All reviews

Rating Breakdown

  • 5
    71% (355 ratings)
  • 4
    6% (31 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    18% (91 ratings)
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5 / 5 Share

Nov. 19, 2021

I use this app to help me run digital ads. I don't have the time or resources to set them up myself and manage. This app makes it much easier. Their customer service is also great!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

The AdRoll is the easiest and the best app I ever used. Their support are fast and effective with communication. Prerana from AdRoll team was very helpful. Highly recommended.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Such a straight-forward and simple integration - couldn't ask for more - done in a couple of clicks! The support so far has been amazing - great first impression.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Easiest integration. It helps to pull Shopify audience data into AdRoll directly. Anthony from AdRoll team was very helpful in helping with pixel implementation.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

I am giving AdRoll's app 5 stars because this was the fastest product feed integration I have seen. We had few hiccups getting a campaign launched, but their online chat support quickly handled the issue for us. Really happy we signed up.

Using app

10 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 27, 2021

I'm a newbie at running ads and Anthony was wonderful and he gave some great recommendations for my campaigns!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I downloaded this app to assist with marketing my online store products and it was a very easy integration to shopify

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Five star customer service, Shams helped me set up and optimise my campaigns, he gave me lots of helpful advice and guided me thought everything. Amazing support.

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 25, 2021

I used the online app to help blacklist products on my dynamic ad feed. Rohini R helped me through it step by step. Very responsive and easy to work with.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

thank you sannidhi J for the very great cs . would be happy to explore on adroll after this. seems simple and easy to use

Using app

7 days

Total reviews

13

Average rating

4.2

5 / 5 Share

Sept. 29, 2021

Adroll customer service has been very prompt and efficient in providing me with a solution to an issue I was experiencing regarding campaigns displaying the wrong product prices. Their team was fast and proactive in reaching out to their engineering team to resolve the issue and come up with a solution in less than a day. Very pleased with their help and feedback overall!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

I've just launched my first campaign so can't comment on the campaign results yet but their support team were very quick at responding and very helpful with my query. So far so good!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Today is my first day on AdRoll and I contacted chat support with some quick questions that I had. Gary O. went above and beyond answering my questions and making sure that I was set up for success down the road.

Store

RARE.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

The use of UTMs and Ad Library can be a bit confusing when setting up. However, customer support is fantastic and will help you with everything

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Great app, great results and very helpful customer service. A welcome addition to our digital marketing strategy

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Good customer service, shout out to Rishiraj for helping me set up my integration quickly and easily :)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I'm very appreciate this app, easy to install as well as the great customer service. Special thank to Uday K, he is very knowledgeable and have an awesome customer representative skill.

Store

Davipro

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

AdRoll can really do some heavy lifting for your campaign. However, sometimes you might be unsure about a few things, so I reached out for help and within minutes I was connected to Sannidhi. He was very knowledgeable and also very supportive to answer my questions. Exchanges of the screenshots were also very helpful. For me it's extremely important to have that quick and accurate customer service. Saying that, it's also very rare to find it with other companies. That's why Adroll deserves a 5 stars rating.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

The support staff is very helpful and knowledgeable! The staff was able to troubleshoot and provide optimizing actions.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

Super easy to use and fantastic customer service. Perfect for people who don't know anything about marketing like me.

Using app

About 1 month

Total reviews

1

Average rating

5.0