APO Product Options, Variants
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Very good app, tons of options, would reccomend!
Thank you so much for your feedback! We're glad to hear you're enjoying the app and all the product options it offers. If you ever need assistance, our team is always here to help!
Service is exponential! Any problem was solved within 24 hours time.
Thank you so much for the amazing feedback! 🌟 We’re really happy to hear our support has been fast and helpful for you. If you ever need anything else or have new ideas for the app, we’re always here to help!
Has been the best money spent! The team, shoutout to Maggie & Polina, for doing what I though impossible. My website has been converting more sales since adding APO Product Options. Thank you all so much, keep up the amazing work!
Thank you so much for this amazing review! 💛 We’re really happy to hear that APO Product Options has been the best money spent and that you’re seeing more conversions since installing it - that’s exactly what we aim for. If you ever need help, we’re always here for you.
DO NOT USE THIS APP Critical bugs that cost me thousands in lost sales: Major Issues: "Default Title #MWS Options XX" bug at checkout Customers see confusing variant names like "Default Title #MWS Options 33" instead of their actual selections. This looks unprofessional and causes massive cart abandonment. Creates duplicate products with every order The app automatically generates duplicate products in your catalog that you have to manually delete daily. This clutters your store and creates inventory chaos. Even when you switch duplication off in the settings, it will stll duplicate in Shopify products when a customer adds this product into the cart. Support refuses to fix known bugs When I reported these issues, support acknowledged they exist but refused to fix them. 92% checkout abandonment rate My checkout conversion dropped to 6% because customers don't trust the confusing "Default Title" names at checkout. Conditional logic doesn't work properly The app claims to support conditional logic, but it's extremely limited and buggy. Poor value for money Paying €14.99/month for an app that actively hurts your conversion rate is unacceptable. My experience: I lost a lot off money each month in sales due to APO's bugs. After switching to another app, my checkout immediately looked professional again, no more duplicate products, and no more "Default Title" confusion. Final verdict: Save yourself the headache and money. Don't install this app. The developers know about these critical bugs but won't fix them. There are much better alternatives available. Would I recommend this app? Absolutely not!!!
Hi there! I’m really sorry to read about your experience and even more sorry that it reached this level. 🙏 I’m Vitali, the co-founder of Mageworx, and I personally reviewed your support tickets after seeing your review. What happened is entirely on us. The issues you faced come from our older mode, which behaved that way only because, at the time, Shopify didn’t provide any native way for apps to add paid product options to checkout. We should have switched your store to the new mode during your support conversation, and I apologize that this didn’t happen. That was our mistake. We’ve released a newer option - CTA Mode (powered by Shopify native Cart Transform API), which works completely differently and avoids all the problems you described. More benefits of CTA mode: - Full support for discounts, markets, and Shopify promotions - Faster storefront performance and much cleaner order data - Better compatibility with 3rd-party apps We truly appreciate you sharing your experience, even though it’s tough to read - it helps us improve.
why do my listing get duplicated by your app, it is messing up my inventory and shop
Hi, We’re really sorry to hear about the issues you experienced - that’s definitely not the kind of experience we want for our merchants 🙏 The behavior you mentioned comes from our older mode, which worked this way only because, at the time, Shopify didn’t provide any native way for apps to add paid product options to checkout. Fortunately, this is no longer needed. We’ve recently introduced a new option - CTA Mode (powered by Shopify native Cart Transform API) - which works completely differently and avoids creating any cloned products or extra variants. More benefits of the new CTA mode: - Full support for Shopify discount codes, automatic promotions and markets - Faster storefront performance and cleaner order data - Better compatibility with 3rd-party apps If you reach out, we’ll happily help switch your store to CTA mode and ensure everything runs smoothly. We’re here to help!
great app - great support
Thank you for the kind words! We're thrilled to hear that you’re happy with both the app and our support. If you ever need anything, we’re always here to help!
We’re really sorry to see a 1-star review, especially without any comments or explanation. We’ve checked our support records and couldn’t find any recent tickets or chat messages from your store reporting an issue, so we’re not sure what went wrong on your side - but we’d really like the chance to fix it. Could you please reach out to us and let us know what exactly didn’t work as expected? We’re always happy to investigate, adjust the setup for you, or clarify any limitations. Your feedback is very important to us, and we’d truly appreciate the opportunity to turn your experience around.
Angie did an amazing job of making sure the things I couldn't do on this app with behind the scene coding was done to her standard. I'm totally impressed with the customer service she provided without hesitation and with out extra cost. Just a quick chat w her and she took over from there and fixed the small issue I had in minutes and then followed up to make sure it was right. I tried another app prior to this that was a competitor because Chat GPt recommended it but had to delete the app and tried APO Product Options. They were super quick to lend a hand and I had my page up and functional in no time.
Thank you so much for the amazing review! 💛 We’re thrilled to hear Angie got everything dialed in quickly and followed through to make sure it was perfect. It’s great to know the behind-the-scenes tweaks helped and that you were able to get your page up and running in no time - especially after switching from another app. Thanks again for choosing APO Product Options!
Excellent app for my store jsguitarsystems.shop doing product variations. Works better than anything else I have tried, and support has been great!
Fantastic app, we've been using it since 2020. The integration with Shopify themes is smooth. Any nuances between shopfront aesthetics, user interface, and app setup are all handled quickly and seamlessly by the team at APO. Customer service is second to none; they've always had the answers to my queries (and always replied quickly). Highly recommend.
Thank you so much for the wonderful review - and for being with us since 2020! 🙌 We’re thrilled to hear the theme integration has been smooth and that our team could quickly handle the finer details between storefront design, UI, and setup. Knowing our replies and solutions hit the mark means a lot. If you ever have new ideas or need help fine-tuning anything, we’re always here. Thanks again for the recommendation! 💙
Fantastic customer service, we are so thankful that their team always has our back. And the app gives us just what we need and keeps getting better!
Thank you so much for the 5-star review! We’re thrilled to hear our team has your back - and that the app gives you exactly what you need as it keeps improving. We appreciate you and are always here to help! 💚
A lot of really good functionality has been added recently. We have been using for 3 years as it was the only app which met our requirements. Its not always been perfect but support is brilliant and some really good new additions to start using. Update shortly after the new version Really quite frustrated with this whole situation. New version released and we had access to calculations, the support team even helped me set up formulas. Only just realised they are not working, and now this feature has been stripped from my plan and added to a plan that is double to rate. I wasnt even informed about this... its taken a live customer to point this out, wow how professional. There have been so many bugs where i have had to re-do 100's of product rules and i cant prove that its happened or re-create it so i simply have to re do it all. Their customer service are quick to respond but this renmoval of functionality and breaking the logic on my live website without telling me is the last straw
Thank you so much for the 5-star review - and for sticking with us for 3 years! 🙌 We really appreciate your candid note: it hasn’t always been perfect, and that’s exactly why your feedback has been so valuable in shaping the recent improvements. Thanks again for the trust - and please keep the suggestions coming. We’re here whenever you need us!
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