All reviews

Rating Breakdown

  • 5
    95% (3,092 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,987)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2026

Application pratique avec une multitude de fonctionnalités différentes. L'équipe d'aide est très réactive et arrangeante en cas de demande. Je recommande cette application. Seul bémol, c'est qu'il faut tout re configurer en français et bien vérifier chaque ligne d'écriture ou de prompt pour ne pas envoyer des infos systématiques en anglais. Je recommande!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Tanie was very responsive and is helping me figure out some issues I'm having with the development team. She was very nice and I'm looking forward to hearing back from her about the issue.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Tani was very supportive in fixing my issue.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Store

My Store

Using app

6 days

5 / 5 Share

Feb. 9, 2026

Using app

33 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Thanks for the excellent customer support from Lina. It was quick and stress free.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 8, 2026

The Logic Issue: If you have multiple collaborators or influencers (e.g., Collaborator A is linked to SKU 1, and Collaborator B provides a coupon for SKU 2), this app CANNOT handle them in a single order. Their system forced the entire order’s commission to only ONE person, completely ignoring the "Product Connection" I set up for other SKUs. In my case, even though a product was hard-linked to a specific partner, a simple coupon used for a different product in the same cart wiped out their credit. The Support/Attitude: When I reported this as a logic flaw, the support team’s response was incredibly arrogant. They claimed they had "never heard of this request" and refused to fix this fundamental data integrity issue unless I paid for "expensive customization." They ignore the fact that as a Pro Plan subscriber, I expect accurate attribution—it’s the core purpose of an affiliate app! Conclusion: This app is only suitable for very small, simple stores with only one influencer per customer. If you are a professional merchant with multiple SKUs and various influencer partnerships, STAY AWAY. Their "one-order-one-owner" logic will cause you to lose data and damage trust with your collaborators. They care more about charging customization fees than fixing their product's basic logic.

Using app

23 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for sharing. As mentioned, we cannot change our tracking logic on the production version, which is used by all of our users for the past 6 years, just to match your specific need. On the other hand, we're willing to do a customization on our special server, which requires the Enterprise plan and a one-time customization fee. It's the only option we can go for, but you're not willing to proceed. Anyway, we respect your decision. Good luck on finding another Affiliate Marketing app that can match the logic you needed. Cheers!

5 / 5 Share

Feb. 8, 2026

Fantastic service from the team at UpPromote - Great Application

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 8, 2026

So great to use especially as a small business owner. Many other apps charge hundreds and are not nearly as good as UpPromote plus the customer service responds so quickly!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Setting up now. Excellent customer service, and instructions. Looking forward to starting our first campaign.

Using app

2 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Mina was very helpful. Uppromote is great as i'm just getting into the affiliate space with my small brand. makes it easy to link shopify and uppromote to track affiliate commissions and sales

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Tommy was super helpful and helped me understand how to set up my program correctly!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Store

HÉROS

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Customer service is great! Barney solved my issue immediately and professionally.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

UpPromote's support has been quick and efficient. It's honestly very refreshing to have guidance when needed. We often get connected to Tanie, who is always very helpful with any questions I have; even if I have a lot of questions. I never feel like I'm a bother and she handles everything with an upbeat attitude!

Store

MycoDog

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

super reactive support thanks Lina!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

The app is incredible. And their support service is active. Mina responds to me in 3 minutes and helped me remove the UpPromote Branding. I highly recommend this app to you if you want to spend less on ads and gain high quality traffic to your store.

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Super App und sehr guter Support

Using app

About 4 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Using app

About 3 years

Total reviews

3

Average rating

3.7