All reviews

Rating Breakdown

  • 5
    75% (249 ratings)
  • 4
    7% (22 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (6 ratings)
  • 1
    14% (45 ratings)

Reviews with Text

  • 98% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2024

Top notch customer service!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Great app Great cuatomer service Just started my advertising with them . And they are professional Thank you for the app

Using app

1 day

Total reviews

17

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

We've been using AdRoll for Marketing and Advertising for years and it's a game changer. The customer support team is very responsive and knowledgeable. I highly recommend this company / app!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

customer service - meghana nakirikanti helped me well

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2024

Easy setup and amazing and very knowledgeable customer support agents. clear dashboard

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

RMS has found AdRoll to be an exceptional tool for display marketing. The platform's user-friendly interface and advanced targeting options allowed us to create tailored ads that reached the right audience with precision, ultimately maximizing our advertising ROI.

Using app

Over 3 years

Total reviews

9

Average rating

4.7

5 / 5 Share

May 9, 2024

Great customer service. Love the ease with which we can integrate Shopify retargeting

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

The support we have received is super helpful! They are very informative and advise where to apply best practice.

Store

Linzi

Using app

Over 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Really perfect service, patience and guide every step.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Simple to set up and the tech support is fantastic, but the best is that IT WORKS! We have a great ROI although mostly using the retargeting feature. It integrates with Shopify seamlessly and I believe that is an APP that is a must for a new or established business. Ciao! Marco

Using app

Almost 5 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Our monthly revenue has finally begun to take off after working with AdRoll. Thank you so much for making it easy to grow and prosper!

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 6, 2023

Great for retargeting, great team, highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 30, 2023

Straight forward plugin to help advertise our business.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Customer service is very good. Extremely helpful with walking me through important changes. Shout out to Manoj for help on US Thanksgiving!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Very friendly and helpful, Prerana helped me with my issue and sorted it in five minutes, thank you!!!!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

AdRoll on Shopify is a game-changer. Their 24/7 support is top-notch (special thanks to Uday!), and they've made ad campaigns a breeze. The integration with Shopify saves time, and the Shopify ad credits month offsets costs. PROS: Exceptional support Seamless Shopify integration Financial support with Shopify ad credits CONS: Requires some patience for the algorithm to learn and target effectively. In summary, AdRoll for Shopify is a must-try for eCommerce businesses. Outstanding support, seamless integration, and cost-saving incentives make it an excellent choice. Just be patient for optimal results.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

I installed AdRoll on one of my accounts and wanted to change it to another account but some issue came up. I contacted support and they worked relentlessly to fix the problem. Tatiana was giving me updates the whole way and we got the problem solved in no time. The app itself is working great and easy to use. I will still explore more to get the most of it, but I was already impressed by the amazing customer service!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2024

Manoj was very helpful when it came to integration and overall customer support!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

The onboarding process was very smooth, and their team has been actively involved with our campaigns since day one. I'm really surprised at how 'hands-on' they've been compared to other agencies/platforms. The app works fine. We've had no issues.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

I’ve been looking at different apps to help with my marketing efforts and AdRoll checked all my boxes and has been very user friendly.

Using app

28 days

Total reviews

1

Average rating

5.0