Adwisely—Google Ads & Meta Ads
Adwisely | AI Facebook Ads, Instagram Ads & Google Ads
Rating
4.4
feedback
174
chart
#5,294
All reviews
Review RSS Feed
Nov. 14, 2023
The guys at Adwisely are really helpful in providing additional support and expertise. Most of the features like the retargetting & AI advantage campaigns also work well.
Aug. 2, 2023
I use this app for both my businesses and I am very happy with the entire experience. Paul is a pleasure to deal with and a real asset to your team - always willing to assist and go the extra mile. If you are not completely savvy with the technology and need some help they are always available - quick turn around time and great suggestions.
July 28, 2023
Adwisely is the best!!! As a beginner with using ad's, Adwisely has made the process super simple and resourceful. I've been sharing their app with all of friends in business
July 6, 2023
We are only a few weeks in, but we are already having a superior experience with this app and the AdWisely team than we had with our digital ad agency. Paul and Yaro have been very helpful and straightforward, and we are seeing great results so far. These guys are quite knowledgeable and professional. Highly recommend!
May 31, 2023
Amazing customer service and will help you with anything you need. We used this service for over two years. We had trouble with our Facebook account so now we've had a look at alternative options but this app will work for you.
We greatly appreciate your kind words and it was our pleasure to serve you! Thank you! 💚
April 26, 2023
- non ci sono contratti da firmare con agenzie incompetenti - supporto immediato e competente - posso impostare budget a mia discrezione
Grazie per il tuo feedback e stare con noi! Siamo sempre pronti ad assisterti!
Nov. 20, 2022
Used the app during trial period and lost £350 and got 1 sale , they couldnt get basic conversion tracking work. The keyword targetting was all really of the quality of a novice. I would strongly recommend to stay away from this company. Its useless. I manually advertised and got 3 sales myself with my very basic knowledge. So this app is crap! don't waste your money or time! Couldnt fix basic tracking issues, gave multiple time to the team to fix it with full access to all my account.
Thank you for your review. As we mentioned in our conversation, every new campaign we or you launch needs to pass the learning phase. In your case, you just needed to wait some time to get a stable ROAS on Google. You paused the campaign right after the first conversion was recorded in the account, that's why Google didn't have the opportunity to gather data for testing and optimizing. Since the personal campaigns you run for some time are already optimized, they can show the results faster. As for the tracking. You have several tags on your website (including your personal ones) that didn't work. The issue was already solved by our team, but we recommend you have a look at your personal tags since they also had an issue with the conversion value. Best regards, Oleksandra Deikun, Adwisely
April 28, 2022
The best retargeting app that I've used (and this is the 4th one I've tried.) Adwisely offers great value for the money. My ROAS is consistently good to excellent. They have account managers who email personalized recommendations about every week. I was happily surprised at the personalized help. I did need assistance pulling my wholesale products from my ad catalog & my account manager had this task completed in 10 minutes. I'm very pleased all around and think the value for the price is excellent!
Thank you for the great review! We’re so happy you loved Adwisely! 😃
Feb. 9, 2022
DO NOT USE! THIS APP DISCONNECTED MY FACEBOOK STORE, INSTAGRAM AND CAUSED MY ACCOUNT TO GET RESTRICTED ON FACEBOOK!!
Thank you for your feedback. I’m truly sorry to hear about your experience. Let me share that we never get access to the personal accounts of our clients to edit, post, or disconnect anything. We can get permission to create ads only. I am sorry to hear that your page is restricted. Sometimes Meta (Facebook) can restrict an account by accident, especially now when they change some of their policy. I strongly recommend you request a review and contact their team for clarification. Please feel free to reach out to our Support Team with any further comments, concerns, or suggestions you wish to share. We would love to make things right. Oleksandra Deikun Senior Customer Support Specialist Adwisely
Jan. 18, 2022
Retarget is the AMAZING! The developers regularly reach out personally and keep an eye on your campaigns for you. It is like having your own personalized ads manager on call 24/7, you have to try it to believe how good it is! My retargeting ads through this app are currently making at least 5x ROI. I can't recommend this app enough, 10 stars!
Wow, thank you! That is a very kind review 😊. We're very pleased to hear that your experience with Adwisely (RetargetApp) and the team is great, we couldn't ask for more 💚.
Jan. 4, 2022
Valeria from the customer support team was such a great communicator and put all my hesitancies to rest. Customer support is what really separates this app from the rest!
You put a big smile on our faces 🤗. Valeria and all our Support team are happy to be of assistance.
Dec. 22, 2021
Great app! It is very easy to install and has great results. Customer service is number one! always attentive and helpful.
Oh, thank you so much 💚. We're really happy you're satisfied 😍
Dec. 21, 2021
Excellent app and even excellent team! They brought in REAL sales for us during Christmas time and we plan on moving forward with them in the new year!
Oh, we're so happy to read your feedback, and happy to know you're staying with us 😍. Our team will do our best to achieve even higher results for your store 📈.
Dec. 20, 2021
I used this app for the first time and it does what it promised. Saved me hours of work, can recommend 100%
Thank you so much for sharing! We will save even more hours of your time 😉
Nov. 20, 2021
We used the facebook Retarget app and the results were good, we achieved 5.x ROAS, happy to extend this app for Google ads as well.
Thanks for your review! We’re so happy to hear the app is working well for you. We will be glad to assist you with Google Ads as well 🤗
Nov. 19, 2021
Getting 4-5X ROAS! Love this product so far and cannot wait to see how well it continues to do in the future!
Thank you very much for sharing your experience with us 🤩. We are really happy that your interaction with our app is so positive 🎉.
Oct. 28, 2021
I'm still in my trial period but already seeing a good increase in orders and more so a consistent flow coming through.
Thanks so much for your feedback, reviews like yours make our day 😍. We're glad you're getting a good increase in orders 🎉, and we do our best to keep it up.
Oct. 3, 2021
The following up process is excellent. They will have a call with you and walk to through step by step to make sure you can make the most out of the app. I'm already 10 days in and see a 3.2 ROAS by converting 4 orders. Looking forward to great results down the road.
Thank you for the great review! We’re so happy you loved RetargetApp! 😃
Sept. 24, 2021
Don't download this app. I've been a user for 3-4years but honestly, they will rob you at any occasion they can find. I'm so disappointed in it and their support team the past year. They used to be great, that's for sure. And they still reply fast, but regarding the app itself... twice they run ads without my permission on my account. My ads were inactive but they run them anyway on their end, I don't know how, then they charged me 249$/month for exceeding the 1k $ limit of the previous plan. They passed me to the higher plan without me noticing anything nor being notified by email. When you try to launch a store, you have so many things to think of and even if I could pay 49$/month, I couldn't pay 249$. I spent hours arguing with them and it's only when I threatened them to leave a bad review that they agreed to refund me. So I didn't at that time. But today I noticed they again passed my account to the higher plan (249$ instead of 49$). Their dashboard is in € but they calculate in $. So I guess with EUR/$ fluctuation, my account ended up spending more than the plan's limit au 1k $ . Again, I was not notified and they have been charging me 249$ for 11 months!!! For exceeded the plan's ads spend limit by 2,5$/day... 80$ a month... they charged me 200$ extra... So not worth it. I recognize I should have been more careful, but I never though they could be so dishonest about this. We, sellers have so many things to do too, we can't always check every single details, especially when their charges are one line in the whole shopify monthly bill or cycle bills. It's so unclear. It's not like you receive they unique bill in your mailbox and can easily notice something is wrong... I'll never see my 2200$ again, they don't want to proceed to any refund or even partial refund even though they recognized their pricing was confusing. I'm sorry but even though I was a user for 3-4 years, I will be looking for another retargeting App.
Thank you for your feedback! You are absolutely right. We can - and will - do a better job explaining our Billing to current and future customers. We will work on: - setting up email notifications about the upcoming change of the billing plan - currently, this info can only be found in Billing plan block of your RetargetApp Account settings. - adding information for people whose Ad Account currency is not USD as RetargetApp fee is charged in USD only. - rephrasing and improving the description of our Billing that сan be found in our Help Center (https://help.retargetapp.com/en/articles/900414-what-s-the-cost-of-retargetapp) and Terms of Service (https://help.retargetapp.com/en/articles/900431-terms-of-service) RetargetApp was proud to run highly efficient online ads for Les Petits Imprimés - and we want to keep bringing you more sales. Please, check your inbox for the details on a special offer we’ve prepared for you. Your feedback is highly appreciated as it helps us become better. Best regards, Alina Andros Lead Account Manager @ RetargetApp