All reviews

Rating Breakdown

  • 5
    95% (3,092 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,987)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2026

Support is really fast and helpful. Tanie has explained the MLM feature and gave an instruction.

Store

Milerd

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

We are currently switching from our old affiliate platform to UpPromote, and so far, it’s been a great experience. The affiliate import process is seamless, and it offers all the features we need and even more. The support team is quick and responsive. A special shout-out to Nick and Tanie, who answered all my questions while we were testing the app during our trial.

Store

Azeron

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Answered my question MACH-ONE! So helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Super great support!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Easy & quickly resolved thanks

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Excellent support. Tanie answered all of my questions and was very helpful.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Tanie provide great service. Please give her a huge raise and promotion

Store

DEEP

Using app

About 1 hour

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 12, 2026

Great support, clean user friendly interface. This is the second brand I have used their app for and it's my go-to for all of the capabilities and functionality!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

this is one of the best affiliate apps i found on shopify so far, thank you guys for this amazing service

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

The team support we got from Nick was concise, quick, and efficient. We got exactly what we needed. Outstanding customer support! Keep up the good work Nick and team!

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

I needed to make some changes and the support team was fantastic. Thank you !!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

This is by far the most professional app and very intuitive as well, so highly recommend it. Excellent support and communications on all the new features and best practices, a true business partner. Thank you!

Using app

Almost 4 years

Total reviews

13

Average rating

4.7

5 / 5 Share

Feb. 11, 2026

El equipo de soporte (sobretodo Mina, un encanto ) me ha ayudado satisfactoriamente y la app es muy intuitiva y al idioma español y he podido editar muy bien mi programa de embajadores para mi tienda de shopify

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Support has been great while I am setting up, super responsive. Setting up has been realitively straight forward, and I like the affiliates dashboard; it seems simple for them to use. Will update the review once I've launched my program and start getting affiliates through.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

My interaction with Mina was great. Fast and accurate and easy to understand responses.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Exceptional support, fast responses, and immediate solutions. The quality of support provided by their team is excellent. Today, Tanie assisted us and perfectly demonstrated the professionalism and efficiency of the support team.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

I have used Up Promote for our company brands now for over 12 months, with great success - the team are always on hand quickly to provide support, which enabled us to achieve this. All communication is through live chat, I have never had issue in connecting with a Up Promote team member straight away, which as an Affiliate Manager makes my day-to-day more seamless. The team at Up Promote are always helpful & positive - thank you to the Up Promote team! :) Special thanks to Tanie today who worked with me to make necessary updates on our programs.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Support is quick and effective. I was especially helped by Tanie from In-App Support. She quickly escalated and fixed our issue and remained in contact while the issue was being fixed.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

very useful and responded right away. Helped me do what I needed to get done and was very clear

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Using app

4 months

Total reviews

3

Average rating

5.0