All reviews

Rating Breakdown

  • 5
    95% (2,832 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,751)
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5 / 5 Share

Aug. 18, 2025

quick and helpful response

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Clara was extremely helpful when I needed support. UpPromote is the perfect tool for my social media affiliates and my B2B Affiliates. The affiliate dashboard is very user-friendly and easy to navigate. Previously, I was manually managing my referrals, but now I'm so happy that I've migrated all of my affiliates over to UpPromote and am saving myself time and energy.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Setting up my store for the first time, customer service was super quick to come back to me and guide me through my questions. Great service and assurance to know support is there when you need it. Thanks so much Barney!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Great Customer service - quick responses and patient with me as I learn the system

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Amazing app, Mina was super helpful even on weekends! Highly recommended!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

MIA is AMAZING!!! SO grateful for her expertise and patience helping me with my issue!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Excelent service and super helpfull. Mina helped me a lot!

Store

Phavos

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Easy to set up and support was readily available to answer my questions. I've used GoAffPro before and this seems a little easier.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

I needed help getting the registration form activated so I could add to my site. Tommy was so responsive and quick to assist. He went above and beyond and double checked to ensure I was able to get it placed right. He found a few grammatical errors on my end and saved me a lot of future embarrassment. He then went on to help me improve my registration form and walked me through updating to a new theme. He was very engaging and friendly the entire time, probably close to an hour! Best customer service experience I've had through chat!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Super quick with responses. Sends step by step with photos to make it as simple as possible! Overall could not be happier with the team for all the help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Super helpful and timely, thank you for your help Clara!

Store

Genesis

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Tanie is the best

Store

Ma boutique

Using app

About 1 hour

5 / 5 Share

Aug. 14, 2025

Using app

9 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 14, 2025

customer service and support of Stark is fast and good at explanation and clarifying

Store

My Store

Using app

4 months

5 / 5 Share

Aug. 13, 2025

Great customer service from Clara at UpPromote! HIGHLY recommended. Thanks, Clara!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Tanie is great and helped me with everything I needed.

Store

Apothio

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

As every app / platform seems to use slightly different language and location for various features, having fast, live support can save users a ton of frustration. Huge to Nick for helping to get us locked !

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Mina from customer support helped me solve a problem quickly and efficiently! An affiliate no longer had access to their account due to switching management teams and we were able to change the email and reset the password very easily.

Using app

Over 4 years

Total reviews

3

Average rating

5.0