All reviews

Rating Breakdown

  • 5
    75% (248 ratings)
  • 4
    7% (24 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (7 ratings)
  • 1
    13% (44 ratings)

Reviews with Text

  • 98% (326)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2021

Great service: Adroll helped us achieve >10 ROAS. Very quick to set up and get campaigns going: The automated HTML5 creatives that could have taken a long time/resources to create in house were ready in seconds. Same with tracking. It really removed all the trouble you normally go through setting up display ads campaigns. Amazing client service/support as well - our account manager Serena has been extremely helpful and proactive providing us all the information we need to drive business growth. Ideal for retailers with low display advertising/creative resources.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2021

We use Adroll for our Retargeting and Prospecting efforts and have seen great success with up to 13x ROAS. Our Account Manager, Amber, is always available to help us navigate the platform and advise on areas of optimization for the brand.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Works well. We use Adroll for remarketing. Account rep made it easy to set up. Would recommend for others to use.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2021

AdRoll is a great platform for retargeting, its consistent and is a great addition to our marketing stack. The support we get is outstanding, helpful and engaging. I would recommend anyone reading this to go for it!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2021

This app was super easy to install and integrate with Shopify. I just started so I will see how it is

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2021

Great app to get display ads running at a competitive price. Wes R. is a rep that brings experience and recommendations just like the bigger display ad agencies. Running a smaller budget, doesn't keep you from getting the best attention from Wes either. He is always brining new ideas to improve performance.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

We have had two amazing Account Managers, Randi & Wes, who have helped us with strategies, goals we want to accomplish, and support. The platform has been very easy to use with the help of our Account Managers. The shortage of our company staff to use all the tools of the platform would be the only negative. We are getting new leads, that we are wanting to accomplish, and our average order value has gone up.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

Very easy and smooth integration. Ewa has been really helpful in providing assistance during the process.

Using app

10 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

The integration with Shopify was super easy and there support team is excellent and I get them every time I need help.

Store

Shopky

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Set up was simple! Was able to use first day. Support is good if you need any assistance. Would highly recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Conversions, conversions, conversions Cant say enough great things about this app. It works! The team behind the app is amazing.

Store

DRO

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

We've been with AdRoll for around 3 years now and like to think them as an extended arm of the company. The app integration is seamless, account management is brilliant and they are always discussing ways to keep increasing our performance & really grow the accounts to the next level.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Adroll helps move product and complete the funnel. It's an absolutely crucial part of our business. They have a great support team that helps you with everything you need and we couldn't be more grateful to be working with them. The biggest problems I've had so far are their frequent automated requests to review the quality of their services. Hopefully this review will cause a change with that down the line. They usually listen quite well.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

We've been using Adroll for more than 5 years and I consider it an integral part of our marketing strategy. Their app integrates seamlessly in to the Shopify store we put online in 2018. Great app, great team, great support.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Excellent product and app! Been using adroll for a long time, and very shortly after installing and setting it up ( which was a breeze! ) we started to see ROAS of 10x - highly recommend. Adroll is a must and if you happen to work with Rishiraj P - feel extra lucky because he is fast, smart and thoroughly knows his stuff. Thanks Rishiraj P and Adroll! : )

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Carson Ward helped me to take my eCommerce marketing to the next level. We have been using Adroll for about 6 years with very good ROAS. Ask for Carson by far the most knowledgeable person I have worked with over the years at Adroll. Great platform with the tools that he will help you utilized effectively

Using app

About 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

The service is really what I attribute the 5 stars here too. I was able to interact with 4 AdRoll employees, and each individual made my experience so pleasant. Will set our brand up and I had regular check-in calls with him. He's so helpful and great to chat with. Really bummed that our calls have come to an end! I was also really impressed how well the design team put together our ads. I gave minimal input and they looked exactly how I wanted them too, if not better! I can't help but think the 1 stars are due to inexperienced marketers who are not familiar with ad platforms. Thanks AdRoll!

Using app

5 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 26, 2021

AdRoll is a great marketing app to integrate with Shopify! ( I have tried many! ) It was very easy to set up and use. Their customer service is excellent! A quick shout out to Gary who went above and beyond to help me with my target audience and had some very enlightening suggestions about the changes to make so that all my campaigns run to get the max out of my budget and get the best results!

Using app

30 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Excellent services and their customer service is great, I was having issues with their account at 1:46 am and they still have agents to help me to solve the issue! Definitely a five star for them!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 25, 2021

AdRoll is a great app to integrate with shopify. Super easy to set up and use. I had some difficulty running email campaigns but Gary at customer support was a huge help. Everythings been running smoothly ever since!

Using app

About 2 months

Total reviews

1

Average rating

5.0