All reviews

Rating Breakdown

  • 5
    71% (355 ratings)
  • 4
    6% (31 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (10 ratings)
  • 1
    18% (91 ratings)
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5 / 5 Share

Aug. 10, 2021

Great support via chat - very fast in assisting us with an issue we were having. Easy to setup and lots of extra features if you need them.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Ran into an issue with AdRoll's system failing to connect to the Shopify store, but Rohini assisted with clearing out a conflicting integration attempt and aided in completing the setup successfully. Solid support.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Excellent service, very friendly and helpful. I am looking forward to good results. I had some questions when i was doing the initial set up and the customer service was above and beyond.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Would highly recommend Adroll!. Very pleased with the customer support and the quality of their services. Probably one of the best platforms to use if you want to advertise your products and website, as to mention again; very helpful customer support via live chat.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2021

Very easy to install, integrate and use, and the support team is Amazing. Rohini is the best. They always stay there for you answering questions and supporting the setup. 100% recommendable. I am creating more and more campaigns every day.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2021

Rohini R - AdRoll Platform Specialist was amazing for customer service. I needed help with pixel implementation and they took care of me super fast. This company cares about its customers! Give this guy a raise!!!!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

Support officers are always first-rate - they always stay online until the job is done, and help with each individual request.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2021

The support for this App is second to none. The best experience. The app itself intuitive and easy to figure out. Already had conversion attributed to my campaigns. Recommend

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2021

Very good app, enthusiastic and fast support, use it to add money to your wallet, my friends used it a lot

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

Super helpful representative, was very quick to respond and help answer my questions. Wish the platform itself converted better though

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

Awesome app. Very easy to use! If you have any problems, the customer support is extremely dedicated and helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

The dashboard is easy to navigate and there are lots of helpful blogs on adroll website about creating ads etc. The customer service is absolutely lightning fast and I always have a reply instantly. Manoj has been especially helpful today and has given me lots of great advice on my retargeting campaigns.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2021

AdRoll is the most successful retargeting and content marketing tool we are working with. Highly recommended!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2021

This app really helped with our Display Advertising and Facebook Dynamic Retargeting. The representatives are super helpful and knowledgeable. Our rep Tracie has been a huge help to our success on the platform, and we're excited to see how Adroll develops!

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 25, 2021

We’ve been very impressed with the performance of our ad campaigns with AdRoll. The ability to retarget customers and reach prospecting customers has been invaluable to our digital marketing strategy. Our account manager, Serena, and the team go above and beyond to help us deliver on our goals, along with providing well-founded solutions to any business problems we have.

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 22, 2021

Extremely helpful customer support, they helped me optimize my campaign and were so useful with their responses to my queries

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

June 21, 2021

Great Customer Support Staff always willing to help answer questions and/or resolve any issues. They have been available to me at all times of the day as well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2021

Best support and service. I contacted support and reply very fast and helpful.I recomment app for all people using spf for business.

Using app

11 months

Total reviews

13

Average rating

5.0

5 / 5 Share

June 9, 2021

Adroll is very easy to implement and work with. Carson, our contact at Adroll, is always responsive and helpful with our questions. Their customer support team is knowledgeable and the turnaround on any service needs is typically as fast as you would hope for. We continue to be happy Adroll clients and will continue to use the service for some time.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

Best Support and waiting for the first-month results, looking forward to recommending if we get better results.

Using app

9 days

Total reviews

2

Average rating

5.0