All reviews

Rating Breakdown

  • 5
    71% (355 ratings)
  • 4
    6% (31 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    18% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2022

Excellent customer service. I've had to used then a few times - and every time they were able to help me resolve my problems. Quick and brilliant service.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

I absolutely love Adroll. It is very liberating and a great learning experience to add this skill to my growing business. The team is super supportive and always available to assist.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

So easy to use and very useful I would rate 6 if it was there. The supporters were very nice and helpful

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

The Adroll integration helps the platform stand out from other advertising options. It's an easy-to-stand-up platform that gives marketers bumper rails to kicking off their digital marketing efforts.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

good app. helps you do efficient marketing, would use for my daily use, cheers. all the best Zippy pets

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Just installed this app and had a little trouble connecting my pixel. Spoke to Neha on live chat who was extremely helpful and solved my problem in no time at all. Great service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Recommend these guys, they are really helpful and ready to invest their time to help you with your ads!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

It got installed automatically in my store, I want to try it how it works. I will come back after one month for next review

Store

Skmeico

Using app

About 2 hours

Total reviews

21

Average rating

4.2

Developer Reply

Hello there, This is Ewa from AdRoll's Customer Support Team. I'm sorry to hear that you were not aware of the App being installed under your store. We have taken the time to investigate it and noticed that an account with AdRoll was created a few hours ago, the tracking code, SmartPixel has been placed by completing the Shopify integration from your side. I have just emailed you with more details on how to remove the integration, if needed. Do you mind checking the email address associated with your AdRoll account? We'd love to understand the improvements needed to earn your recommendation and offer my help with any problems you’re having. Thank you! Ewa

5 / 5 Share

Jan. 14, 2022

Fast and friendly service, would definitely recommend. other ads applications can not even be half of this application. Thank you Anthony G. Thankyou Adroll.

Using app

18 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 14, 2022

AdRoll is an excellent app and the service is absolutely fantastic. Would definitely recommend it to anyone looking for retargeting.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Easy to use and easy to install. I would definitely recommend it to anyone using AdRoll on Shopify.

Store

4 Gauge

Using app

6 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Very helpful customer service and very effective ads. I get a ctr of 5% on fb for one business and I've just set up another 2 businesses on adroll. I highly recommend them.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

The app is really plug and play. It is easy to configure, it optimizes itself and if you need help the support is the BEST!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Adroll has one of the best customer services. They were very patient and able to solve any issues in a timely fashion.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Very helpful live chat and great to get my first campaign underway. Clear and concise about how to use the platform and hoping to see results soon!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Amazing customer servise, only have some troubles because all my store and ads are in spanish, but they are helping me solve the problems.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

We were having issues connecting our store manually, but AdRoll support are always super helpful & this app made connection seamless!

Using app

About 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 23, 2021

I had a problem with how my ads were being created on this App. I used the Live Chat option and was able to get my problem solved in under 15 minutes and solutions to things I didn't know I needs. The Live Chat and Customer Service were Awesome. Thank you!

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Support is fantastic and Adroll is a really good app. Love it! I recommend it to anyone with an ecommerce store looking to boost their sales

Using app

About 2 years

Total reviews

6

Average rating

5.0