All reviews

Rating Breakdown

  • 5
    87% (373 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (26 ratings)

Reviews with Text

  • 95% (407)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2019

Great app, with lots of functionality. Does the job at a 5star rating. AND on top of that, fantastic support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2019

Advanced Product Options (APO) really takes Shopify to the next level. Many products are best appreciated when purchased with others within the store. Data indicates that people are more inclined to select these add ons when easily accessible on a single page. APO handles these scenarios well with great options for customer visualization. Support is fantastic! It is like having another member of the team working with me to create the best possible user experience. Still within the trial period and this app has already paid for itself. This is not just a "sometime" app. This is mission critical for a successful business. Thank you. Thank you. Thank you, so much!

Using app

9 days

Total reviews

21

Average rating

4.0

5 / 5 Share

Dec. 4, 2019

Our issue was promptly resolved by MageWorx team! Angelika assisted us and corrected the issue caused by another app I installed (and uninstalled since way back when) called Bundlo: Products Bundle. Technical support is really important and I am glad that MageWorx is so reliable in assisting us when there are issues. Back to 5 stars! This is the old issue we faced that they promptly resolved: We had complaints from customers about wrong prices during checkout when they update the qty of optional items on the checkout page. This app causes erroneous prices and frustrated customers. Really bad for business.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback and we are apologize our app didn't work for you. I checked your support tickets and it seems we didn't receive any issues from you. I talked to our team regarding the problem mentioned in your review and it could be caused by a custom theme or a 3rd party app, because this functionality works correctly out of the box. Our team checked your store front-end and it seems the 3rd party Product bundle app, which is installed in your store, breaks our functionality. We can check this problem in your store and try to resolve it. Please let us know if you need our help we will be happy to assist you with this problem. Have a great day.

5 / 5 Share

Dec. 3, 2019

I used this app to make a single product that customers can add separate, pre-determined products too. It was imperative that we be able to limit the number of times they could add certain products and the developers were able to help make a custom code for this. Super helpful, super fast support, finally found the app that worked for this idea after literally dozens of attempts and weeks of research. 10/10

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

We use this app for all our additional product options. You can see the options in action at https://www.patioandpizza.com/products/pizzaioli-brick-wood-fired-pizza-oven. The app works great and the support is excellent. They always respond quickly to questions. The support team also goes above and beyond to assist in any new request or assistance needed. Would highly recommend!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Crazy fast replies and assistance as needed. Angelika has been top notch - had to get in here and write a review to share my experience. This app/configuration experience has shined in comparison to the others. Used this app to accommodate our complex variations for products as it was one of the few capable. Highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Amazing app and even better support! They go our of their way to help you. You won't find a better app out there.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

Very good app, with great support. A bit confusing, but with support they give, very happy with it.

Using app

10 days

Total reviews

18

Average rating

4.5

5 / 5 Share

Oct. 14, 2021

Their customer service is off the richter scale! I’ve used many apps and dealt with many wonderful developers / installs… but they blew them all out of the park! Immediate replies. Super fast installs and edits and everything I asked for was achieved. I’m one super happy customer and will certainly be spreading the word.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 20, 2023

Angelika and Dmitry were extremely helpful with the install and any changes i requested. The app works perfect for what we needed. Our products have extensive options and SKUs. This app lays it all out in a very simple easy good looking format. Takes some effort, but overall is a workable option for generating products with multiple SKUs.

Using app

About 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 23, 2019

Excellent app and world class support. You will not be disappointed. We looked all round for an app that would display our options. Not only was this the best display, the immediate and positive responses to our support requests were far better than any other that we looked at.

Using app

30 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

Awesome app - does exactly what it says on the tin. Not only that, but they offer the best support of any app I've used.

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

Absolutely love this app. It has great functionality and the support team is knowledgeable and responsive.

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 1, 2019

I'm not one to leave reviews but feel i have to ,Ive tried about every custom option app there is, wish i didn't discover this one till last just works prefect well recommended. Customer service team fast and reliable, just wish i discovered this app ages ago. Thanks MageWorx.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2019

Suppeerrbb support! so fast to respond to our emails, answering our questions even solving the issues right away, very very professional! Highly recommended Variant App.

Using app

3 months

Total reviews

3

Average rating

5.0

3 / 5 Share

April 9, 2020

The front end app is great, the back end of the app not so much but the support is excellent. However, I feel it is missing some fundamental things within the app. 1. being able to select all products in a search to assign a template to (rather than page by page) 2. being able to use the "sort" function on the menu bar to change the order of the products 3. being able to see which products don't have a template assigned to them 4. being able to see which templates are assigned to which products 5. being able to set up automatic rules for templates so you don't have to do it manually When you are dealing with a large inventory of products I feel that the app doesn't support you very well. I also feel that support doesn't particularly want suggestions and while a part of me understands that I would expect them to at least consider them for future improvements of the app. It is a very detailed app for creating multiple variants and being able to create parent and child variants. On the front end it looks very good and support was able to assist with CSS edits that were beyond my ability. It suits my needs on the front end very well but I feel the back end could be much easier to use.

Store

Scutes

Using app

About 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

July 30, 2019

This app fits our needs perfectly and their Customer Care Service is exceptional, our issue was resolved in a timely fashion.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2019

We've used this app to help us bypass the variation limits in Shopify. We recently had a need for a feature that wasn't present out of the box, and Vitali and the team were quick to help us and integrate the solution. Extremely pleased with their quick response, professionalism, and knowledge of Shopify and their app! Thanks guys!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2019

Best product options app out there, the support team are fantastic and have helped us with implementation and improving the way the app works on our website. The responses are really quick too, we usually get a response within the hour.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2019

So great to be able to customize our products! The support staff is great - efficient and professional

Using app

11 months

Total reviews

2

Average rating

5.0