AdRoll Marketing & Advertising
Engage your audience using web, social, and CTV ad campaigns...
Rating
4.3
feedback
331
chart
#4,681
All reviews
Jan. 5, 2023
I am very happy with their service, Gauri is very helpful and patient and helped me through the set up.
Dec. 12, 2022
The app is very easy to use and the support team is very helpful. We are a small company with a small budget but they still treat us like a valued customer.
Nov. 14, 2022
just started to use this app so far the support I got is amazing looking forward to seeing how it will work
Oct. 24, 2022
Very helpful customer service. Timely and effective. Highly recommended to receive high-value conversion.
Oct. 12, 2022
I haven't run any ads yet (but a previous marketing company we worked with had) but the support to walk me through the app and best practices was great. They provided links, and recording tutorials on how to set up specific things on our account.
Oct. 4, 2022
Tatiana was amazing and helpful. Now hoping it converts! The implementation was smooth, and I'm hopeful sales follow.
Aug. 17, 2022
Great support that spent the time to fully optimize my campaign. Appreciate the patience and extra time.
Aug. 16, 2022
This is my third time using Adroll. The first two times it didn't work for me and I hoping third time it will. The user experience is very good, the customer service is EXCELLENT (thanks Tantiana and Sannidhi). So lets watch this space :-)
Aug. 7, 2022
Customer service is fantastic. Nice, friendly. They help me through every single step. Highly recommend.
July 22, 2022
Great platform for remarketing. Customer service and support are very knowledgeable with fast response times. Good Communication with Ewa, Thanks for the amazing support.
April 24, 2022
Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended
March 30, 2022
Great platform for remarketing. Customer service and support are very knowledgeable with fast response times.
March 30, 2022
Rishiraj P from the Adroll support team has patiently helped me fix my pixel set up and also advised me how to grow my business on Adroll. Lovely UX and articles to support merchants.
March 22, 2022
Very easy app to install. It was very fast and very practical, in seconds everything was connected.
March 18, 2022
I enjoy using this app. It helps with a lot of the back end marketing that Facebook and Instagram may not have reach too. Not only that, the customer service is great! Either if you want to do it yourself or have an actual individual, they are great at responding.
March 11, 2022
Rohini R was a big big help! The AdRoll app is very intuitive and the beauty is that integrates quite easily with Shopify. So all you have to do is focus on Ads and just click click and hit Publish! :D Cant wait to scale my sales :D
March 9, 2022
Made it very easy to sync customers and product to make dynamic ads, etc. Support was available when we ran into an issue integrating it with our Shopify store, as we had a different type of account with Adroll that needed to be sorted. Had it fixed in 15 minutes.
Feb. 23, 2022
Excellent customer service. I've had to used then a few times - and every time they were able to help me resolve my problems. Quick and brilliant service.
Feb. 12, 2022
I absolutely love Adroll. It is very liberating and a great learning experience to add this skill to my growing business. The team is super supportive and always available to assist.
Jan. 26, 2022
It got installed automatically in my store, I want to try it how it works. I will come back after one month for next review
Hello there, This is Ewa from AdRoll's Customer Support Team. I'm sorry to hear that you were not aware of the App being installed under your store. We have taken the time to investigate it and noticed that an account with AdRoll was created a few hours ago, the tracking code, SmartPixel has been placed by completing the Shopify integration from your side. I have just emailed you with more details on how to remove the integration, if needed. Do you mind checking the email address associated with your AdRoll account? We'd love to understand the improvements needed to earn your recommendation and offer my help with any problems you’re having. Thank you! Ewa