Advanced Cash on Delivery
Control how buyers use COD on your store (India only)
Rating
2.0
feedback
130
chart
#6,045
All reviews
Rating Breakdown
Review RSS Feed
Dec. 3, 2022
We have been using this app for almost 2 years. Now it suddenly stopped working. Request Shopify to fix it asap.
Hey, there. Sorry to hear that our app has stopped working for you. It appears we were experiencing some issues at the time of your posting, and our developers have since resolved the issue as well. Nevertheless, if you run into any issues with our app, then please reach out to us via the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to further assist you through live chat, email, or callback. Thank you for your patience. -Elias, Shopify Support
Dec. 2, 2022
What happened to this app!! 2-Dec-2022 - all the COD orders are placed with wrong shipping rates. needs to cancel all the orders.
Thank you for taking the time and bringing this to our attention. While it looks like we did experience an issue that was causing the incorrect shipping method to be added during checkout, our developers have reported that this issue has been resolved. If you're still experiencing any issues with our app, then please don't hesitate to get in touch with us through the Shopify Help Center (https://bit.ly/2AWw5VA). From there, we can access your account and loop in our development team on any emerging issues. Thanks again. -Elias, Shopify Support
Dec. 2, 2022
COD limit check is not working. COD charges are also not updating in the total amount. Why do you guys keep screwing this app time and again.
Thanks so much for getting in touch and bringing this to our attention. It looks like we were experiencing some issues at the time of your posting. However, our developers have confirmed that the issue has been resolved. If you're still experiencing any issues with our app, then please reach out to us through the Shopify Help Center (https://bit.ly/2AWw5VA) and we'll be able to take a closer look from there. Cheers. -Elias, Shopify Support
Dec. 1, 2022
Suddenly stopped performing.. Don't install this one. This has stopped putting a cap on value for COD orders you take.
Hey, there. Thank you for reaching out and bringing this to our attention. It looks like we were experiencing some issues with our app at the time of this posting. However, our developers have confirmed that the issue has been resolved. If you experience any issues with our Advanced Cash on Delivery app, then please reach out to our us through the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to take a closer look. Cheers. -Elias, Shopify Support
Nov. 9, 2022
Basic features are missing. Mostly it’s of no use to any stores. There is no development and there is no new features addition too.
Hey, there. Thanks for taking the time to leave a review for Advanced Cash on Delivery. We appreciate the feedback you've provided us here. We're always looking for feedback to help us improve our products, so we welcome you to reach out to our Support Team (https://bit.ly/2AWw5VA) to share some specific feedback with them. The Live Team will also be able to assist you with any issues you're facing while using the application. -Imogen, Shopify Support
Nov. 3, 2022
I want to control cod and online payment based on the amount but this app shows both options COD Free and COD Price Please give me a solution to how can I solve this.
Thank you for getting in touch. It is not possible to control which payment options appear to customers based on the price of the customer's cart, although we may be able to assist you with getting the most of the Advanced Cash on Delivery app if you're having some issues. You can contact our support team through the Shopify Help Center to receive further support: https://bit.ly/2AWw5VA. -Victor
Oct. 26, 2022
Waste, simply waste of time app - No support from Shopify. Used to work well then stopped showing the COD payment option.
Hi there, TrendzSpott.in. Thank you for taking the time to leave us a review for Advanced Cash on Delivery. We're sorry to hear about your experience with the app. We recommend that you reach out to our Live Team using this link (https://bit.ly/2AWw5VA) so they can help you resolve this. With the option not appearing in your checkout, we absolutely want to help you get this sorted out. -Imogen, Shopify Support
Sept. 8, 2022
Not even 1 star recommend it. Unsolved bugs are there. Zero support from Shopify. Don't install it at all
I am sorry to hear that you've had a negative experienced while using the Advanced Cash on Delivery app but we appreciate you providing your feedback to us here. If you'd be interested in using the app in future and would like some assistance with the problems you've faced, please contact our support team for help: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Sept. 5, 2022
It used to work well. Now it is accepting orders more than the set amount in the settings causing unnecessary confusion for the customers and store owner. A lot of people complaining for a long time but zero action from Shopify.
Thank you for writing your review and I am sorry to hear that you've had this issue with the Advanced Cash on Delivery app. This is something we should be able to investigate in more detail for you, so I would encourage you to get in touch with our support team directly. You can reach them here: https://bit.ly/2AWw5VA. -Victor, Shopify Support
July 28, 2022
We use this app to handle our COD orders but this app is not working to restrict the COD orders as we do not accept cod orders for above 5k Max order value. And try to contact them but no support is available.
Thank you for writing your review and for sharing your feedback with us here. It should be possible to enable cash on delivery orders for orders within a specific price range, and disable the option if the order falls outside of this range. I'd recommend reaching out to our support team directly for further assistance on this: https://bit.ly/2AWw5VA. -Victor, Shopify Support
July 20, 2022
As other reviews have mentioned, this app is not reliable at all. Do not waste your valuable time in it.
Hi, there. Thanks for taking the time to leave a review for our app. We'd love to take some time to help you with these issues you're experiencing. Please, if you can, reach out to our Live Support Team (https://bit.ly/2AWw5VA) so they can help you address any ongoing issues. -Imogen, Shopify Support
June 27, 2022
I need option to limit Cash on delivery to set of products/variants similar to custom shipping rates. If there are multiple products in cart with COD and online payment. You could show both the payment or you can give a control in backend on what can be the default payment option. This is very important for businesses in India, as we had to cancel alot of orders everyday. It is impacting Shipping time, high returns and increasing operations cost hugely. Prioritize and bring these options asap. It makes no sense for small businesses and startups to invest in shopify plus plan starting at $2000/mo just for small script work during checkout.
Thank you for writing your review and for sharing your feedback with us here. I can see why not being able to control which products and variants are eligible for cash on delivery would be an issue, and can appreciate your frustration with this. I will be sure to pass your feedback onto our development team for their consideration. -Victor, Shopify Support
June 27, 2022
Razor Pay Secure - Payment Gateway Disappears when this add is installed and the value is below the given value
Hi there, Indus Valley. Thanks for taking the time leave a review for Advanced Cash on Delivery. We're sorry to hear about the issues you've been experiencing since downloading the app. The first issue you're seeing with RazorPay disappearing could be the result of having shipping rates set up within the COD app, but nothing in your Settings > Shipping and Delivery section of your admin. The rates set up in the App are only for shipping methods using the app. If you have customers that want to user RazorPay, you will need to have rates built in Settings > Shipping and Delivery for them to choose. I recommend double-checking your shipping settings to ensure you have rates set up there for your customers. For your issue related to the value of the orders, it's difficult for us to assist you without some additional context. I recommend that you reach out to our Live Support Team using this link (https://bit.ly/2AWw5VA) so you can make them aware of this issue, and they can investigate. They can also assist you with researching RazorPay vanishing if the above steps don't resolve that issue. Thanks again for your review! -Imogen, Shopify Support
June 14, 2022
We have been using this app without any issues since a long time. However, suddenly there have been few glitches on the app. It is showing COD Option on all orders irrespective of the price range settings done on our end. We have tried to reach out but did not get any revert. Please reach us at [email protected] and help us fix this issue.
Hi, there. Sorry to hear that you've been encountering this issue with the app! Please reach out to our team via our Help Center: https://bit.ly/2AWw5VA and our team will be glad to help troubleshoot this for you. Thank you! - Brie, Shopify Support
June 10, 2022
We are all now being charged transaction fees to use this app (1% in my case). Basically now we have to pay txn fees for COD?? This is clearly looting the entrepreneurs and will lead to us going away fromm shopify now. Why would we pay txn fees for COD?
Thank you for writing your review and for providing your feedback to us here. The Advanced Cash on Delivery app is treated as an alternative payment method on Shopify (https://bit.ly/3njaBav), and these payment methods are generally subject to third-party transaction fees when customers opt to pay using these methods. You do retain the option of disabling the app and using the regular Cash on Delivery option, which is a manual payment method. Manual payment methods are generally not subject to third-party transaction fees: https://bit.ly/3Ouy8RQ. We appreciate you sharing your feedback with us here, so thank you again for taking the time to write your review. -Victor, Shopify Support
June 6, 2022
Initially I had not added any postal codes for COD because I wanted COD option for PAN India but with this it was showing COD for International orders as well.Then I added INDIAN Postal codes CSV file but still its showing COD is activated for International orders.And no body is able to resolve this issue
I am sorry to hear that you've experienced this issue with the Advanced Cash on Delivery app, but thank you for notifying us of this here. This sounds like something we'd need to take a closer look at to help you troubleshoot, so I would recommend contacting our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Feb. 19, 2022
Not happy with this app. Bad customer service. The feature on checking pin code on the product page does not work
Hi there, A10 Shop. Thanks very much for taking the time to leave us a review. I'm so sorry to hear that the customer care you've received so far hasn't been up to standard. We work very hard to do right by all of the folks we help, and we'd love to make up for any shortcomings in your past experiences. For this specific issue, our Live Support Team would absolutely be best equipped to help you troubleshoot the issue and determine a resolution or fix. I highly recommend that you reach out to our Team using this support portal link, (https://bit.ly/3c5icUc), so you can connect with us and have an advisor assist you with getting the app working as needed. -Imogen, Shopify Support
Feb. 16, 2022
app is good for fixed COD shipping rate.. but handling fee option is required. needs to implement one more rule for additional COD Fee based on price of product. if customer order goods of 2000/- and i want shipping charges as 50/- but cash handling fee of 1% flat on goods value then it is not possible at present in this app.
Hey, there. Thank you for taking the time and sharing this feedback with us! We understand that you need to add a handling fee and to implement a rule for additional fees based on the price of products - we'd be happy to pass these suggestions along to our development team. Cheers! -Elias, Shopify Support
Feb. 5, 2022
Very good app. You just need to follow setup instructions and it works perfectly. Highly recommended for businesses who want to introduce COD in INDIA
Hey, there. Thanks so much for taking the time to leave a review! We're happy to hear that Advanced Cash on Delivery is doing exactly what you need it to do! If you ever have any questions for us about the app, please reach out and let us know. -Imogen, Shopify Support
Jan. 30, 2022
This app should add product wise COD and partial payment too. Like If I want X product should available for COD and Y product not then it can be easily done
Hi there, Store2Home. Thanks for leaving this feedback for us to consider. We're always looking at ways to improve our applications, and feedback likes your allows us to make that happen. I'll be sure to pass this review off to our Development Team, so they can look into adding this requested feature in the future. -Imogen, Shopify Support