UpPromote Affiliate Marketing
UpPromote - Affiliate, influencer, referral programs
Rating
4.9
feedback
3,961
chart
#335
All reviews
Rating Breakdown
Review RSS Feed
Nov. 2, 2023
I recently needed to update an affiliate's email address in UpPromote, and Gwen from the customer support team provided outstanding assistance. Her approach was straightforward, requesting the new email and promptly making the change. Gwen's efficiency and professionalism were impressive. UpPromote's user-friendly interface streamlined affiliate management. For Shopify users seeking a hassle-free affiliate marketing solution with exceptional customer support, I highly recommend UpPromote. Gwen's assistance made my experience incredibly positive. Kudos to Gwen and UpPromote for their excellent service!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 2, 2023
Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 2, 2023
splendid app and customer service
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 2, 2023
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Nov. 1, 2023
So far I love the app and thought this was a specific review for my recent bulk payout experience. In regard to that I kept getting an error message because it was my first time so I'd fix what needed to be fixed and it would still give the error so I had to close and exit 3 times to get it to go through with my changes. Just to add to it I submitted this review and it brought me back to the same page to submit the review. After 5 times I gave up and lo and behold my review is there. If this edit doesn't show up I'm not going to keep clicking this time. I'm tired ;)
Hi there. We're sorry to hear about the issue you got there. We'd love to hear more about it in order to make things right for you. We've sent you a message via the in-app chat channel. We hope you can check it out. Cheers!
Nov. 1, 2023
Very easy to set up!
Store
My Store
Using app
2 months
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Nov. 1, 2023
the worst company in the world i gave them nearly 100,000 affilates and they completely screwed up everything you speak with 7 different people a day i have no idea how they have these reviews
Hi there. Thank you for sharing your thoughts here. Just a clarification here, all 100,000 affiliates you mentioned are for your own use only, and UpPromote will not initiate any contact with any of them. Also, we're sorry that we don't have any agents who can be available 24/7 just to support you. We had no choice but to support you with different agents. We believe all of our agents are capable of assisting you with your concerns in a timely manner. We have been trying our best to do every single one of your extra requests. Unfortunately, our team effort seems to not meet your expectations. We will keep trying to show you how we deserve those reviews. Regards,
Oct. 31, 2023
Gwen has been immensely helpful in getting my program set up!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Oct. 31, 2023
Highly recommend. Easy to use and integrate.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Oct. 31, 2023
I swear on my mom's life, the support on this app is something out of this world i have been using there app for a while now and OMG. the amount of respect i got for these guys is on a new level now. if you dont use there app you definetly are missing out alot of stuff ! Damn i would take the whole team out for dates if i could xDD am soooo loving them right now ! P.S : Highly recommened, Highly recommened , Highly recommened 5 star easy !!!
What an amazing sharing! Thank you very much for trusting the UpPromote team. This truly gives us the motivation to keep going forward. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Much love!
Oct. 30, 2023
great so far, very easy to setup and self intuitive, wish the free trial offered a bit more.
Feb. 4, 2024
I'd like to give a big shoutout to Tommy & Selina from customer service. They provided exceptional assistance and were incredibly helpful— they promptly addressed all my questions. The app is also very user-friendly. I highly recommend it! Rakel Partnerships Manager
Oct. 27, 2023
Support was really helpful and polite and willing too help and responded quickly.
Oct. 26, 2023
Evans was extremely helpful giving me some great tips with setting up my affiliate programme. Can't wait to see the App in action.
Oct. 24, 2023
Best customer service experience. They help with any type of inquire with a very short waiting time. Especially had the pleasure to talk often with Tommy and he's very kind and professional in assisting any kind of problem we might have.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Oct. 24, 2023
We had used another App (BOGOS) developed by Secomapp. The experience was so bad: because of their failure to warn Merchants about a bug of their app that allow users to place 0 value orders from the app, we lost a large sum of money. As a result of this experience, we would not recommend this app to any merchants. And we would warn all Shopify users that we know not to use any app developed by Secomapp.
Hi there. I'm Stark from UpPromote support. Since UpPromote always strives to give users the best experience possible, we appreciate the reviews from users very much. Therefore, we can't help but feel truly sad receiving a review about an app which is not UpPromote. I've contacted the BOGO team and had them reach you as soon as possible. We hope that they will have a solution and clarify all misunderstandings. All the best.
Oct. 21, 2023
Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!