Affiliate Marketing UpPromote
UpPromote - Affiliate, influencer, referral programs
Rating
4.9
feedback
2,964
chart
#369
All reviews
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Jan. 26, 2024
Gwen and Tommy on their team have been fantastic at answering all of my technical questions and getting me setup. I would highly recommend UpPromote!
Jan. 25, 2024
I just started on the UpPromote App but so far the customer service has been top tier! I asked one of the support service members, Tommy, several questions in a row and he was able to explain the answers in a straightforward way and provide immediate resolutions. Keep UP the great work! (pun intended).
Jan. 25, 2024
Jan. 25, 2024
Really fast customer Service. Tommy solved my query and went out of the way to give me details about the solution
Jan. 23, 2024
Jan. 23, 2024
I have got a prompt reply from the team and Tommy is very supportive. He understood my problem and came back to me with a solution in no time.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Jan. 22, 2024
Gwen was really helpful! She went above and beyond on what it is expected of a good customer care representative. She was able to guide me through the process how to set up the affiliate function and I am glad with her quick responses. I am not really kind using chats, but this is really good experience, felt face-to-face customer care service. Given clear instructions and easy to understand.
Jan. 21, 2024
Using this app for a year. It's great, love the functionality, very easy to navigate. I recommend this app to anyone looking for an affiliate program.
Jan. 21, 2024
Absolutely amazing. So helpful!! Took their time to help me and gave detailed responses. I am so thankful!
Jan. 20, 2024
Evans was super helpful at customer service and took time to understand and find a solution for the issue.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Jan. 19, 2024
I think the program is very hard to figure out, especially ML, however, one of the agents Nick has been beyond amazing every time, he actually takes the time to help instead of just sending out links. He definitely goes above and beyond
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!
Jan. 19, 2024
$800 a year GROSSLY OVER PRICED! WARNING! Those who upgrade to this FROM THE $300 OPTION get offered ZERO discount... That is UNLESS you cancel the next day and they knock off $150 off THE $800, if you select "Was too expensive" - What about those that just buy it? Oh, they get nothing by the way. For me, that's a disgrace in terms of business-to-business ethics The basic set of features are lacking, you cannot even setup auto payment to paypal with the basic version, and the accounting options are all greyed out/missing, or constantly saying upgrade to pro next to them - If you have any subscription-based products where it requires a VERY simple , 3 minute bit of code, they force you to go onto pro which $800 a year
Hi there. This is Stark - CS manager at UpPromote. I'm sorry that our discount offer has upset you in such an unexpected way. We do acknowledge that some users need to use a single feature in a higher plan while cannot afford the whole subscription plan. Therefore, we consider the discount offer to be some help from us. As with any other SaaS business, offering discounts for users who want to leave is a very common effort to retain users. We never meant to upset our users like that. Anyway, in the first quarter of 2024, we're going to do some testing and consider applying a new subscription model in which users can subscribe to separate features. We hope that with this new model, we can reach and assist more small businesses. Anyway, we always value feedback from users, so thank you for sharing your insights. Best,
Jan. 18, 2024
I'm just staring out with UpPromote and had a few questions. Evan was nice, read my questions and answered them in a timely manner. Very helpful!
Jan. 18, 2024
Great app and great customers support service. Worked with Selina for just several minutes to customize styling and HTML structure of an affiliate registration page in a needed for our company way. Thank you so much!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.