tried to get this fixed forever now but the support is full of unprofessional people who have no idea what they are doing.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2018

good app used it for a while now happy but not over excited about it just happy

Using app

Over 1 year

Total reviews

17

Average rating

4.8

5 / 5 Share

Jan. 18, 2018

Easy-to-use app for running web and Facebook ads. Love the easy setup for dynamic product ads and the reporting tools available. The ROI on the retargeting campaigns is better than we've seen on other platforms and we're already seeing a great bump in new traffic from running "Prospecting" campaigns. Would recommend!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

Great app! Makes it so easy to run multiple ads, across multiple placements, against your main goal. The automation makes management super easy for a small biz like ours- the allocates budget, picks placements and creatives according to what is performing best. So easy! Performance is pretty great too ;) Definitely recommend!

Using app

Over 1 year

Total reviews

19

Average rating

4.8

5 / 5 Share

Dec. 17, 2017

Great service. The ads go to the right places and our CPA is the lowest so far from any service we used. This app plus a retargeting app is the perfect way to make quick conversions. Upping your AD spend here gives a good ROI so I wouldn't hesitate to give it a go. This is way better than FB ads (they were once good but not as effective anymore) SO I would invest more spends is AdRoll over direct FB platform. Thanks ADRoll !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2017

awesome and easy to use. very effect tool when it comes to re marketing! highly recommended

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2017

I work on multiple websites, quite a few for my clients and one for myself (PROShopWorld.com), I use AdRoll for all my clients and my business and return is worth every penny and every second. This is one of the best and easiest tool I have used in my 15 years of marketing experience. Amazing for brand awareness and letting your prospects know about your brand and ultimately convert them into customers. Highly recommended.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

Really helpful, very easy to use, very responsive staff who will help set everything up at the drop of a hat, and so far, good return on investment, which is what it's all about.

Using app

3 months

Total reviews

6

Average rating

4.8