All reviews

Rating Breakdown

  • 5
    71% (355 ratings)
  • 4
    6% (31 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    18% (91 ratings)
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5 / 5 Share

Dec. 19, 2023

Our monthly revenue has finally begun to take off after working with AdRoll. Thank you so much for making it easy to grow and prosper!

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 6, 2023

Great for retargeting, great team, highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 30, 2023

Straight forward plugin to help advertise our business.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Customer service is very good. Extremely helpful with walking me through important changes. Shout out to Manoj for help on US Thanksgiving!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Very friendly and helpful, Prerana helped me with my issue and sorted it in five minutes, thank you!!!!

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

AdRoll on Shopify is a game-changer. Their 24/7 support is top-notch (special thanks to Uday!), and they've made ad campaigns a breeze. The integration with Shopify saves time, and the Shopify ad credits month offsets costs. PROS: Exceptional support Seamless Shopify integration Financial support with Shopify ad credits CONS: Requires some patience for the algorithm to learn and target effectively. In summary, AdRoll for Shopify is a must-try for eCommerce businesses. Outstanding support, seamless integration, and cost-saving incentives make it an excellent choice. Just be patient for optimal results.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

AdRoll is AWESOME!!!! They have GREAT Customer support!!!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

I installed AdRoll on one of my accounts and wanted to change it to another account but some issue came up. I contacted support and they worked relentlessly to fix the problem. Tatiana was giving me updates the whole way and we got the problem solved in no time. The app itself is working great and easy to use. I will still explore more to get the most of it, but I was already impressed by the amazing customer service!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

Manoj was very helpful when it came to integration and overall customer support!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

The onboarding process was very smooth, and their team has been actively involved with our campaigns since day one. I'm really surprised at how 'hands-on' they've been compared to other agencies/platforms. The app works fine. We've had no issues.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

I’ve been looking at different apps to help with my marketing efforts and AdRoll checked all my boxes and has been very user friendly.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

I have been using AdRoll for several years for my small business. I started with doing ad displays and now pay for the email & ads. It is perfect for what I need. Since I have a small team, they make it easy for me to start running ads both web and social media. I can see everything on one dashboard. Since it's connected to my shopify, they automatically segment my visitors for me making targeting even easier. I recommend AdRoll to every business owner, especially if you're busy and don't have the time to run ads.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

After working with AdRoll for a few months, we've managed to regularly hit our performance goals. The app is great for capturing an overview of our weekly or monthly performance and we're easily able to determine the type of conversion, which is important for our internal reporting. Overall the app is easy to navigate and provides all the information our team needs.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for leaving us a wonderful review! We truly appreciate your kind words. At AdRoll, our goal is to provide the best experience. Your feedback means a lot to us, and it reinforces our commitment to providing top-notch customer satisfaction. We're glad to know that we met your expectations and made a positive impact. Once again, thank you for your glowing review. If you have any questions, please don't hesitate to reach out to us. We're always here to assist you. Cheers! Rohini

5 / 5 Share

June 15, 2023

We have been using this app for a few years and are absolutely thrilled with the Adroll's team and how they have helped us. They make the process seamless for us, and we cannot recommend enough.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, We're delighted to know that you had a fantastic experience with our support and are elated to know that we have been able to meet your expectations. Providing excellent exceptional customer experiences is at the core of what we do. Please reach out to us if you have any queries, we'd be happy to assist. Once again, thank you for choosing us and for being a valued customer. We continue providing you with the same level of excellent support. Cheers! Rohini

5 / 5 Share

June 15, 2023

We've been using AdRoll and the AdRoll app for 2-3 years and couldn't be happier with the integration, backend, and support we receive from our rep. We've been able to attain a $3-$5 ROAS over our time on the platform and it's been an integral part of our marketing mix. Our budgets have fluctuated between as little as $20 a day and as much as $200 a day. We definitely recommend them to anyone looking to grow their business.

Using app

Over 5 years

Total reviews

20

Average rating

5.0

Developer Reply

Hi there, We truly appreciate your kind words and are thrilled to hear about your positive experience with us. Thank you so much for the amazing review! We always strive to deliver exceptional service and your feedback means the world to us. We take pride in providing excellent performance, and it's delightful to know that we've met your expectations. Cheers! Rohini

5 / 5 Share

June 15, 2023

We have been using AdRoll for over 6 years, and we are very pleased with their performance. The app works great as well, and the retargeting of customers is extremely profitable and productive with us. Their support is also outstanding. They have proactively set up meetings to review our campaigns to help us maximize our marketing spend. We are very happy with AdRoll.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Thank you so much for sharing your experience. It really means a lot to us! We take great pride in delivering exceptional service to all our customers, and it's rewarding to know that we hit the mark with you. If you have any queries, don't hesitate to reach out. We're more than happy to assist you. Once again, thank you for choosing us and for taking the time to share your thoughts. Cheers! Rohini

5 / 5 Share

June 1, 2023

Tatiana has been very helpful, and I hope that the sales performance is also as good as the help that I received setting it up.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your kind words and are excited to hear about your positive experience with us. If you have any questions or need any assistance, please feel free to reach out to us anytime. We're here to help and ensure your satisfaction. Once again, thank you for choosing us and for being a valued customer. Cheers! Rohini

5 / 5 Share

May 31, 2023

Manoj has been a wonderful support partner getting our brand started with Adroll. They have been extremely concise and clear on providing recommendations and we believe Adroll is a great source for businesses looking to optimize ad campaign management. Many, many thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

The support was fast and friendly! They helped me with the integration. Looking forward to see the results of the app.

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2023

Okay today is my first day. This is just the install and pixel. Gauri, was very nice and stayed patient with me. i will write after running my first native ad to build brand awareness. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0