All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
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5 / 5 Share

Aug. 9, 2019

This app is amazing. The support was kind and caring about all of the customizations we needed for our store. They worked very hard to get us exactly the look we wanted. So far this has been one of the best Shopify app experiences that we have had and it has really allowed us to increase our conversions going forward. I would recommend this app to anyone looking for this solution. Thank you Angelika and everyone at Mageworx for helping us!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

This app fits our needs perfectly and their Customer Care Service is exceptional, our issue was resolved in a timely fashion.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2019

Best App for customization. Great design and lots of option availabile. Customer support helped me installing and worked well and fast. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2019

We've used this app to help us bypass the variation limits in Shopify. We recently had a need for a feature that wasn't present out of the box, and Vitali and the team were quick to help us and integrate the solution. Extremely pleased with their quick response, professionalism, and knowledge of Shopify and their app! Thanks guys!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2019

Best product options app out there, the support team are fantastic and have helped us with implementation and improving the way the app works on our website. The responses are really quick too, we usually get a response within the hour.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 13, 2019

I guess it is the best app, but the perfomance on mobile was awful atleast for our android users, The app had everything I need I would rather keep using it but I do need my android users to be happy at maximium, Hope they can solve it and I'll come back with their app.

Using app

30 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 11, 2019

So great to be able to customize our products! The support staff is great - efficient and professional

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2019

Awesome team! Great App. They helped us a lot. Thank you for all the help. Everything is perfect! Keep up the good work.

Using app

About 5 years

Total reviews

3

Average rating

5.0

2 / 5 Share

July 8, 2019

This app doesn't work with Ajax carts which is used by many of the better theme designers. Also, even though they said to was going to work support could not get it a usable state to publish. We had a long list of issues the app was creating and support wasn't there to fix, even though they said they fixed them. We were super hopeful this would be superior to similar apps. I have a feeling this is best for basic theme designs. We use Out Of The Sandbox - Turbo, which is hugely popular for many reasons and this app doesn't work with it unless you take away/turn off some of the design aspects and functions of the theme, which is counterproductive for having bought the theme for those specific funcitons. This app might be great for some, but keep in mind it not for everyone.

Using app

14 days

Total reviews

12

Average rating

3.1

5 / 5 Share

March 31, 2020

EDIT* Just want to add that it's been quite awhile now that I've been using this app. Even today I needed their assistance with something and they treated me as well today as they did from day one. Love this team and app so much! Money extremely well spent. Nothing but amazing things to say about this app and it's creator's and customer service. I've been using for almost 1 year now and it has been nearly flawless. I had a few bumps in the road in the beginning which were quickly corrected by their team (our issues not theirs) and anytime I reached out with questions or requests they were on it. Like others I had tried other Options type apps, but none could do everything I wanted and made my store slower and clunky. Advanced Product Options runs amazingly well, doesn't slow my store and gives you everything you could ever want/need for customizations. Really happy customer here!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

June 28, 2019

This app is the only one that offer a solution to the product option we wanted to provide on our website, which was very specific (surprised it had this functionality!). Support has been great and very responsive. Only reason given 4 stars is the product option take 1-2 seconds to buffer onto the product page. If it was instant, I would have given 5 stars.

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 20, 2019

We had quite a complicated set up on site, it took a while to get there but I have to say the Customer Service has been amazing, Angelika was very patient with me and understood everything that I wanted. The app is very flexible, I highly recommend especially as you will be in good hands should you need to ask questions or have it set up. Jess ( Abbott Lyon) See it in action: https://www.abbottlyon.com/collections/summer-collection/products/personalise-crossbody-bag-snow-white-rose-gold?variant=14155818041410

Using app

7 months

Total reviews

12

Average rating

4.9

4 / 5 Share

May 31, 2019

I used this app to help me reconfigure the layout of my products. The customer service is amazing! The only thing I wish they had is a step by step tutorial for the different variations in which the app is able to be utilised. I couldn't figure it out from the manual instruction alone, so I hired a tech to do it for me.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words! We are happy to receive your positive feedback. Currently, we are working on the next version of the app with a completely new introduction tutorial. Hope to meet your expectations soon.

4 / 5 Share

May 22, 2019

I really like your app! It's my #2 choice for product options, but only because I have very complex product options. I tried literally every product option app that allows price changes per option. For 95% of store owners, this app will work well. The good: 1. Very helpful customer service for any time I had an issue. You always resolved my questions and responded quickly. 2. The app allows for very complex options, particularly options dependent on other options and ones that all require different pricing. Better than almost all of the other option apps in the Shopify marketplace. 3. Fairly easy to set up the options although it took me a few tries to get it right. Nice being able to add image swatches, etc. to make the options not look so boring. The not-as-good: 1. Sales/discounts. In order to make sales/discounts work, I had to create "hidden" collections that contained the cloned items that are automatically created by the app or else the sale would only discount the original item price, not the options. Takes more effort and has the potential for me to miss something (a product) and not end up with the sale/coupon working. Also it's more cluttered having to have extra categories in the back end. It DID work though in the end, so it was good, but still a workaround which is never ideal. 2. Not as flexible on the display options as the app I'm now using. Trying to make image swatches for one option larger and other options smaller was nearly impossible due to the particular css used. The new app has css built in to each item option as I add it so I can easily change image sizes, etc. This is not a feature everyone might use, but it really made a big difference to me and how my items look with the options. Bottom line...an excellent app that will work for 95% of store owners!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us such a detailed review. The main goal of our team is to deliver a great experience for our customers. Now we are currently working on a new version of the app to meet high standards and expectations like yours. Thank you for being our customer!

5 / 5 Share

April 30, 2019

Fantastic help and support. Always go that extra mile. And the fact that they can migrate across a detailed app set up from one store to another has saved so much time! The custom options work great for our needs, thanks team!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We are happy to hear you like our app and service. Customer satisfaction is the top priority for our company. Reach out to us for solving any issues.

5 / 5 Share

April 22, 2019

Price / performance TOP 10 stars. The support is awesome. Response time & quality are TOP. I have to confess the app has cost me a lot of time that I completely understood that I have set everything right ... but also here, the support has supported me very great. You can see the result under www.klimafreak.at.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your app experience! We've taken your thoughts to heart and we're planning on making some onboarding changes based on your recommendations in the next version of the app.

5 / 5 Share

April 11, 2019

This app was installed so quickly and was working within 24 hours. Had tried a few but this was the best and the easiest to use

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a beautiful review! We appreciate your trust and will strive to continue delivering a great experience with our app!

5 / 5 Share

April 8, 2019

Amazing app but even MORE amazing support. Mageworx is extremely responsive and they've have gone out of their way to answer questions and assist us with some of our specific integration needs. We highly recommend them!

Store

Collins

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us such a wonderful review. We are glad to receive your compliments and appreciation. Currently, we are working on the new version of the app, which is intended to deliver even better user experience.

4 / 5 Share

April 7, 2019

Love the app, it's the best in the market place. They need to optimize their app however, product correlations and option set duplications are a bit limited and clunky. I've sent in a request about this, hopefully they work on it. Still the best around.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us a review! We are also working on the new app version with the enhanced user experience. Feel free to get back to us if you have any suggestions.

5 / 5 Share

March 26, 2019

I have a pretty complex custom product offering, and the requirements are extensive. I started with 5 custom apps to evaluate the best fit application. I quickly ruled out 3 because the product didn't do what it said it would do. APO (Advanced Product Options) made the cut for 2 reasons: 1. Their product description matches their capabilities 2. Their support staff was extremely helpful and timely (not my experience with other custom apps) I was completely happy with this product and could absolutely use it for my business needs. The only exception is the lack of import abilities. When Mageworx can deliver this capability, this will be the best app on here for managing custom options which is why I gave it a 5-star rating. For smaller custom products, this works just fine though and I'd recommend them as well for their excellent support. Thanks for your assistance in the evaluation process!!

Using app

8 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review! We are happy to meet your expectations and benefit your business. Also, we’ve taken to heart your thought on import feature. We are already working on some great updates including the import functionality for the next version.