All reviews

Rating Breakdown

  • 5
    71% (355 ratings)
  • 4
    6% (31 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    18% (91 ratings)
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5 / 5 Share

April 20, 2023

one of the perfect apps that's fits you Shopify store. accurate and helps you more understand your clients. what come to be the best is the client service and support, it goes beyond expectation.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2023

Although I have just started using it, they help quickly and effectively from the live support section. A great option to increase your traffic.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Our experience with AdRoll has been an absolute dream thanks to our amazing account manager Tracie W. She has gone above and beyond all expectations to not only get us through the set up process but has also kindly answered any and all questions we have had ( there have been many!). Her patience and dedication to getting us set on the correct path for our business has made an outstanding impression on me and my team and we are so thankful for all the knowledge she has shared and the effort she's put in to getting us set for success. In the short time AdRoll has been running we've already seen great results from our ads and site traffic and we are so excited to see how we continue to grow!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

Adroll has great customer service. Michael Lee was really helpful and supportive throughout the onboarding process and made it easier for us.

Store

ZNOMS

Using app

29 days

Total reviews

4

Average rating

4.5

5 / 5 Share

March 27, 2023

Truly fantastic experience working with AdRoll. The specialist team are experts within their field, and their support from the start has been beyond fantastic. We have been using AdRoll for the past three months, and the growth in our traffic and conversions is clearly evident. Looking forward to further building more campaigns alongside a great team of experts from PPC to Digital Strategy. Special thanks to Alex, Neil & Serena.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 27, 2023

Adroll is user-friendly and customer service did a good job, mostly responding to emails within an hour. the experience was great. highly recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2023

quick response from the team, good results from the platform. just signed for the advanced package so the expectations are high.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

Easy to use! Adroll is a great tool that is easy to integrate with Shopify. We’ve seen an increase in conversions since starting to use Adroll.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Easy to use! Adroll is a great and effective tool thats easy to integrate with our Shopify store. We've seen an uptick in conversions since we've implemented Adroll.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

I cannot recommend AdRoll enough for www.RusticFurnitureOutlet.ca. This platform has been great in helping me to achieve my marketing goals. AdRoll provides a suite of powerful tools that enable me to create and run effective campaigns across multiple channels, including display, social media, and email. One of the things that I love about AdRoll is its ease of use. Even if you're new to digital advertising, the platform is intuitive and straightforward, making it easy to create and launch campaigns quickly. Additionally, AdRoll offers robust targeting capabilities, allowing me to reach the right audience with the right message at the right time. But what really sets AdRoll apart, in my opinion, is its exceptional customer support. Whenever I've had a question or issue, AdRoll's support team has been there to help me every step of the way. They are knowledgeable, and responsive, and truly go above and beyond to ensure their clients are successful.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2023

excellent customer service and always available! special thanks to Tatiana, were were chatting for over 3 hours even past her work hours and she answered all my questions plus more! she was super patient and knowledgeable about the product and gave great recommendations on how to use the app features. it's such a comfort, since the platform itself can feel complicated and daunting for a first timer. i am still in the process of making my campaigns and ads now, and can't say anything about the effectiveness of the app. But I will update my review once I get my ads running

Store

Malaya

Using app

25 days

Total reviews

3

Average rating

4.0

5 / 5 Share

March 23, 2023

We have been using the Adroll APP and platform for the last 12 months and the results have been outstanding. In addition the reporting and (consistant) new features are brilliant. Additionally the support crew are super responsive and very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

We've been using adroll for a few years and now cannot be happier with their service, hands down the best retargeting platform!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2023

Running Ads with AdRoll now for over 2 years. Great App and Platform that gives you an overview of what's happening on your site and how campaigns are performing. Overall great experience with AdRoll.

Using app

About 3 years

Total reviews

9

Average rating

4.1

5 / 5 Share

Feb. 21, 2023

Excellent Customer Support and excellent app to make your Marketing campaigns. The platform is very easy to use and have too many options to optimize with a different kind of campaigns. Retargeting for example are one of the bests, great app!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Amazing customer service from Prerana T. Was really helpful and resolved my issue quickly without any hassle.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Great customer service! Super easy to manage our retargeting ads ourselves while ensuring that we're not missing anything important!

Store

EXOH

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

Excellent customer service, thank you! I am new so still learning during the free trial, and there are a few restrictions due to Meta issues, and geographical issues such as features only limited to Canada and the US, but so far so good!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

great service and great customer support aswell as an optimized look feel and gestures i love using adroll as my main ad provider

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Great support and nothing to complain about! Highly recommend if you are ready to see how display ads can work for you.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0