All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
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5 / 5 Share

Jan. 30, 2020

This app has been great...lots of flexibility to fit our needs and the support has always been fantastic. Glad we found it!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

This app is essential for my store, I spend a lot of time to find an app that works so good. At least I would say Thank you for support that I had receive from Vitali, we have fixed my issue very quickly. :) Svetlana

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

We are still in the free trial of this app but I can already vouch for its abilities and the customer service backing the app. We have searched through hundreds of apps to provide our store with the product options we need and this is the only one that will do what we require. The customer service is phenomenal, knowledgeable and friendly. Thanks!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

Great app and most of all WONDERFUL support. Quick and efficient help right when needed. Would really recommend to anyone!

Store

Bocane

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2020

Brilliant app so far. Before choosing Advanced Product Options I first went to Bold Product Options after seeing all the reviews and customers using it. I don't usually badmouth other app providers but they were a terrible choice and I don't understand how they have so many customers when the service (for me anyway) was all over the place. One email request was responded to by about 5 different people, each asking 'How can I help?' when the first person already resolved the issue. This became confusing, cluttered up my email folder and just seemed very unprofessional. Then there was the issue of intuitive functionality of the app itself. The app dashboard was confusing to navigate and the 'help' pages felt like I was reading an upsell WSL. A key element that was missing from the app was the option to change your product image to match the option you select on the product page. When I contacted support about this they referred me to a requests page where they would charge $1000 to put in a few lines of code for this option. They also had a cheaper option, where the request could be outsourced to a company called Storetasker so I went straight to them. They tried to charge me over $150.00 to put in these few lines of code which should have already been in the app. I just said f*ck that noise and went to Advanced Product Options, and I'm glad I did. Their customer support is fantastic! Anjelika was very helpful and responsive to my requests and any issue I had was dealt with, fast. I wanted to add some custom code into my product options and they implemented it without hesitation. Dmitry was the coder I believe and he was extremely helpful when implementing my request. Everything I asked for he had no problem solving. I look forward to their update coming in March and will continue using their app in the future. Excellent app.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

These guys are awesome. The functionality the app provides is excellent and allows you to add loads of variants and customisation options. You need to understand how it works to get the best out of it however the support team are excellent. They do the install for you and are very responsive to any support calls raised. Angelika provides first class support that is responsive and understanding about the importance of the app to my business. The developers are excellent and have provided me with many minor customisations to give me exactly what I needed. These were done quickly and without issue or downtime. I moved to this app from another app which just wasn't cutting in terms of speed or functionality. This app is super fast and has the widest selection of customisations on the market. If you need product options and variants, this is the app you're looking for!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

2 / 5 Share

Jan. 17, 2020

I run a POD store for photography, and to really get every size and every material right I need to display over 120 options that are dependend on each other. Poster Prints only in this size, acrylic glas only in this frame and only in that size etc. This app is great for displaying that and the team did good work implementing it in my theme for free. Some key features, that were already provided in the original shopify variants are really missing, and thats why i can only give two stars. I need the functionality of spreadsheets (*.csv) to import and edit my products and variants, and even worse: there is no possibility to write down the cost of goods sold to every combination. An option to download and backup the settings in this app would be great, too.

Using app

7 days

Total reviews

5

Average rating

3.2

Developer Reply

Hello, Thank you for sharing your feedback. Your review is important to us. Our team is working on a new version for this app. It will have all mentioned features and many more. This new version will have a new approach to setting up complex combinations with ease. The new version will be globally released this spring and it will have absolutely amazing and super easy-to-use interface with powerful functionality. If you are interested in more details about this upcoming update, feel free to drop us a line and our team will be happy to provide more info. Have a wonderful day.

5 / 5 Share

Jan. 16, 2020

I trialed every other Product Options app available, so I can confidently say that this is the best app out there. The functionality is amazing and suitable for simple or extremely complex pricing structures. In addition to this, the customer service is ridiculously amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Has a ton of great features and options. I use the Debut theme and it integrated perfectly. Their customer support is excellent and VERY fast. They helped me every step of the way.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2019

Great app, with lots of functionality. Does the job at a 5star rating. AND on top of that, fantastic support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2019

Advanced Product Options (APO) really takes Shopify to the next level. Many products are best appreciated when purchased with others within the store. Data indicates that people are more inclined to select these add ons when easily accessible on a single page. APO handles these scenarios well with great options for customer visualization. Support is fantastic! It is like having another member of the team working with me to create the best possible user experience. Still within the trial period and this app has already paid for itself. This is not just a "sometime" app. This is mission critical for a successful business. Thank you. Thank you. Thank you, so much!

Using app

7 months

Total reviews

21

Average rating

4.0

5 / 5 Share

Dec. 4, 2019

Our issue was promptly resolved by MageWorx team! Angelika assisted us and corrected the issue caused by another app I installed (and uninstalled since way back when) called Bundlo: Products Bundle. Technical support is really important and I am glad that MageWorx is so reliable in assisting us when there are issues. Back to 5 stars! This is the old issue we faced that they promptly resolved: We had complaints from customers about wrong prices during checkout when they update the qty of optional items on the checkout page. This app causes erroneous prices and frustrated customers. Really bad for business.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback and we are apologize our app didn't work for you. I checked your support tickets and it seems we didn't receive any issues from you. I talked to our team regarding the problem mentioned in your review and it could be caused by a custom theme or a 3rd party app, because this functionality works correctly out of the box. Our team checked your store front-end and it seems the 3rd party Product bundle app, which is installed in your store, breaks our functionality. We can check this problem in your store and try to resolve it. Please let us know if you need our help we will be happy to assist you with this problem. Have a great day.

5 / 5 Share

Dec. 3, 2019

I used this app to make a single product that customers can add separate, pre-determined products too. It was imperative that we be able to limit the number of times they could add certain products and the developers were able to help make a custom code for this. Super helpful, super fast support, finally found the app that worked for this idea after literally dozens of attempts and weeks of research. 10/10

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

We use this app for all our additional product options. You can see the options in action at https://www.patioandpizza.com/products/pizzaioli-brick-wood-fired-pizza-oven. The app works great and the support is excellent. They always respond quickly to questions. The support team also goes above and beyond to assist in any new request or assistance needed. Would highly recommend!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Really amazing app. I've tried so many apps and this one is the only one that allows me to control inventory per option. Despite it being the weekend the app support team has been great and super quick with installing the app and solving some issues

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Crazy fast replies and assistance as needed. Angelika has been top notch - had to get in here and write a review to share my experience. This app/configuration experience has shined in comparison to the others. Used this app to accommodate our complex variations for products as it was one of the few capable. Highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

This app and the customer service for this app is literally the best out there. I am totally blown away by them in a good way! I went through literally a dozen product option apps and none of them could do what I needed. They would have 90% of the things I needed, but the remaining 10% was really important. I searched and tried and searched and tried. I spent days and days and days looking for an app that would work. This was literally my last straw before I was going to pay someone to help me. Then, I found this app. It DOES EVERYTHING and the one very tiny thing that I could have worked around, they updated for me for free. This app is the best!! And, their team works with you quickly and happily and helpfully. Couldn't be happier. And, I am a very frustrated consumer of web/html products (so my happiness means a lot). I'd give them more stars if I could. AWESOME! UPDATE: IT has been about 5 months since I wrote the above and I am continually blown away by the amount of support I receive every time I have a question or an issue. The app development team is simply the VERY BEST out there. There has never been a problem they couldn't solve. I highly recommend this app for order bumps and any time of customization options you need to offer. I would not be able to offer my products on Shopify without this app. UPDATE: LOVE this app! Love the customer service. I feel like a needy customer because my products are all based on customization and their app does all of the heavy lifting for me. I ask a lot of questions and they are always willing to help. Awesome!

Using app

Over 2 years

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 14, 2019

Amazing app and even better support! They go our of their way to help you. You won't find a better app out there.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

A Really good working app. At first we had some troubleshooting with the setup, since its not 100% easy to understand. But it works very well and the support was always very helpfull!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

Very good app and very good support. I looked at at least 15 different apps to try and get the functionality I wanted and this was the only one that could do everything I need plus it is well laid out and organized and makes setup and use in the backend very easy to use. Also, they were very helpful with my numerous customer support emails despite a few of them being dumb questions in retrospect. Definitely some room for improvements, but overall a great app. Would use again on other projects.

Using app

About 3 years

Total reviews

1

Average rating

5.0