All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
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5 / 5 Share

May 18, 2023

Very excited to have found this app - we tried so many and none of them had the swatch options that we needed but this is perfect. We also reached out for some help with customising the swatch display and the service was quick, helpful and they did all the customisation for us! Thanks again!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2023

Review of Mageworxs' Advanced Product Options I recently had the pleasure of using Mageworxs' Advanced Product Options, and I must say that my experience has been nothing short of exceptional. From the moment I started using their product, it became evident that Mageworxs is a company dedicated to providing top-notch solutions and outstanding customer service. One aspect that truly stood out to me was the incredible level of support I received from the Mageworxs team. They invested countless hours in assisting me with my queries, and I can honestly say that I cannot fault them in the slightest. They consistently went above and beyond, exceeding my expectations every time I reached out to them for help. Whether it was a simple task or a seemingly complex issue that I thought they couldn't handle, they always came through with prompt and effective solutions. Moreover, I was thoroughly impressed with the responsiveness of their support team. The speed at which they replied to my inquiries was remarkable. It was evident that Mageworxs values their customers and strives to provide a seamless experience. Every interaction I had with their team was not only efficient but also friendly and down to earth. They made me feel valued as a customer and addressed all my concerns with genuine care and attention. Now, let's talk about the Advanced Product Options interface itself. It is truly remarkable. The interface is sleek, intuitive, and user-friendly. Navigating through the various features and functionalities was a breeze, allowing me to customize my products effortlessly. The level of flexibility and customization options offered by the Advanced Product Options is unparalleled. It provided me with the tools I needed to create a truly unique and tailored experience for my customers. Given the exceptional experience I've had with Mageworxs and their Advanced Product Options, I am wholeheartedly committed to continuing to use their services in the future. In fact, I am eager to recommend them to anyone in need of a reliable and feature-rich product options solution. The value they provide far exceeds the monthly cost, as their dedication and hard work to address any issues or challenges you may encounter are simply invaluable. In conclusion, Mageworxs' Advanced Product Options is an outstanding product, backed by an exceptional team. Their commitment to customer satisfaction, the remarkable speed of their support, and the incredible functionality of their product interface make them a true leader in their field. I cannot recommend them highly enough, and I am confident that anyone who chooses to work with Mageworxs will be as delighted with their experience as I am. Thank you for everything Mageworxs.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Very handy app, but the support for this is incredible. Had a very quick response and amazing turnaround for bit of customisation help. Thanks!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Brilliant app and customer service! Thanks for getting everything set up perfectly and I would highly recommend to all.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2023

This plugin does everything it says on the tin and more! Caring company with attentive support. What more could you ask for? Absolutely worth the subscription if this is the kinda thing your store needs. Not only were we able to use this app to work on converting our store to more of a product configuration instead of simple product options, but we were able to work with the developers to come up with a custom Javascript tie in to expose their object model to a separate service. Saving us a tremendous amount of time and allowing us to lean on Mageworx's hard work as a reliable part of our app. I went into that conversation with their support expecting it to be outside of the realm of what they would willingly offer, or never hear back. Least to say I was pleasantly surprised when their customer support was more attentive to the conversation than I was and correctly translated my request to their developers who delivered exactly what I needed after some back and forth on gathering requirements.

Store

My Store

Using app

About 2 months

5 / 5 Share

April 20, 2023

Works just as advertised! Support has been quick to respond and more than helpful answering any technical questions or addressing any implementation issues. Highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

What a fantastic app this is! So cool. It does fulfill my all requirements perfectly. Their support is really wonderful. They did every single support for me within a very very short time. From design to logic application, they did all for me without any extra money. I am super happy that I found out such a lovely app. Right now, I am eagerly waiting to start marketing for my product. Hopefully, I could go beyond everything using this app and make a good figure for my store. Thanks a lot again to the developer who are working hard to make this app more customizable and trying to solve users problem. Hats off to all of you.

Store

Olleve

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

It was a great app, but I am looking for a quantity-based conditional logic so I've decided not to proceed, hoping to get this feature in the future.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Excelent app, does everything what you need, if you have more than 100 variants for one product. Easy to use. Superb costumer service. Fast responce and fixed my problem by themselves. App is worth money and I definitely recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2023

10 out of 10 customer service! They answer emails within minutes and are very helpful with any issues I run into. Couldnt recommend more!

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2023

Does exactly what I wanted. I had a certain idea in mind and all it took was emailing the support. They were quick with replies and took care of all coding that was necessary. App is worth the cost and I recommend it!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

A great app for custom SKU building for complex products with lots of variants. Support is good and were happy to help with some minor tweaks.

Using app

10 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 1, 2023

I love the app! It has many amazing features. Easy to use and communicate with the developers who are always very helpful and quick to respond, which is so important! The best part of it is that the app is customisable and developers are able to do this for you. A few new features will be added in the app, hopefully soon, which will make this app ideal for those who have many variants! Just want to stress again - customer service is superb!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 20, 2023

I haven't even bought this app yet and yet the customer service / engineering team has been incredible. They have made free customizations to the app for me, to suit our retail needs. We are excited to have this app on our store and it will add great options and value for the customers to be able to select additional accessories for the board games we sell.

Using app

11 days

Total reviews

7

Average rating

5.0

1 / 5 Share

Feb. 13, 2023

This app USED to be great! It was the only one I could find which was able to handle the advanced product configurations that I needed for my store. However, this past week apparently something happened which caused items which were configured with the Advanced Product Options app to not be able to be added to the cart. I had no idea there was an issue with the app, I only noticed that my sales were down 90% this past week compared to the week before and I couldn't figure out why. It wasn't until I had some customers contact me saying they weren't able to add items to their cart that I realized there was an issue, and when I contacted Shopify they told me it was an issue with the Advanced Product Options app. I emailed Mageworx support and it took them 3 days to get back to me (during which I had $0 in sales, at a time when I'm normally selling about $1,000/day), and they told me that Shopify had changed the way the "Add to Cart" button works and so the old version of the app will no longer work. You would think that if they were aware of the issue they would have been proactive and emailed all of their customers who are still on the old version of the app to let them know there was a problem, but no such luck. I had to rely on my customers reporting the issue and then contacting Shopify to learn that it was caused by this app. Mageworx offered to move me to the new version of the app, but I've already tested the new version and it doesn't work the same as the old version and therefore doesn't meet my needs. So I'm basically screwed for now and stuck with a non-functioning store until I can find an alternative and spend hours reconfiguring all of the complex product options and dependencies for my products. This issue has literally cost me THOUSDANDS of dollars in lost sales in the past week, and will continue to cost me about $1,000/day until they either fix it or I can find an alternative.

Using app

Over 5 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 9, 2023

This app is a must need if you have products with multiple options! Also customer service is incredible!! I changed themes and the app didn't move over for some reason. I reached out to them at night and within just a few hours the issue was fixed and I literally didn't touch a thing they did it all for me on the back side.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

In order to migrate their storefront to Shopify, my client required the ability to adjust product pricing based on percentages, and Advanced Product Options was one of the very few tools I found that could accommodate that requirement. Their support was invaluable and extremely responsive in getting the app configured and it's working beautifully on the site now.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

We had used 2 other Options apps and this one replaced them both! Incredibly user-friendly setup menus for Option Sets, and a phenomenal customer support staff. Highly recommend!

Using app

2 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Jan. 31, 2023

We needed an app that would allow for products to be fully customisable. Everything had to be considered from delivery, installations, accessories, sizes with numerous variations of prices (that depended on what was selected). The support team for APO have been (and continue to be) simply amazing in helping us navigate the app's capabilities and have helped us with alot of backend-coding in order to meet our needs. Lifesavers indeed, highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

I found difficulties with the installation but the support helped very quickly, thank you very much!!

Using app

8 months

Total reviews

3

Average rating

5.0