All reviews

Rating Breakdown

  • 5
    75% (249 ratings)
  • 4
    7% (22 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (6 ratings)
  • 1
    14% (45 ratings)

Reviews with Text

  • 98% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2023

I have been using AdRoll for several years for my small business. I started with doing ad displays and now pay for the email & ads. It is perfect for what I need. Since I have a small team, they make it easy for me to start running ads both web and social media. I can see everything on one dashboard. Since it's connected to my shopify, they automatically segment my visitors for me making targeting even easier. I recommend AdRoll to every business owner, especially if you're busy and don't have the time to run ads.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

After working with AdRoll for a few months, we've managed to regularly hit our performance goals. The app is great for capturing an overview of our weekly or monthly performance and we're easily able to determine the type of conversion, which is important for our internal reporting. Overall the app is easy to navigate and provides all the information our team needs.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for leaving us a wonderful review! We truly appreciate your kind words. At AdRoll, our goal is to provide the best experience. Your feedback means a lot to us, and it reinforces our commitment to providing top-notch customer satisfaction. We're glad to know that we met your expectations and made a positive impact. Once again, thank you for your glowing review. If you have any questions, please don't hesitate to reach out to us. We're always here to assist you. Cheers! Rohini

5 / 5 Share

June 15, 2023

We have been using this app for a few years and are absolutely thrilled with the Adroll's team and how they have helped us. They make the process seamless for us, and we cannot recommend enough.

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, We're delighted to know that you had a fantastic experience with our support and are elated to know that we have been able to meet your expectations. Providing excellent exceptional customer experiences is at the core of what we do. Please reach out to us if you have any queries, we'd be happy to assist. Once again, thank you for choosing us and for being a valued customer. We continue providing you with the same level of excellent support. Cheers! Rohini

5 / 5 Share

June 15, 2023

We've been using AdRoll and the AdRoll app for 2-3 years and couldn't be happier with the integration, backend, and support we receive from our rep. We've been able to attain a $3-$5 ROAS over our time on the platform and it's been an integral part of our marketing mix. Our budgets have fluctuated between as little as $20 a day and as much as $200 a day. We definitely recommend them to anyone looking to grow their business.

Using app

Over 4 years

Total reviews

26

Average rating

5.0

Developer Reply

Hi there, We truly appreciate your kind words and are thrilled to hear about your positive experience with us. Thank you so much for the amazing review! We always strive to deliver exceptional service and your feedback means the world to us. We take pride in providing excellent performance, and it's delightful to know that we've met your expectations. Cheers! Rohini

5 / 5 Share

June 15, 2023

We have been using AdRoll for over 6 years, and we are very pleased with their performance. The app works great as well, and the retargeting of customers is extremely profitable and productive with us. Their support is also outstanding. They have proactively set up meetings to review our campaigns to help us maximize our marketing spend. We are very happy with AdRoll.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello there! Thank you so much for sharing your experience. It really means a lot to us! We take great pride in delivering exceptional service to all our customers, and it's rewarding to know that we hit the mark with you. If you have any queries, don't hesitate to reach out. We're more than happy to assist you. Once again, thank you for choosing us and for taking the time to share your thoughts. Cheers! Rohini

5 / 5 Share

June 1, 2023

Tatiana has been very helpful, and I hope that the sales performance is also as good as the help that I received setting it up.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your kind words and are excited to hear about your positive experience with us. If you have any questions or need any assistance, please feel free to reach out to us anytime. We're here to help and ensure your satisfaction. Once again, thank you for choosing us and for being a valued customer. Cheers! Rohini

5 / 5 Share

May 31, 2023

Manoj has been a wonderful support partner getting our brand started with Adroll. They have been extremely concise and clear on providing recommendations and we believe Adroll is a great source for businesses looking to optimize ad campaign management. Many, many thanks!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

The support was fast and friendly! They helped me with the integration. Looking forward to see the results of the app.

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2023

Okay today is my first day. This is just the install and pixel. Gauri, was very nice and stayed patient with me. i will write after running my first native ad to build brand awareness. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

one of the perfect apps that's fits you Shopify store. accurate and helps you more understand your clients. what come to be the best is the client service and support, it goes beyond expectation.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Our experience with AdRoll has been an absolute dream thanks to our amazing account manager Tracie W. She has gone above and beyond all expectations to not only get us through the set up process but has also kindly answered any and all questions we have had ( there have been many!). Her patience and dedication to getting us set on the correct path for our business has made an outstanding impression on me and my team and we are so thankful for all the knowledge she has shared and the effort she's put in to getting us set for success. In the short time AdRoll has been running we've already seen great results from our ads and site traffic and we are so excited to see how we continue to grow!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2023

Truly fantastic experience working with AdRoll. The specialist team are experts within their field, and their support from the start has been beyond fantastic. We have been using AdRoll for the past three months, and the growth in our traffic and conversions is clearly evident. Looking forward to further building more campaigns alongside a great team of experts from PPC to Digital Strategy. Special thanks to Alex, Neil & Serena.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 27, 2023

Adroll is user-friendly and customer service did a good job, mostly responding to emails within an hour. the experience was great. highly recommend.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2023

quick response from the team, good results from the platform. just signed for the advanced package so the expectations are high.

Using app

Over 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

March 23, 2023

Easy to use! Adroll is a great tool that is easy to integrate with Shopify. We’ve seen an increase in conversions since starting to use Adroll.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Easy to use! Adroll is a great and effective tool thats easy to integrate with our Shopify store. We've seen an uptick in conversions since we've implemented Adroll.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

I cannot recommend AdRoll enough for www.RusticFurnitureOutlet.ca. This platform has been great in helping me to achieve my marketing goals. AdRoll provides a suite of powerful tools that enable me to create and run effective campaigns across multiple channels, including display, social media, and email. One of the things that I love about AdRoll is its ease of use. Even if you're new to digital advertising, the platform is intuitive and straightforward, making it easy to create and launch campaigns quickly. Additionally, AdRoll offers robust targeting capabilities, allowing me to reach the right audience with the right message at the right time. But what really sets AdRoll apart, in my opinion, is its exceptional customer support. Whenever I've had a question or issue, AdRoll's support team has been there to help me every step of the way. They are knowledgeable, and responsive, and truly go above and beyond to ensure their clients are successful.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2023

excellent customer service and always available! special thanks to Tatiana, were were chatting for over 3 hours even past her work hours and she answered all my questions plus more! she was super patient and knowledgeable about the product and gave great recommendations on how to use the app features. it's such a comfort, since the platform itself can feel complicated and daunting for a first timer. i am still in the process of making my campaigns and ads now, and can't say anything about the effectiveness of the app. But I will update my review once I get my ads running

Store

Malaya

Using app

25 days

Total reviews

4

Average rating

4.3

5 / 5 Share

March 23, 2023

We have been using the Adroll APP and platform for the last 12 months and the results have been outstanding. In addition the reporting and (consistant) new features are brilliant. Additionally the support crew are super responsive and very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

We've been using adroll for a few years and now cannot be happier with their service, hands down the best retargeting platform!

Using app

8 months

Total reviews

8

Average rating

5.0