All reviews

Rating Breakdown

  • 5
    95% (3,096 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,989)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2024

Their customer support is amazing! Evans assisted me all the way in resolving my issue.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2024

Excellent customer service that is super quick to respond and resolve any issues!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2024

Has a lot of great features. Was surprised it even has an MLM (multi-level marketing) feature. Support is also superb!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

I am leaving a review for the customer service side of UpPromote. 10 out of 10! Thank you for having excellent customer service. That means the world to companies that need prompt, respectful, and efficient CS support. Evans was my CS rep.

Using app

14 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 29, 2024

i like your employee Barney, she is so sweet ,she help with me

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us via the in-app chat anytime. Cheers!

5 / 5 Share

July 29, 2024

I'm new to this APP and affiliate marketing, but it still has very good support even if I choose a Free plan. Tommy assists me in time and with patience, very nice team and easy to work with!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

Brilliant app, we're using it for affiliate referrals and also customer referrals. The customer referrals isn't 100% there yet, there are a couple of features they really need to add, but even so, it's still ten times better than the customer referrals app we were using previously. The affiliate app is great, very versatile. Probably the best thing about UpPromote though is their support team, literally any time we have a question, they're there on the chat system within a minute or so, they're always really helpful, definitely among the best apps I've ever experienced when it comes to the quality of customer support.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2024

I'm just getting started and Gwen was very helpful today.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2024

I installed the UpPromote Affiliate Marketing App today and had a couple of questions about setting it up. Nick was on the ball answering questions and helping me to customize the look. I know that if I have questions moving forward, customer service is quick and professional. Thanks Nick!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2024

late and a weekend.. but Selina was there to clear clouds

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2024

very helpful!

Store

DaTeoy

Using app

33 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

July 25, 2024

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

Gwen on support was so quick to help - took about three minutes total! Fastest customer support assistance ever.

Using app

About 1 year

Total reviews

4

Average rating

2.0

5 / 5 Share

July 25, 2024

I've only been using the app for a week or so, but it seems to be a pretty low learning curve. I had an issue with setting up our payment method and Selena was super helpful and jumped on the chat straight away!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

Amazing customer service! Selina helped with everything and very patient. Thank you!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2024

Amazing customer support - had some things to be changed and they did it in minutes. Really nice experience. Thank You Selina, Evans and Barney :)

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

The app works very well and we can recommend it. Change requests are sometimes implemented for a small surcharge if this is possible. The support team around Barney and Stark etc. is quick and easy to reach, always friendly and solution-oriented. The only drawback is that the store credit is not converted into actual store credit, but into a discount code. If this could be improved, we would be 100% happy.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2024

Barney is very patient with my questions, and the app is met my needs, great!

Using app

About 1 month

Total reviews

2

Average rating

5.0