All reviews

Rating Breakdown

  • 5
    86% (392 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (9 ratings)
  • 1
    6% (27 ratings)

Reviews with Text

  • 94% (428)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 17, 2019

Awesome app - does exactly what it says on the tin. Not only that, but they offer the best support of any app I've used.

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

Absolutely love this app. It has great functionality and the support team is knowledgeable and responsive.

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 1, 2019

I'm not one to leave reviews but feel i have to ,Ive tried about every custom option app there is, wish i didn't discover this one till last just works prefect well recommended. Customer service team fast and reliable, just wish i discovered this app ages ago. Thanks MageWorx.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2019

Suppeerrbb support! so fast to respond to our emails, answering our questions even solving the issues right away, very very professional! Highly recommended Variant App.

Using app

3 months

Total reviews

3

Average rating

5.0

3 / 5 Share

April 9, 2020

The front end app is great, the back end of the app not so much but the support is excellent. However, I feel it is missing some fundamental things within the app. 1. being able to select all products in a search to assign a template to (rather than page by page) 2. being able to use the "sort" function on the menu bar to change the order of the products 3. being able to see which products don't have a template assigned to them 4. being able to see which templates are assigned to which products 5. being able to set up automatic rules for templates so you don't have to do it manually When you are dealing with a large inventory of products I feel that the app doesn't support you very well. I also feel that support doesn't particularly want suggestions and while a part of me understands that I would expect them to at least consider them for future improvements of the app. It is a very detailed app for creating multiple variants and being able to create parent and child variants. On the front end it looks very good and support was able to assist with CSS edits that were beyond my ability. It suits my needs on the front end very well but I feel the back end could be much easier to use.

Store

Scutes

Using app

About 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

July 30, 2019

This app fits our needs perfectly and their Customer Care Service is exceptional, our issue was resolved in a timely fashion.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2019

We've used this app to help us bypass the variation limits in Shopify. We recently had a need for a feature that wasn't present out of the box, and Vitali and the team were quick to help us and integrate the solution. Extremely pleased with their quick response, professionalism, and knowledge of Shopify and their app! Thanks guys!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2019

Best product options app out there, the support team are fantastic and have helped us with implementation and improving the way the app works on our website. The responses are really quick too, we usually get a response within the hour.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2019

So great to be able to customize our products! The support staff is great - efficient and professional

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2019

Awesome team! Great App. They helped us a lot. Thank you for all the help. Everything is perfect! Keep up the good work.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2020

EDIT* Just want to add that it's been quite awhile now that I've been using this app. Even today I needed their assistance with something and they treated me as well today as they did from day one. Love this team and app so much! Money extremely well spent. Nothing but amazing things to say about this app and it's creator's and customer service. I've been using for almost 1 year now and it has been nearly flawless. I had a few bumps in the road in the beginning which were quickly corrected by their team (our issues not theirs) and anytime I reached out with questions or requests they were on it. Like others I had tried other Options type apps, but none could do everything I wanted and made my store slower and clunky. Advanced Product Options runs amazingly well, doesn't slow my store and gives you everything you could ever want/need for customizations. Really happy customer here!

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 28, 2019

This app is the only one that offer a solution to the product option we wanted to provide on our website, which was very specific (surprised it had this functionality!). Support has been great and very responsive. Only reason given 4 stars is the product option take 1-2 seconds to buffer onto the product page. If it was instant, I would have given 5 stars.

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 20, 2019

We had quite a complicated set up on site, it took a while to get there but I have to say the Customer Service has been amazing, Angelika was very patient with me and understood everything that I wanted. The app is very flexible, I highly recommend especially as you will be in good hands should you need to ask questions or have it set up. Jess ( Abbott Lyon) See it in action: https://www.abbottlyon.com/collections/summer-collection/products/personalise-crossbody-bag-snow-white-rose-gold?variant=14155818041410

Using app

13 days

Total reviews

13

Average rating

4.9

5 / 5 Share

April 22, 2019

Price / performance TOP 10 stars. The support is awesome. Response time & quality are TOP. I have to confess the app has cost me a lot of time that I completely understood that I have set everything right ... but also here, the support has supported me very great. You can see the result under www.klimafreak.at.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your app experience! We've taken your thoughts to heart and we're planning on making some onboarding changes based on your recommendations in the next version of the app.

5 / 5 Share

April 8, 2019

Amazing app but even MORE amazing support. Mageworx is extremely responsive and they've have gone out of their way to answer questions and assist us with some of our specific integration needs. We highly recommend them!

Store

Collins

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for leaving us such a wonderful review. We are glad to receive your compliments and appreciation. Currently, we are working on the new version of the app, which is intended to deliver even better user experience.

5 / 5 Share

March 26, 2019

I have a pretty complex custom product offering, and the requirements are extensive. I started with 5 custom apps to evaluate the best fit application. I quickly ruled out 3 because the product didn't do what it said it would do. APO (Advanced Product Options) made the cut for 2 reasons: 1. Their product description matches their capabilities 2. Their support staff was extremely helpful and timely (not my experience with other custom apps) I was completely happy with this product and could absolutely use it for my business needs. The only exception is the lack of import abilities. When Mageworx can deliver this capability, this will be the best app on here for managing custom options which is why I gave it a 5-star rating. For smaller custom products, this works just fine though and I'd recommend them as well for their excellent support. Thanks for your assistance in the evaluation process!!

Using app

8 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review! We are happy to meet your expectations and benefit your business. Also, we’ve taken to heart your thought on import feature. We are already working on some great updates including the import functionality for the next version.

5 / 5 Share

March 11, 2019

Its a little more expensive than the other Product Options Apps, but its the only one that allowed me to do all the things I wanted. It works really well and smooth and provides a great seamless user experience for the end user.

Using app

4 days

Total reviews

2

Average rating

5.0

2 / 5 Share

March 7, 2019

I like the look and facility but we have seen a bug that affects our ability to see details in orders and possible mis-calculations ... we have spend much time during several calls where for most of last year, Shopify personal are wonderful, the issue is identified but when handed to MagWorx is never corrected to date... I have received an offer from Shopify to modify the app so it work with a third party Advanced Product Options -- I agree for the mod to be done -- next we will see how the results are:)

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback! Our team has investigated the issue you are describing. Unfortunately it is caused by third-party pre-order app installed in your store. We offered to customize our app for you free of a charge to make it compatible with the app you are using for pre-order. Please, let us know if it will work for you.

5 / 5 Share

Feb. 6, 2019

Perfect tool if you have more than 100 variants per product, with a multitude of options. Very great support with answers faster than speed. I recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 30, 2019

I have found the support excellent. The app does most things I require and is as good as anything available on Shopify in my opinion. I believe there are new features in the pipeline. If they are implemented I would give this app 5 stars.

Using app

15 days

Total reviews

1

Average rating

4.0