All reviews

Rating Breakdown

  • 5
    75% (249 ratings)
  • 4
    7% (22 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (6 ratings)
  • 1
    14% (45 ratings)

Reviews with Text

  • 98% (325)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2023

Running Ads with AdRoll now for over 2 years. Great App and Platform that gives you an overview of what's happening on your site and how campaigns are performing. Overall great experience with AdRoll.

Using app

Almost 2 years

Total reviews

9

Average rating

4.1

5 / 5 Share

Feb. 6, 2023

Great customer service! Super easy to manage our retargeting ads ourselves while ensuring that we're not missing anything important!

Store

EXOH

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Great support and nothing to complain about! Highly recommend if you are ready to see how display ads can work for you.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

I am very happy with their service, Gauri is very helpful and patient and helped me through the set up.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

The app is very easy to use and the support team is very helpful. We are a small company with a small budget but they still treat us like a valued customer.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

just started to use this app so far the support I got is amazing looking forward to seeing how it will work

Using app

7 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Oct. 24, 2022

Very helpful customer service. Timely and effective. Highly recommended to receive high-value conversion.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

I haven't run any ads yet (but a previous marketing company we worked with had) but the support to walk me through the app and best practices was great. They provided links, and recording tutorials on how to set up specific things on our account.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 4, 2022

Tatiana was amazing and helpful. Now hoping it converts! The implementation was smooth, and I'm hopeful sales follow.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Great support that spent the time to fully optimize my campaign. Appreciate the patience and extra time.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

This is my third time using Adroll. The first two times it didn't work for me and I hoping third time it will. The user experience is very good, the customer service is EXCELLENT (thanks Tantiana and Sannidhi). So lets watch this space :-)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

Customer service is fantastic. Nice, friendly. They help me through every single step. Highly recommend.

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 22, 2022

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times. Good Communication with Ewa, Thanks for the amazing support.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2022

Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 30, 2022

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2022

Rishiraj P from the Adroll support team has patiently helped me fix my pixel set up and also advised me how to grow my business on Adroll. Lovely UX and articles to support merchants.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

Very easy app to install. It was very fast and very practical, in seconds everything was connected.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

I enjoy using this app. It helps with a lot of the back end marketing that Facebook and Instagram may not have reach too. Not only that, the customer service is great! Either if you want to do it yourself or have an actual individual, they are great at responding.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

Rohini R was a big big help! The AdRoll app is very intuitive and the beauty is that integrates quite easily with Shopify. So all you have to do is focus on Ads and just click click and hit Publish! :D Cant wait to scale my sales :D

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

Made it very easy to sync customers and product to make dynamic ads, etc. Support was available when we ran into an issue integrating it with our Shopify store, as we had a different type of account with Adroll that needed to be sorted. Had it fixed in 15 minutes.

Using app

8 months

Total reviews

1

Average rating

5.0