All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2023

The Advanced Product App is amazing, and their willingness to change how it looks on your website is amazing! Ive asked to change some things to make my site look and work a bit better for the customer and they are very quick to change/fix it. Im very impressed. Polina is the one who helps me and shes very sweet and clear. No matter how small it is, they'll take care of it and I couldnt recommend this more!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

Definitely the best option for variants if you exceed the 100 limit from Shopify. Support is great and supper quick. Helped us with a couple of custom bits as well :)

Store

Plinthy

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 14, 2023

It's a real mess with the currency change. The app does not change the currency correctly, so it keeps the value in swedish crowns but changes the sign to USD, Euros or whatever but the value is the same. Ridiculous. They say it's the theme, but it's not. Not only that, the variables cannot be changed / sincronized with translation, so your variable names will remain the same, meaning customers in other countries will not understand anything. Besides, those copies that are constantly done by the app create trouble in facebook, etc. I get no support, only short messages that they have plans to make it better. Update: the problem with the currency is not our app converter, it's your app., because it converts but does not keep the same currency, it keeps going back to the original currency as you add choices. After reading the previous review about the changes in Shopify, why haven't you contacted us regarging this issue and update your app in our store. Do so, because you need to update.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello, We appreciate your feedback and do understand your concerns. But unfortunately, no app provider can guarantee 100% app compatibility with all the theme elements or external resources you may use. The Advanced Product Options app has a very complex structure with a lot of processes taking place both on the front end and at the backend, and it may have specific requirements. We discussed the currency conversion issue in October. The app turned out to be incompatible with your converter, not the theme itself. It supports only the switchers that work with Shopify Payments. Also, we can't guarantee its compatibility with translation apps because our content is dynamic (gets rendered after the page itself has loaded). Most translation apps are only able to catch static content, not a dynamic one. Our app is a third-party solution and in many aspects, we are limited by Shopify and its requirements, so we have to look for workarounds. As a result, the app may have some limitations, but we are doing our best to improve it constantly.

5 / 5 Share

Dec. 13, 2022

Great App and Great Support. Had a little issue after installation. The support crew fixed it within 3 hours

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Team really helpful at coming back with quires answered super fast. The App is brilliant for complicated customers options.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

I used this app to launch a product with multiple options. The support was absolutely stellar: Angie and Valentin fixed everything for me at the speed of light, I've rarely seen such efficiency! Highly highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

The App generally works fine and the support is more then great! Very fast and absolute correct. we recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Couldn’t be happier with this app, it does exactly what I needed and the support was able to exactly match my theme style very quickly.

Using app

8 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

I use the Advanced Product Options app for custom furniture on my store and have to say it works flawlessly. The support from the staff is beyond my expectations. They’ve helped me with tweaks and modifications to suit my specific needs and it didn’t cost anything extra. Thank you to the Mageworx team.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

This app is invaluable to our website! Without it, I could have never switched from WooCommerce to Shopify because of our needs for customizations, customer uploads, etc. This app gives us all of the abilities for our customers to customize and makes creating new product listings incredibly easy. I've also had a couple of instances of needing support from the developer, and I've received a response to my request AND the issue addressed within a few hours each time. I'm so impressed with this level of service! Very thankful for this app and the team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 7, 2022

Not working as well as there is don't have any good support.. I try to contact support from 1week and they are unable to provide a solution. as well as buy this app

Using app

7 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 6, 2022

The app does exactly as described, and does it well. The conditional logic is excellent and gives plenty of flexibility to enable me to control the various allowed permutations of my options. Their support is top class. I had a minor niggle when I moved to one of the Shopify 2.0 themes so e-mailed MageWorx and got a response mere minutes later, and resolution by the following day. They couldn't have been any better!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Very complete variant app ! love the swift response . Can't wait until i can manage my inventory as well but its still in BETA Well done team !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Angie and Valentin have been so helpful in setting up the app for me. Alexey is amazing at helping me with the developer side of things! I love how the app automatically adapts with the theme and has advanced pricing. Would be great if they could add a quantity field. However overall am very happy and would recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Advanced Product Options by Mageworx is awesome. It is very intelligently designed to allow you to create any type of select menu conditional logic, from as simple to as complex or as unique as you could ever want. I had found nothing that even compares to this product, so I am very happy that it was recommended to me. As well as being an extremely versatile and intuitive product, the customer support is amazing. I always promptly received all the help and special attention that I needed to create quite complicated select menu logic for my users. I really am very impressed with this product and customer service and I highly recommend it.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

We love using this app! Very advanced & their customer service is amazing. Their team provides efficient responses with great solutions!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I used this app to add more options to my product and I really like this app they have great support they always help with your problems. I recommend you to install this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

The app design and features are good. App has some great features which other similar apps simply lack. Their support was helpful (to a degree) when it comes to basic troubleshooting and customization. However the app has a bug which prevents it to function correctly on a shopping cart page. I have created 3 support tickets in regards to the bug. In the past 18 days support didn’t respond or addressed the issue. The bug is still in production. UPDATE: Mageworx team addressed the bug in a day and everything works as expected now. Thank you Mageworx!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

My store has thousands of customizable products and I absolutely rely on Advanced Product Options to make it work. I've used it for several years now and when I have needed support, I got a quick response from a real person, followed by top notch support from Valentin and Dmitry. In a world where it can be very frustrating trying to get code working, they are really experts.

Using app

Almost 5 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 4, 2022

Greatest service I have ever experienced. Quick and to the point, solution oriented. FYI, I was unhappy with the location of the options functionality on my product page, and after two emails it was right as I liked it. Thanks

Using app

6 days

Total reviews

1

Average rating

5.0