UpPromote Affiliate Marketing
UpPromote - Affiliate, influencer, referral programs
Rating
4.9
feedback
3,949
chart
#319
All reviews
Rating Breakdown
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June 12, 2024
We only have the free version right now until we learn more about it but are excited to learn the program and get some affiliates on board. Gwen with support has been very helpful. She is quick to reply and gives concise answers with links so I can learn more. She answered all of my questions.
June 12, 2024
Does not work and there is no access to customer service. It has been a year. No one has contacted me. My affiliates are selling things but getting no credit so they abandoned it. We lost a lot of business pursuing affiliates who then thought we were just not paying them for links they could SEE from their end. No response ever from customer service.
This is Stark from the UpPromote support team. We sincerely apologize for the inconvenience you faced. After reviewing your case, we found only one email from you, which unfortunately ended up in our spam folder due to an issue with our mailbox. We're truly sorry for this mishap and appreciate your understanding. We’ve reached out to you via email and hope to have the opportunity to assist your business moving forward.
June 12, 2024
Very good team support ! this application is so complete, it has many features to upgrade marketing strategies. Thank you Again !
June 11, 2024
Amazing customer support! Easy way to grow your affiliates list with making links/codes. So many other softwares are junky and not user friendly. Perfect integration into shopify
We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.
June 11, 2024
Tommy was an absolute lad helping me out with my store, learning all sorts of new apps and support turns 50 clicks into only a few. Highly recommend the product as well as their support team, specifically the lad who helped me out!
June 11, 2024
I’ve uninstalled the app but they still charged me $69, this is unacceptable, I don’t recommend
Hi there. This is Stark from UpPromote support. We would like to clarify that we do not and cannot charge users after the app has been uninstalled. In this case, you uninstalled the app 16 days after the billing cycle started. Despite this, we had issued a full refund as a gesture of goodwill. It breaks our heart to see such accusation from a Shopify merchant.
June 10, 2024
Thank you to Gwen & Barney they helped me so much im truly appreciative for the knowledge that they have when it comes to UpPromote Keep up the good work
June 7, 2024
Great experience. Tommy is very helpful and patient, and responded to my questions very promptly.
June 6, 2024
Support is always available and they understand how to support you to navigate your way round the app. Tommy was super.
June 6, 2024
I hope it will be helpful to increase my sale. I will write more reviews after I use some days. Just moment,it is my first time. but their customer service is good and effective. Good.
June 5, 2024
Very user friendly. Tommy was very patient in helping to resolve the issue.
June 5, 2024
Great documentation and wonderful UI. Gwen offered amazing customer support.
Store
My Store
Using app
28 days
June 5, 2024
Super helpful customer service with Gwen! Looking forward to a great relationship with UpPromote!