All reviews

Rating Breakdown

  • 5
    95% (2,816 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,737)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2022

They have helped me solve many problems, making my shopify store more perfect. I recommend you to use it!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

It took me all of maybe 20 minutes or less to set up. My affiliates received their link today so that they can get started helping my makes sales!

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Dec. 4, 2022

Application très bien conçue où les étapes sont clairement indiquées. Une vidéo et un texte de documentation pour chacune. Excellent service après vente y compris le dimanche de Gwen en chat. Un grand merci pour sa disponibilité.

Using app

3 days

Total reviews

28

Average rating

4.4

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

Dec. 1, 2022

I used this app to help me understand the registration part of affiliates. It was quick and quality support. Thanks

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 1, 2022

Support is the best I have ever seen! Especially Tommy who is very professional and quick-responded, and he helped us resolve a lot of questions! Really recommend this app for all shopify users!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Nov. 28, 2022

Love this app and the impeccable support - shout out to June, Christy, Tommy and Gwen! They made it all easy for our affiliate program! Great job UpPromote and kudos to all tech reps! Thank you very much!

Using app

Almost 2 years

Total reviews

9

Average rating

4.3

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

1 / 5 Share

Nov. 27, 2022

This app shuts down and prevents you from accessing your data-luckily we had used IG names for the discount so we were able to go back and message each one of our ambassadors. Also, customer service was completely lacking-sent numerous emails and support tickets and never got responses to help us fix the problems. Ultimately we notified our ambassadors and moved platforms.

Store

ONDA

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. And we're really sorry for the experience. Upon checking, the system has been working normally without any unexpected shut-down. Therefore, we'd love to work with you to investigate further on the issue. I've already sent you an email. Please check that out. We would appreciate a second chance from you very much <3

4 / 5 Share

Nov. 22, 2022

An affiliate was having some issues figuring out their account and the support team has been consistently helpful and available when needed. They helped me understand the process and gave appropriate info to pass along to my affiliate. Great service!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] anytime. Cheers!

5 / 5 Share

Nov. 21, 2022

So far so good. Good app and easy to integrate. I appreciate that it doesn't cost me anything unless there are some actual sales generated.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 21, 2022

Excellent support, and a really robust app. We were looking for an app that would allow us to set up fundraisers where affiliates could create a link to earn money towards a cause or school trip. This one seems to fit the bill, and the support so far has been amazing! Highly recommend.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

Nov. 19, 2022

Very intuitive, nice UI, Simple in Use , quick .......................................................

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 19, 2022

Accompagnement et intégration super facile. Hâte d'en faire profiter mes clients ! Plateforme claire, c'est agréable d'être bien guidé ;-)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 18, 2022

Being new to setting up my app, I found it was easy to navigate and with a lot of information on how to set it up also. With anything I didn't understand, the support chat was available and answered quickly, helpful and friendly. So far I am really happy with this app and service.

Using app

14 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 18, 2022

Excellent customer service! Highly Recommend! The function is also easy to use and the who system is neat!

Store

Ocoopa

Using app

5 months

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at [email protected] or via the in-app chat channel anytime you are in need. Take care!

5 / 5 Share

Nov. 17, 2022

the support is impeccable! they are always super fast and very helpful :-) whever we are having an issue or need help they are helping immediately. this is support how it should be!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 17, 2022

Es la primera vez que utilizo un programa de este tipo, al iniciar no me quedaban claras algunas configuraciones de como agragar una coleccion en especifico, pero Tommy fue muy amable y me ayudo a configurar todo correctamente! Ahora solo espero que el programa de afiliados empieze a rendir sus frutos!!! Los estare actualizando.... Muchas gracias!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for giving us your feedback. Your words will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at UpPromote is always available at [email protected] as well as the in-app chat support channel to give you a hand while needed. Cheers!

5 / 5 Share

Nov. 17, 2022

Customer Service was great. Especially from Tommy, excellent communication skills, very patient, and very helpful. Couldn't have asked for better help. Give this guy a raise! Very good app.

Using app

24 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 16, 2022

Gwen and the rest of the staff are super helpful and fast at it too! Anytime I have any questions, they are quick to respond and find answers for me. Loving the program so far :)

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 15, 2022

Customer Service was great. Especially from Tommy, excellent communication skills, very patient, and very helpful. Couldn't have asked for better help. Give this guy a raise!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

Nov. 15, 2022

Very good app. I am still checking its potential though. Until now it seems to work really well. Thank you.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!