UpPromote Affiliate Marketing

My interaction with Mina was great. Fast and accurate and easy to understand responses.

Exceptional support, fast responses, and immediate solutions. The quality of support provided by their team is excellent. Today, Tanie assisted us and perfectly demonstrated the professionalism and efficiency of the support team.

Support is quick and effective. I was especially helped by Tanie from In-App Support. She quickly escalated and fixed our issue and remained in contact while the issue was being fixed.

very useful and responded right away. Helped me do what I needed to get done and was very clear

好

Application pratique avec une multitude de fonctionnalités différentes. L'équipe d'aide est très réactive et arrangeante en cas de demande. Je recommande cette application. Seul bémol, c'est qu'il faut tout re configurer en français et bien vérifier chaque ligne d'écriture ou de prompt pour ne pas envoyer des infos systématiques en anglais. Je recommande!

Tanie was very responsive and is helping me figure out some issues I'm having with the development team. She was very nice and I'm looking forward to hearing back from her about the issue.

Tani was very supportive in fixing my issue.

Thanks for the excellent customer support from Lina. It was quick and stress free.

The Logic Issue: If you have multiple collaborators or influencers (e.g., Collaborator A is linked to SKU 1, and Collaborator B provides a coupon for SKU 2), this app CANNOT handle them in a single order. Their system forced the entire order’s commission to only ONE person, completely ignoring the "Product Connection" I set up for other SKUs. In my case, even though a product was hard-linked to a specific partner, a simple coupon used for a different product in the same cart wiped out their credit. The Support/Attitude: When I reported this as a logic flaw, the support team’s response was incredibly arrogant. They claimed they had "never heard of this request" and refused to fix this fundamental data integrity issue unless I paid for "expensive customization." They ignore the fact that as a Pro Plan subscriber, I expect accurate attribution—it’s the core purpose of an affiliate app! Conclusion: This app is only suitable for very small, simple stores with only one influencer per customer. If you are a professional merchant with multiple SKUs and various influencer partnerships, STAY AWAY. Their "one-order-one-owner" logic will cause you to lose data and damage trust with your collaborators. They care more about charging customization fees than fixing their product's basic logic.

Fantastic service from the team at UpPromote - Great Application

So great to use especially as a small business owner. Many other apps charge hundreds and are not nearly as good as UpPromote plus the customer service responds so quickly!

Great support from Tanie. Quick, on point. Thank you!

Setting up now. Excellent customer service, and instructions. Looking forward to starting our first campaign.

Mina was very helpful. Uppromote is great as i'm just getting into the affiliate space with my small brand. makes it easy to link shopify and uppromote to track affiliate commissions and sales

Tommy was super helpful and helped me understand how to set up my program correctly!

Customer service is great! Barney solved my issue immediately and professionally.