AdScale AI Ads Meta/Google Ads
AI ads on Google Ads & Facebook ads for smarter...
Rating
4.8
feedback
351
chart
#4,200
All reviews
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June 26, 2025
We've been using AdScale for our 3D printed card stand business and have seen really positive results. The team has been fantastic - Nicole and Idan have given us great personal assistance and have been super responsive whenever we've had questions. AdScale's AI automation has made managing our ads much easier, and much more cost effective. The combination of good technology and knowledgeable support makes it easy to recommend to other businesses looking to improve their advertising. It's been a solid investment that's helped us scale our advertising efforts. We can definitely recommend using AdScale for your business as well.
June 25, 2025
I’ve had a great experience working with Adscale so far. Nicole has been incredibly helpful in guiding me through the ins and outs of Google Ads. She took the time to explain things clearly and made the entire process feel a lot more approachable and manageable. I really appreciate her patience and expertise. Thanks to her and the team at Adscale, I feel much more confident in how we’re setting up and optimizing our campaigns. I'm looking forward to continuing our work together and seeing the results grow!
June 26, 2025
Thank you guys for everything It was my bad :D Necole was great Thank youuu
Thank you for your feedback. We’d like to clarify an important point: We work with thousands of clients and apply the same procedures for everyone. AdScale does not and cannot take ownership of your domain. Only you, as the business owner, have the ability to verify domain ownership with Meta (Facebook). Meta provides the tools to verify your domain and shows which Business Manager currently holds it. When you granted us access, it was specifically to your Business Manager — not to your personal assets or any other business. Therefore, even if our system interacts with the domain (e.g., attempting verification), it would only be within your own Business Manager, under your full control. As you’ve seen, this is clearly not the case. It seems there may have been a misunderstanding around how Meta’s domain verification process works. We’re here to help explain it and guide you through, but this is not something we control. We completely understand your frustration, but leaving a 1-star review for something outside of our responsibility doesn't reflect the service we strive to provide. We're happy to assist further and clarify anything else you need. Best regards, The AdScale Team
June 19, 2025
Highly recommended! Idan provided incredibly humanized, step-by-step guidance on how to get started with running ads—making the whole process feel simple and accessible thanks to AdScale’s intuitive platform. For anyone tired of spending endless hours trying to figure out the complexities of Google and Facebook Ads, AdScale is truly a one-stop dashboard that makes it all manageable.
June 12, 2025
Nicole es la mejor ayudandome dandome ideas esta aplicación realemnte hace que tu tienda venda más, super recomendada empieza a dar resultados muy rápido
May 29, 2025
Been using Adscale for just about a week time, so far the support is great and available when I need help. Idan and Nicole are freindly and easy to work with. Can recommend!
May 18, 2025
AdScale AI is a great platform with smart solutions that have significantly increased our visibility. We’re impressed by the technology – and especially by the support, which is always fast, dedicated, and solution-oriented. Thank you!
May 12, 2025
Idan was very helpful getting my app setup and integrated. This is a very complicated process and it is nice to have experts available to guide you through the process. I love the app and look forward to rising revenues.
April 27, 2025
Positive experience 4months in working with Kseniya. Will leave an in depth review following our full term with them.
April 12, 2025
Nicole was amazing and very helpful from the beginning to the end of our trial period. We unfortunately had to make a business decision to pause implementing adscale full time for our company for now, but definitely will be re-visiting using this AI software later down the track. This tool would be gamechanger for any business that has no experience or a lot of experience in paid media buying. Makes running ads simple!
April 10, 2025
Highly recommend!! Nicole is fantastic too!! So helpful, real results. Cannot recommend any higher!
April 2, 2025
Our sales and ROAS have greatly improved with Adscale and its cheaper than other manual agencies we have used in the past, on top of the much better performance. Kseniya is great to work with and always on top of our account, would HIGHLY recommend making the switch over to them!
March 26, 2025
I HATE it when people write reviews before they have actually used an app. (Hello folks! It's totally not helpful when you do that!) So, after 6 weeks of using Adscale at this point, I can truly say that this app and the people behind it are incredible. The app itself works well and is already making me $, and I feel like I'm just getting started in terms of understanding all it can do and getting things optimized. Also, the customer service/support with Adscale has been exceptional. (And I don't hand out compliments like that unless they are earned.) When I first signed up for Adscale, I was contacted within a few hours with offers of help to get set up. I want to give a special shout out to Nicole, who has been incredibly knowledgeable, patient and helpful as she has answered all my questions and helped me get everything dialed in. I've had my store on Shopify for over 10 years now, and I have never before used an app that has actually done what it promised to do, was affordable, and had amazing support all in one place. I expect to have a long and wonderful relationship with Adscale. <3
March 23, 2025
AWESOME! ANNA GIVES THE BEST SERVICE
Using app
Almost 2 years
Total reviews
2
Average rating
5.0
March 23, 2025
Misleading Sales Promises, Poor Performance, and Overpriced Contract – Not Worth $3,000/month ------------------------------------------------------------------------ Total waste: 9000$ on 3 month subscription with no value, time and no clear strategy. We’ve been a client of AdScale for the past two months, and unfortunately, our experience has been extremely disappointing. Before signing, their sales team assured us—during calls on Zoom or Google Meet—that AdScale would significantly improve our ROAS and campaign performance using AI. They even showcased results from other companies as proof. Their website reinforces these claims, stating they can improve ROAS and other key performance metrics. He said that our cost per purchase in our brand was too high and that their app would help lower our customer acquisition cost. Then he showed examples and performance data from other clients, which we found to be unprofessional and unethical, as it involved sharing confidential store performance information without consent. However, the reality was far from what was promised. After signing a $3,000/month contract (which they call a "software + account manager" fee), we quickly discovered that no meaningful optimization was being done. The campaigns they ran were basic, and they didn’t even use the full “Website and Shop” setup in Meta ads—just “Website” only, which is a huge miss for an eCommerce brand. Our ad budget of $8-10k per month was essentially wasted, with no improvement in results compared to managing ads ourselves or hiring a freelancer for $500–$1,000/month. Don’t rely on what the sales team tells you—read the contract carefully. Or better yet, don’t sign anything at all unless you're 100% sure. What they promise and what they deliver are miles apart. When we raised concerns after the first month, we were told “it takes time” and that “resources have been allocated,” but those were just empty words. We waited another month, but nothing changed. In fact, our performance actually got worse—especially disappointing since this is our peak season compared to last year. There are no performance KPIs in the contract. So even if your CPA is terrible or your ads are underperforming, the contract remains active, and you’re still expected to pay $3,000/month while they say, “we have a plan, we’ll do better.” This creates a situation where you’re locked in, paying for poor service, with no accountability on their side. We initially accepted a three-month term with an early exit window. Now, after two full months of poor performance, we’ve requested to exit early and not pay for the third month—because it’s clear this service is not as advertised and not worth continuing. I wanted to rate 0 but there no 0 button. Bottom line: If you’re expecting real strategy, results-driven media buying, and campaign improvements, you won’t find it here. You're better off hiring a competent freelancer or internal media buyer. We feel misled and regret signing this contract.
We're sorry to hear that AdScale did not meet your expectations. While we always strive to deliver strong results and high-quality service, we understand that your experience fell short, and for that, we regret the dissatisfaction. We’d like to clarify a few important points for transparency: Campaign Performance: Your campaigns went live at the end of January and ran for approximately 1.5 months before your cancellation request. During this time, your ROAS showed gradual improvement—reaching up to your stated goal in the second month, which was comparable to your results during the same period last year. Optimization, especially using AI and platform learning phases (e.g., Meta and Google), typically requires time and 1.5 months is usually not enough to see the full potential of the system. Account Strategy: Our account managers—including product analysts and senior team members—were actively involved in your account, meeting regularly to analyze and adjust campaigns. While some recommended changes were not implemented due to concerns you raised on your end, we respected your preferences (even though we thought otherwise). Sales and Expectations: We do our best to present realistic expectations based on averages and prior results from similar stores. We never promise guaranteed ROAS, and any examples shown during onboarding are anonymized and used to illustrate possible outcomes. We're sorry if this was interpreted differently. Contract Terms: Your contract included a clearly stated three-month commitment, with an early exit clause we honored. This short-term structure is in line with many agencies and reflects the time and resources invested during the early stages of campaign setup and optimization. We respect your decision to move on and have confirmed the cancellation of your plan after the agreed-upon period. We're always looking to improve, and we take your feedback seriously as part of that process. Wishing you continued success with your store. —The AdScale Team
March 18, 2025
In the short time we have been utilizing AdScale's tools, we have begun to see forward motion in our visibility to consumers. Natalie Bondorowsky's support had been instrumental in our understanding who AdScale was, the services they provide, how to navigate their software, and offering her guidance and expertise to further support us to thrive through their platform. The app is easy to use and navigate which is allowing us to further explore our options towards organizing and maximizing our advertising potential!
Using app
7 days
Total reviews
1
Average rating
5.0
March 18, 2025
Brilliant software and outstanding customer service from Natalie Bondorowsky. I feel confident that she will continue providing excellent support going forward.