All reviews

Rating Breakdown

  • 5
    87% (374 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (26 ratings)

Reviews with Text

  • 95% (409)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2018

The guys at Mageworx installed the app for us without hassle. Once they installed it we set up the custom feature for our products in literally about 2 minutes. No tutorials needed, it was so easy to use. Highly recommended app and great service by Mageworkx Andrew Leong thomasandgeorge.com

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2018

This app has been perfect for our shop. We have been able to alter it to meet our needs exactly, and the support has been incredible! They were quick and accurate.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2018

super impressed with this app. not only does it do what it's supposed to do...but the support is incredible. they are helpful and kind and work until it's right. very very happy customer!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2018

I love this APP!! And their team is SO fast to help! I'm using this app on 2 different accounts and I love it! They helped me to copy all my templates from my first account to the second one, it saved me sooo much time! And their level of personnalisation is exactly what I need! I can't find it anywhere else! Thanks you so much, MageWorx, for developing this App!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 21, 2018

One of the worst app and worst support. Always some issues which affect sales directly.

Using app

5 months

Total reviews

6

Average rating

1.7

5 / 5 Share

March 5, 2018

App works well, very flexible with lots of options. Support was quick and efficient too - good value solution!

Using app

7 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 21, 2018

While the app seems to work OK - their install was one disaster after another. Incomplete install, multiple reminders to fix, broken cart, broken product pages and our cart and products are still broken. Have gone elsewhere for a fix and complete install

Using app

12 days

Total reviews

25

Average rating

3.9

5 / 5 Share

Feb. 16, 2018

App works well, and fantastic customer service. Very happy so far.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

I've only recently installed the app, but so far the support team have been great, quick to respond and to make the install and then the cosmetic changes that I needed. So far they've exceeded my expectations.

Store

Ecophon

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2018

Support has been very good so far! It works fine and is easy to use.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

THIS IS NOT A START UP APP COMPANY. THESE GUYS ARE THE REAL DEAL. a stable company in the business of developing apps with serious support for their customers and a track record to prove it.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2018

This is the app that has given the best set of tools to personalize the options for the items one is selling, the support crew is very efficient and have helped us through all the process in the best of ways; great app and great team!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2017

The only product I've found, that offers pricing, per option, BASED ON PREVIOUS OPTIONS THE SHOPPER SELECTS ! That's exactly what I needed!

Using app

4 days

Total reviews

13

Average rating

3.5

5 / 5 Share

Nov. 20, 2017

This is the perfect solution for adding custom product options! Of course I wanted to try the free trial first to make sure it suited my needs. Though, I have a very customized site and couldn't get it to work quite right. So the team at mageworx.com installed it for free and even helped me with a few alterations. I HIGHLY recommend them! By far the best experience I've ever had (over lots of years) working with a Shopify app developer!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Although we're not currently using the app, we do want to thank the Mageworx support team for their willingness to answer our questions quickly and to address our special requests promptly. We appreciate their responsiveness and the excellent support we received.

Using app

5 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Oct. 27, 2017

Great Great Experience with the app and support. Highly skilled team that backs this wonderful app. It has been a lifesaver for unique requirements of our store. I can not thank them enough for almost instantaneous support I got on some customizations and support whenever we needed it. We will surely consider all other apps made by the mageworx team as we can rely on their support 100% Thanks, Tej personalthrows.com

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2017

We use Advanced Product Options to offer our customers the ability to customise our watch range. The flow is 'choose dial', 'choose case' then 'choose strap' with each stage able to add a cost. You can also set a colour or image swatch in the selector but have it bring up a different full size image when selected. It does everything we need without a £££ app design bill and the support has also been great. You can see it in action here - https://www.kartel.co.uk/products/customise-your-kartel

Using app

3 months

Total reviews

10

Average rating

4.9

5 / 5 Share

June 23, 2017

Fantastic App and the only app that has allowed be to offer the types and amount of options that I need to my customers. The team has been wonderful in helping me ensure that the app fits in seamlessly with my website and I've received glowing feedback from my customers. Would definitely recommend the app and look forward to using it for many years to come. Thanks so much team!

Store

Tdesign

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2017

Great plugin, great support also: My theme is a little bit different from the standard ones and MageWorx's support helped me A LOT to set all up. Highly recommended.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2017

We used another unlimited options app for about six months, and it worked fairly well most of the time, and had most (but not all) of the same features as this one. But the previous app was unstable and the developer stopped supporting it, although it still worked on our site after abandonment. During the period of non-support, I looked at other "product options" apps, and just couldn't find one that offered everything our old app offered, so I just stuck with the old one. But then the old app stopped working completely last week!! So I went into panic mode and started looking for a replacement. Fortunately I found this app and saw that it had all the features I wanted. But my store couldn't take orders at all, so I needed to get it installed FAST! I started working through the installation instructions and although they seemed pretty straightforward, there were a few differences between Mageworx's instructions and our theme's file structure/names/content. So I contacted Mageworx support, and fortunately they were available to install it almost immediately. Then I spent the better part of the day setting up all our options in the new app. Boy am I glad the old app stopped working and forced me to make a change!! This app has great features, is more intuitive and easier to set up than the old one, and has worked flawlessly since installation. And we had a couple of minor formatting issues with our theme that Mageworx fixed within a matter of hours. And they even tweaked the app specifically for our site to get the behavior we wanted (especially on mobile). Couldn't be happier with the app AND the developer's support! Very highly recommended!!

Using app

5 days

Total reviews

4

Average rating

4.5