Adwisely Google Ads & Meta Ads
All reviews
The best retargeting app that I've used (and this is the 4th one I've tried.) Adwisely offers great value for the money. My ROAS is consistently good to excellent. They have account managers who email personalized recommendations about every week. I was happily surprised at the personalized help. I did need assistance pulling my wholesale products from my ad catalog & my account manager had this task completed in 10 minutes. I'm very pleased all around and think the value for the price is excellent!
Thank you for the great review! Weโre so happy you loved Adwisely! ๐
DO NOT USE! THIS APP DISCONNECTED MY FACEBOOK STORE, INSTAGRAM AND CAUSED MY ACCOUNT TO GET RESTRICTED ON FACEBOOK!!
Thank you for your feedback. Iโm truly sorry to hear about your experience. Let me share that we never get access to the personal accounts of our clients to edit, post, or disconnect anything. We can get permission to create ads only. I am sorry to hear that your page is restricted. Sometimes Meta (Facebook) can restrict an account by accident, especially now when they change some of their policy. I strongly recommend you request a review and contact their team for clarification. Please feel free to reach out to our Support Team with any further comments, concerns, or suggestions you wish to share. We would love to make things right. Oleksandra Deikun Senior Customer Support Specialist Adwisely
Retarget is the AMAZING! The developers regularly reach out personally and keep an eye on your campaigns for you. It is like having your own personalized ads manager on call 24/7, you have to try it to believe how good it is! My retargeting ads through this app are currently making at least 5x ROI. I can't recommend this app enough, 10 stars!
Wow, thank you! That is a very kind review ๐. We're very pleased to hear that your experience with Adwisely (RetargetApp) and the team is great, we couldn't ask for more ๐.
Valeria from the customer support team was such a great communicator and put all my hesitancies to rest. Customer support is what really separates this app from the rest!
You put a big smile on our faces ๐ค. Valeria and all our Support team are happy to be of assistance.
I decided to use this app as it promised an easy way to run campaigns. Their managers helped me set up the app and optimize the campaigns to show ads to store visitors. After a week or so sales went up. Iโm really pleased with the results.
We're always glad to assist you and increase your sales ๐
Great app! It is very easy to install and has great results. Customer service is number one! always attentive and helpful.
Oh, thank you so much ๐. We're really happy you're satisfied ๐
Excellent app and even excellent team! They brought in REAL sales for us during Christmas time and we plan on moving forward with them in the new year!
Oh, we're so happy to read your feedback, and happy to know you're staying with us ๐. Our team will do our best to achieve even higher results for your store ๐.
I used this app for the first time and it does what it promised. Saved me hours of work, can recommend 100%
Thank you so much for sharing! We will save even more hours of your time ๐
The app didnโt work well for me at first. The sales were not as high as I expected and the ROAS was only 1.9X. I sent a message to their manager asking what was wrong. She offered me a couple of tweaks and after that my ROAS grew up to 5.2X, so did the number of orders. Now weโre exploring more ways to optimize ads and they seem to be working.
Hi ๐ค, so thankful for your review. We're glad our tweaks worked out, and you got great results ๐.
We used the facebook Retarget app and the results were good, we achieved 5.x ROAS, happy to extend this app for Google ads as well.
Thanks for your review! Weโre so happy to hear the app is working well for you. We will be glad to assist you with Google Ads as well ๐ค
Getting 4-5X ROAS! Love this product so far and cannot wait to see how well it continues to do in the future!
Thank you very much for sharing your experience with us ๐คฉ. We are really happy that your interaction with our app is so positive ๐.
I'm still in my trial period but already seeing a good increase in orders and more so a consistent flow coming through.
Thanks so much for your feedback, reviews like yours make our day ๐. We're glad you're getting a good increase in orders ๐, and we do our best to keep it up.
We got this after the iOS update because we were confused with all the new settings. Havenโt regretted it ever since - we get sales, the ROI is good and the app gives good ideas like special ads for Halloween.
We really appreciate the time you took to share your experience ๐
The following up process is excellent. They will have a call with you and walk to through step by step to make sure you can make the most out of the app. I'm already 10 days in and see a 3.2 ROAS by converting 4 orders. Looking forward to great results down the road.
Thank you for the great review! Weโre so happy you loved RetargetApp! ๐
Don't download this app. I've been a user for 3-4years but honestly, they will rob you at any occasion they can find. I'm so disappointed in it and their support team the past year. They used to be great, that's for sure. And they still reply fast, but regarding the app itself... twice they run ads without my permission on my account. My ads were inactive but they run them anyway on their end, I don't know how, then they charged me 249$/month for exceeding the 1k $ limit of the previous plan. They passed me to the higher plan without me noticing anything nor being notified by email. When you try to launch a store, you have so many things to think of and even if I could pay 49$/month, I couldn't pay 249$. I spent hours arguing with them and it's only when I threatened them to leave a bad review that they agreed to refund me. So I didn't at that time. But today I noticed they again passed my account to the higher plan (249$ instead of 49$). Their dashboard is in โฌ but they calculate in $. So I guess with EUR/$ fluctuation, my account ended up spending more than the plan's limit au 1k $ . Again, I was not notified and they have been charging me 249$ for 11 months!!! For exceeded the plan's ads spend limit by 2,5$/day... 80$ a month... they charged me 200$ extra... So not worth it. I recognize I should have been more careful, but I never though they could be so dishonest about this. We, sellers have so many things to do too, we can't always check every single details, especially when their charges are one line in the whole shopify monthly bill or cycle bills. It's so unclear. It's not like you receive they unique bill in your mailbox and can easily notice something is wrong... I'll never see my 2200$ again, they don't want to proceed to any refund or even partial refund even though they recognized their pricing was confusing. I'm sorry but even though I was a user for 3-4 years, I will be looking for another retargeting App.
Thank you for your feedback! You are absolutely right. We can - and will - do a better job explaining our Billing to current and future customers. We will work on: - setting up email notifications about the upcoming change of the billing plan - currently, this info can only be found in Billing plan block of your RetargetApp Account settings. - adding information for people whose Ad Account currency is not USD as RetargetApp fee is charged in USD only. - rephrasing and improving the description of our Billing that ัan be found in our Help Center (https://help.retargetapp.com/en/articles/900414-what-s-the-cost-of-retargetapp) and Terms of Service (https://help.retargetapp.com/en/articles/900431-terms-of-service) RetargetApp was proud to run highly efficient online ads for Les Petits Imprimรฉs - and we want to keep bringing you more sales. Please, check your inbox for the details on a special offer weโve prepared for you. Your feedback is highly appreciated as it helps us become better. Best regards, Alina Andros Lead Account Manager @ RetargetApp
We have been using this app for almosy a month and have seen great results so far! We would recommend it to other businesses!
We're pleased to hear that you enjoy using RetargetApp. Our team will keep making the app better for you, stay tuned ๐
They advertise as High-ROAS ads which is false & deceptive - straight up. My reality with them was: - an average ROAS of 2.39x after an ad spend of $1397 in about 45 days. -in the same time period my google ads (managing myself) was achieving 4.39x - after investigating further, there's nothing special about this app. Its a basic retargetting campaign on Facebook, you can do it yourself easily and get much better results.
Hi Jimmy, Thanks for your feedback. I'd like to note that the average ROAS of our clients for August is 6.6x for a retargeting campaign. These indicators can be achieved by following the recommendations of our advertising experts, such as those that Oleksandra provided for you on 06.09.2021. Feedback from all our customers is important to us, as it helps us become better! If you have any questions, don't hesitate to get in touch with us at any time! Best regards, Maksim Sokolenko Head of Customer Experience RetargetApp
Will see in the next few months how it's going. For now I think, the number of purchase is a little bit incorrect.
Thank you so much for your kind words ๐. We really appreciate you taking the time out to share your experience with us. Feel free to contact our Support Team to clarify the number of purchases you see on the dashboard or any other questions you have. We will be glad to assist ๐
Highly recommended. Instant coverage of your offer across multiple platforms. Set it and forget it app that brings you customers 24/7. Great customer service and attention to details.
We are giving you two thumbs way up! ๐Thank you for the great review!
amazing app!! I have over 10x ROAS already during the trial. Definitely staying on and continuing with this app. The service is also amazing :)
Thank you so much for taking the time to leave this excellent review ๐. We appreciate your business. Please let us know if there is anything we can do for you in the future.
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