All reviews

Rating Breakdown

  • 5
    93% (330 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (16 ratings)

Reviews with Text

  • 99% (353)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 30, 2025

Great service so far. Customer service is very helpful in helping craft campaigns and we've seen some great returns on spend. So far Adscale has been a good addition to our marketing efforts.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2025

Sign up for a year as it's cheaper and enjoy great customer service! Idan and Nicole have been very helpful helping me to navigate budget and best practices. I have already seen an uptick in traffic to my site.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 28, 2025

Great app! Makes creating and managing ads very easy and straightforward. Idan is extremely helpful and walked me through the various functions of the app brilliantly. Highly recommend!

Store

STAIT

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2025

5 Star for Creating Beautiful App & services

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2025

Shoutout to Idan Rozenberg – AdScale Onboarding Legend Just wrapped up my onboarding with AdScale AI Ads, and honestly, I have to say — Idan Rozenberg made the entire experience a breeze. From the first call, he was super clear, patient, and genuinely helpful. It wasn’t just a generic walkthrough — he took the time to understand my setup, asked the right questions, and helped tailor everything around my actual goals for Meta and Google Ads. What I really appreciated was that he made complex stuff feel simple. No jargon overload, just straight-up practical guidance. You can tell he knows the platform inside out and actually cares that you succeed. Huge thanks, Idan — you turned what could’ve been a stressful process into something I actually enjoyed. If every onboarding felt like this, scaling ads would be 10x easier.

Using app

About 4 hours

Total reviews

8

Average rating

4.5

5 / 5 Share

July 6, 2025

Install, get results, lower your costs, and enjoy superb customer service alongside agency-level knowledge and support to grow your business. We have been totally impressed by AdScale and the kind, effective, and accurate advice from Nicole, who onboarded our small art gallery business seamlessly. Previously, our ROAS was around 250% working directly on Google, and we had no idea how Meta was performing. Now, with AdScale, we have reached a ROAS of 664% in just the last week. The ads and spend are automatically adjusted in real time, with Nicole adding an invaluable human touch to the process. If we could give 20 stars, we would. Thank you to AdScale and Nicole – we look forward to a long and successful partnership and to growing our online business to new heights.

Using app

27 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 1, 2025

I have been trying to get my advertising going myself for a while now and it was costing me more than I was making. Downloading AdScale might just be the best thing I have done in a while. Nicole has been nothing but helpful, engaged and really interested in my business and its marketing needs. I no longer feel alone in trying to get my business profitable. The personal attention and genuine interest have really touched me and I look forward to what comes next! Thank you Nicole and AdScale I really appreciate it.

Using app

About 1 month

Total reviews

5

Average rating

5.0

1 / 5 Share

June 30, 2025

Misleading Performance Guarantees, No Accountability, and Disregard for EU Protections We joined AdScale after two onboarding calls with Daniel, where we were promised results within 2–3 weeks and a minimum 4× ROAS. Instead, we spent over €2,800 through their platform and saw only one attributed sale — despite using a stable, previously successful ad account with the same products, website, and creatives. We reported technical issues early in the campaign and received no meaningful response. There was an 11-day gap in communication, even after escalation was promised by their senior team. To this day, those problems remain unresolved. When we requested a refund, AdScale acknowledged that the service did not meet expectations, but refused to accept any commercial responsibility. They repeatedly cited internal policy and the fact that ad spend was paid to Google/Meta — ignoring the role their system played in mismanaging those funds. What’s especially concerning is that while AdScale has an office in the Netherlands and clearly targets EU-based customers, they appear to disregard EU commercial law obligations. Instead, they rely on internal policy and the fact that their headquarters are in Israel as a way to sidestep accountability. This use of jurisdictional loopholes to avoid offering refunds or proper redress raises serious concerns. Many of the 5-star reviews on their platform appear to reflect early onboarding impressions, not long-term outcomes. In contrast, our experience aligns closely with several well-documented negative reviews — poor performance, lack of support, and refusal to take responsibility. We strongly advise caution. If your campaigns underperform or something goes wrong, you’ll be ignored, and AdScale will offer free platform credits rather than resolving the issue or acknowledging fault. That’s not acceptable for a business-facing tool handling serious ad budgets.

Using app

About 1 month

Total reviews

8

Average rating

4.5

Developer Reply

Hi, Thank you for taking the time to share your experience. We’re sorry to hear that your expectations were not met and appreciate the opportunity to clarify several important points: 1. Performance Expectations & ROAS Claims AdScale does not promise guaranteed results. During your onboarding, we shared the average ROAS seen by new clients in their first month (around 4×), clearly stating that results vary significantly based on factors such as: -Product-market fit and pricing -Website UX and conversion flow -Competitive landscape -Creative effectiveness -Traffic quality and campaign structure Your campaign ran for only 22 days — a time frame that is generally too short to evaluate performance or allow the platform's optimization algorithms to adapt fully. 2. Technical Issues & Attribution Gaps You raised concerns regarding reporting discrepancies. These were addressed by our support team, including guidance related to Shopify's updated checkout flow and the importance of placing tracking scripts in the customer events section to ensure accurate attribution. While certain purchases were not displayed in the AdScale dashboard due to script placement, we demonstrated that conversions occurred and were attributed to your campaigns directly within Google and Meta platforms. 3. Traffic & Optimization Despite the reporting gap in our dashboard, your ad spend did generate meaningful traffic. Our system uses real-time signals from multiple sources, including Meta conversions and upper-funnel actions like product views and add-to-carts, to drive continuous campaign optimization. 4. Refund Policy & Accountability We understand your disappointment. However, the ad spend was executed as directed and generated platform-verified results. As such, we did not find a basis for refunding media spend, particularly as the funds were paid directly to Google and Meta. Our internal policy aligns with standard industry practices in this regard. That said, we regret that your support experience did not meet expectations. Our team followed up and extended platform credits as a gesture of goodwill, and we remain available to resolve any outstanding concerns. 5. Jurisdiction and EU Customer Support AdScale serves EU-based clients with full respect for applicable commercial law. While our headquarters are in Israel, we operate globally and do not use jurisdiction as a means to avoid responsibility. We strive to be transparent, responsive, and fair in all cases. 6. Reviews and Long-Term Performance The majority of our 5-star reviews reflect the long-term experience of businesses who use AdScale for months and beyond. While early onboarding feedback is important, sustained results and continued support are at the core of our service. We hope this clarifies our position. We welcome any further discussion and genuinely wish your business success, whether with us or any future partner. Sincerely, The AdScale Team

5 / 5 Share

June 26, 2025

We've been using AdScale for our 3D printed card stand business and have seen really positive results. The team has been fantastic - Nicole and Idan have given us great personal assistance and have been super responsive whenever we've had questions. AdScale's AI automation has made managing our ads much easier, and much more cost effective. The combination of good technology and knowledgeable support makes it easy to recommend to other businesses looking to improve their advertising. It's been a solid investment that's helped us scale our advertising efforts. We can definitely recommend using AdScale for your business as well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

I’ve had a great experience working with Adscale so far. Nicole has been incredibly helpful in guiding me through the ins and outs of Google Ads. She took the time to explain things clearly and made the entire process feel a lot more approachable and manageable. I really appreciate her patience and expertise. Thanks to her and the team at Adscale, I feel much more confident in how we’re setting up and optimizing our campaigns. I'm looking forward to continuing our work together and seeing the results grow!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2025

Thank you guys for everything It was my bad :D Necole was great Thank youuu

Using app

About 4 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your feedback. We’d like to clarify an important point: We work with thousands of clients and apply the same procedures for everyone. AdScale does not and cannot take ownership of your domain. Only you, as the business owner, have the ability to verify domain ownership with Meta (Facebook). Meta provides the tools to verify your domain and shows which Business Manager currently holds it. When you granted us access, it was specifically to your Business Manager — not to your personal assets or any other business. Therefore, even if our system interacts with the domain (e.g., attempting verification), it would only be within your own Business Manager, under your full control. As you’ve seen, this is clearly not the case. It seems there may have been a misunderstanding around how Meta’s domain verification process works. We’re here to help explain it and guide you through, but this is not something we control. We completely understand your frustration, but leaving a 1-star review for something outside of our responsibility doesn't reflect the service we strive to provide. We're happy to assist further and clarify anything else you need. Best regards, The AdScale Team

5 / 5 Share

June 19, 2025

Highly recommended! Idan provided incredibly humanized, step-by-step guidance on how to get started with running ads—making the whole process feel simple and accessible thanks to AdScale’s intuitive platform. For anyone tired of spending endless hours trying to figure out the complexities of Google and Facebook Ads, AdScale is truly a one-stop dashboard that makes it all manageable.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Nicole es la mejor ayudandome dandome ideas esta aplicación realemnte hace que tu tienda venda más, super recomendada empieza a dar resultados muy rápido

Store

SILYMX

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

Been using Adscale for just about a week time, so far the support is great and available when I need help. Idan and Nicole are freindly and easy to work with. Can recommend!

Store

Demi

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2025

AdScale AI is a great platform with smart solutions that have significantly increased our visibility. We’re impressed by the technology – and especially by the support, which is always fast, dedicated, and solution-oriented. Thank you!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 12, 2025

Idan was very helpful getting my app setup and integrated. This is a very complicated process and it is nice to have experts available to guide you through the process. I love the app and look forward to rising revenues.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 27, 2025

Positive experience 4months in working with Kseniya. Will leave an in depth review following our full term with them.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2025

Nicole was amazing and very helpful from the beginning to the end of our trial period. We unfortunately had to make a business decision to pause implementing adscale full time for our company for now, but definitely will be re-visiting using this AI software later down the track. This tool would be gamechanger for any business that has no experience or a lot of experience in paid media buying. Makes running ads simple!

Using app

13 days

Total reviews

15

Average rating

4.9

5 / 5 Share

April 10, 2025

Highly recommend!! Nicole is fantastic too!! So helpful, real results. Cannot recommend any higher!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Our sales and ROAS have greatly improved with Adscale and its cheaper than other manual agencies we have used in the past, on top of the much better performance. Kseniya is great to work with and always on top of our account, would HIGHLY recommend making the switch over to them!

Using app

2 months

Total reviews

6

Average rating

5.0