AdRoll Marketing & Advertising
All reviews
Extremely helpful customer support, they helped me optimize my campaign and were so useful with their responses to my queries
Great Customer Support Staff always willing to help answer questions and/or resolve any issues. They have been available to me at all times of the day as well.
Adroll is very easy to implement and work with. Carson, our contact at Adroll, is always responsive and helpful with our questions. Their customer support team is knowledgeable and the turnaround on any service needs is typically as fast as you would hope for. We continue to be happy Adroll clients and will continue to use the service for some time.
Best Support and waiting for the first-month results, looking forward to recommending if we get better results.
App is very easy to integrate with Shopify, ad platform/interface is easy to navigate and customer service is always very helpful. Our Account Manager, Carson, is always proactively reaching out to share new growth tactics to encourage performance improvements and never shoes away from lending a helping hand when our team's capacity is limited.
The customer service is awesome, super fast. And Piotr was nice and patient, and help me solve the problems right away!
AMAZING!!! Live chat customer service is great and I feel 6 months ahead of where I would of been waiting for email replies! Very helpful 100% recommend to anyone looking to try out or use ads and retargeting.
The integration and setup is quick and easy. I appreciate the analytics and reporting metrics that are available at all spend levels. Very user-friendly if you're familiar with digital ad terminology.
Highly recommend this app for eCommerce brands. Takes just 5 minutes to integrate your store with Adroll with super easy steps. Once set up, you're ready to start dynamic product retargeting right away! The Adroll support team are super responsive (live chat with a human).
Great app. Campaigns perform well and customer service has been wonderful. Definitely recommend for any ecommerce business
amazing experience. love how they work and cooperate with me to help me get set up and in a place to succeed.
Really great app with even better support! Sophia from AdRoll has been instrumental in our growth of our brand, Go-To Skin Care on the Adroll platform, she has taken the time to understand the needs of our business and given us tips on how to continue to drive the best results possible.
Excellent app with excellect customer support. Thank you very much for being friendly available and helpful.
Been using this app for quite some time now. At first, I had my doubts because I'm used to going through the Google Ads platform directly. I've recently joined a small team where I don't have as much time as I used to for managing digital ads. Not only it's easy to use, but it's been a time saver. To top it off, their customer service has been very helpful with all of my questions and constantly provided valuable feedback to improve my ads every time I contacted them, even when it wasn't about it. Free advice from the inside pros, who would complain about that? Would definitely recommend using AdRoll.
We use AdRoll for dynamic retargeting and web display ads. It's a very easy platform to navigate and the support we get from our account manager is helpful and engaging. It's a great addition to our overall marketing strategy.
We have been using Adroll for 18 months now for all of our retargeting and prospecting advertising and it has enabled us to have continued revenue growth month on month. The recent addition of an epic email marketing platform has made this APP invaluable to our business. The support is also second to none!
We've worked with AdRoll for several years now and recently transitioned to Shopify Plus. The integration was simple and seamless as it plug straight into Shopify. Our account manager is a blessing! She is extremely helpful in helping us optimize performance. We currently use AdRoll to run both our retargeting and brand awareness display ads and are seeing a great return. Their dashboard is so easy to use! My favourite feature is the campaign attribution dashboard which shows exactly what impact AdRoll has on every customer pathway.
Great service: Adroll helped us achieve >10 ROAS. Very quick to set up and get campaigns going: The automated HTML5 creatives that could have taken a long time/resources to create in house were ready in seconds. Same with tracking. It really removed all the trouble you normally go through setting up display ads campaigns. Amazing client service/support as well - our account manager Serena has been extremely helpful and proactive providing us all the information we need to drive business growth. Ideal for retailers with low display advertising/creative resources.
We use Adroll for our Retargeting and Prospecting efforts and have seen great success with up to 13x ROAS. Our Account Manager, Amber, is always available to help us navigate the platform and advise on areas of optimization for the brand.
Works well. We use Adroll for remarketing. Account rep made it easy to set up. Would recommend for others to use.
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