All reviews

Rating Breakdown

  • 5
    84% (146 ratings)
  • 4
    1% (2 ratings)
  • 3
    2% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    10% (18 ratings)

Reviews with Text

  • 99% (172)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2021

We have been using this app for almosy a month and have seen great results so far! We would recommend it to other businesses!

Using app

18 days

Total reviews

7

Average rating

5.0

Developer Reply

We're pleased to hear that you enjoy using RetargetApp. Our team will keep making the app better for you, stay tuned 😉

1 / 5 Share

Sept. 8, 2021

They advertise as High-ROAS ads which is false & deceptive - straight up. My reality with them was: - an average ROAS of 2.39x after an ad spend of $1397 in about 45 days. -in the same time period my google ads (managing myself) was achieving 4.39x - after investigating further, there's nothing special about this app. Its a basic retargetting campaign on Facebook, you can do it yourself easily and get much better results.

Using app

About 1 month

Total reviews

11

Average rating

3.8

Developer Reply

Hi Jimmy, Thanks for your feedback. I'd like to note that the average ROAS of our clients for August is 6.6x for a retargeting campaign. These indicators can be achieved by following the recommendations of our advertising experts, such as those that Oleksandra provided for you on 06.09.2021. Feedback from all our customers is important to us, as it helps us become better! If you have any questions, don't hesitate to get in touch with us at any time! Best regards, Maksim Sokolenko Head of Customer Experience RetargetApp

5 / 5 Share

Aug. 31, 2021

Will see in the next few months how it's going. For now I think, the number of purchase is a little bit incorrect.

Store

Benet

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words 😍. We really appreciate you taking the time out to share your experience with us. Feel free to contact our Support Team to clarify the number of purchases you see on the dashboard or any other questions you have. We will be glad to assist 💚

5 / 5 Share

Aug. 31, 2021

Highly recommended. Instant coverage of your offer across multiple platforms. Set it and forget it app that brings you customers 24/7. Great customer service and attention to details.

Using app

5 months

Total reviews

15

Average rating

5.0

Developer Reply

We are giving you two thumbs way up! 😃Thank you for the great review!

5 / 5 Share

Aug. 4, 2021

amazing app!! I have over 10x ROAS already during the trial. Definitely staying on and continuing with this app. The service is also amazing :)

Using app

7 days

Total reviews

16

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent review 😊. We appreciate your business. Please let us know if there is anything we can do for you in the future.

5 / 5 Share

Aug. 3, 2021

RetargetApp does exactly what it says it will do! It makes the process of retargeting easy and digestible.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! 😀 RetargetApp is happy to provide the highest possible returns with the smart automated ads it runs for you.

5 / 5 Share

Aug. 2, 2021

Quick support and the app helps you quickly retarget your customers. They basically automate FB ads so if you are unfamiliar with FB ads this app can help you significantly. :)

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Great to know you enjoy using our app and hope your further experience will be more satisfying.

5 / 5 Share

July 30, 2021

This app takes the stress out of creating your own campaigns on Facebook. Support received from Oleksandra is excellent.

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We are thrilled to hear that you got exactly what you wanted out of your retargeting experience with us 😊

5 / 5 Share

July 29, 2021

This app has taken the guesswork out of retargeting. I get emails all the time asking how I do such a good job making my brand appear everywhere! Easy to install and personal service.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.

1 / 5 Share

July 13, 2021

Uninstalled this week's back, and keeps creating new ads every few days!! I don't want any more ads created. I removed this ad, but every few days this app creates new ads, even after installing it. Didn't work for me. Cost silly amounts and didn't make a single sale.

Using app

7 days

Total reviews

11

Average rating

2.2

Developer Reply

I'm sorry to hear about your negative experience using our application. I confirm that there was a bug on our side and it has already been fixed. Please note that each advertising campaign has to go through a Learning phase to bring results in the future. To achieve this you need to keep the advertising campaign active for seven days. Thank you for your feedback! It helps us to get better.

5 / 5 Share

June 11, 2021

We have been using for couple of days. result was ok. hopefully will see consistency and maintain good ROI. thank you

Using app

10 days

Total reviews

17

Average rating

5.0

Developer Reply

Thank you a lot for sharing such a positive experience!

5 / 5 Share

May 25, 2021

I am using this app for almost 3-4 months and yes, I am getting the result I wanted from this app. I must recommend this app if you don't want to run your Facebook or google ads.

Using app

7 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us 😃. We are constantly working on adding more features that help businesses sell more.

5 / 5 Share

April 18, 2021

Very good app. The customer service is great and their advice during the setup is fantastic. Recommended.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

A million thanks for your kind words! 😃 We do our best to save you time and bring you more sales 💸 with quality ads on Facebook.

5 / 5 Share

March 16, 2021

Simple, easy to set up, great support, and a super-effective way to gently nurture your customers back to your site

Using app

Over 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.

5 / 5 Share

March 2, 2021

I used the Retarget app and just within the trial period only I'm getting 800% + ROAS. It's quick and super easy to set up. With the option of also finding new prospects, this app is a must have for Facebook marketing! The support team is quite responsive and helped me set up the campaign without any difficulties. Hoping the app bring in new features to set up Instagram only, or placement type campaigns.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! 😊 We appreciate a lot you're taking the time to share your experience with RetargetApp 🎉

5 / 5 Share

Feb. 28, 2021

I'm very impressed so far with this app. In the last 8 days I have had a 1000% return on ad spend which is amazing !

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the great review! We are pleased you found RetargetApp beneficial for your business 😊, and are looking forward to boosting your sales even more 🤑

1 / 5 Share

Feb. 25, 2021

Used the app for close to a month, spent over $1,000 on ads, and might have broke even. If you're in the United States you'll usually have to wait for 12 hours or so for an answer from customer support, and usually that answer is them giving you a link to the Facebook support page. One time I had a billing question where Facebook had charged the wrong PayPal account somehow and needed it fixed, and the guy told me "Sorry I've gotta go, my shift here is over" and sent me a link to Facebook support. Not worth it, stay away.

Using app

24 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi There, Thank you for your feedback! Our Support team works from 10am to 6pm EET. We try our best to reply to each of the messages as soon as it’s possible, however, we do ask to allow up to 24 hours for a reply since we are located in a time zone which is different from yours. I apologize for any inconveniences this may cause. Maksim Customer Service Team Lead RetargetApp

1 / 5 Share

Feb. 24, 2021

This app was great until about a week ago. I thought it was awesome that they were adding Google shopping. I logged onto their webinar and decided to follow along and add our google account. This is when our sales plummeted to 0. We have been a week out with no helpful support from the ReTarget team. Beyond that, I logged in this morning thinking it had been fixed because we had 2 sales attributed to Retarget app, only to find out that my shopify only had 1 purchase. This app is horrible, support for whatever reason is now non existent, and the app straight up lies about its performance.

Using app

Over 2 years

Total reviews

6

Average rating

1.7

Developer Reply

Hi There, On behalf of RetargetApp team, I'd like to apologize for the inconvenience you have encountered. Integration with Google is currently in beta testing, and we are facing certain technical problems we are already working on. Anyway, thank you for your feedback, it definitely helps us improve our product! Maksim Customer Service Team Lead RetargetApp

5 / 5 Share

Dec. 25, 2020

So far so good. It's been working pretty well! 719% return on ad spend of this review and we're pleased!

Store

DVN Co.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Great to know you enjoy using our app and hope your further experience will be more satisfying.

5 / 5 Share

Dec. 12, 2020

5.5x return after 10 days, easy to use and understand, fairly consistent results. Will be continuing for sure!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.