All reviews

Rating Breakdown

  • 5
    71% (355 ratings)
  • 4
    6% (31 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    18% (91 ratings)
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5 / 5 Share

Aug. 17, 2022

Great support that spent the time to fully optimize my campaign. Appreciate the patience and extra time.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

This is my third time using Adroll. The first two times it didn't work for me and I hoping third time it will. The user experience is very good, the customer service is EXCELLENT (thanks Tantiana and Sannidhi). So lets watch this space :-)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

Customer service is fantastic. Nice, friendly. They help me through every single step. Highly recommend.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 25, 2022

Ewa S. has been outstanding in helping me to understand the platform and how it works. We are working together to come up with an optimizing plan. AdRoll is helping me to reach new potential clients.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2022

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times. Good Communication with Ewa, Thanks for the amazing support.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

AdRoll is a must for any business. Seamlessly integrates with my workflow! Highly recommend to any store running ads and is doing a lot of retargeting.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2022

Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 22, 2022

Amazing Customer Service! I got the guide I needed to first using this app, answered all my questions, very happy!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2022

Great custom service, Sannidhi helped me a lot with my first campaign are not able to approve. Highly recommend,

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

i used this app to help with starting a campaign for my Shopify store and the setup was so easy i could do it my self but i decided to go with help from their support and my last interaction with chat support was with Uday And let me tell you they provided me with so much support im blown away an happy to begin my journey running ads with them

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2022

Rishiraj P from the Adroll support team has patiently helped me fix my pixel set up and also advised me how to grow my business on Adroll. Lovely UX and articles to support merchants.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

Very easy app to install. It was very fast and very practical, in seconds everything was connected.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2022

Great app. Makes running dynamic shopping ads a breeze. With just a few clicks you can get a whole campaign going. Love using this service

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

I enjoy using this app. It helps with a lot of the back end marketing that Facebook and Instagram may not have reach too. Not only that, the customer service is great! Either if you want to do it yourself or have an actual individual, they are great at responding.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

Rohini R was a big big help! The AdRoll app is very intuitive and the beauty is that integrates quite easily with Shopify. So all you have to do is focus on Ads and just click click and hit Publish! :D Cant wait to scale my sales :D

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

Made it very easy to sync customers and product to make dynamic ads, etc. Support was available when we ran into an issue integrating it with our Shopify store, as we had a different type of account with Adroll that needed to be sorted. Had it fixed in 15 minutes.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

I contacted live chat and the service was outstanding. The integration assistance and strategy support provided by my agent was exceptional. I'm new to this app and the customer service laid out everything i need to know to get started right away. I highly recommend using this app to retarget your customers, especially with the in-depth algorithm they have in place!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Simple to use, knowledgeable and friendly staff. Rohini R. was amazing with helping me learn and grow within the app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Literally one of the best apps on the shopify app store, if you are not using this to increase your bottom line and ROI then you are missing out.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0