All reviews

Rating Breakdown

  • 5
    94% (677 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (19 ratings)

Reviews with Text

  • 90% (652)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2025

Quick and efficient!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Customer service is incredible. Very happy. I cant wait to see how the plug-in works out.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're so glad to hear you're happy with the customer service, it truly means a lot to us. 💕 We're excited for you to see the full potential of the plug-in and are here to support you every step of the way! 😊

5 / 5 Share

April 6, 2025

Patti was wonderful, helped me for 1,5 hours straight and found all the best solutions for my brand. A true modern day hero!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 😊 We're thrilled to hear Patti was such a great support, dedicating that time and care to find the best solutions for your brand. We'll definitely pass along your kind words, she’ll love being called a modern-day hero! 💛 Please let us know how we can continue to assist you! 🙏

5 / 5 Share

April 5, 2025

great customer service! thank you.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience with our customer service. Your support means the world to us, and we're always here if you need anything. Thank you again! 💛🙌

5 / 5 Share

April 5, 2025

Excellent Customer Service! What really stood out was the excellent customer service — the team is responsive, knowledgeable, and genuinely wants to help you succeed. Highly recommend if you're looking to optimize your upsells and deliver a smoother customer journey!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 😊 We're so glad to hear that our team’s support stood out to you — being responsive, knowledgeable, and truly invested in your success is exactly what we strive for every day. We’re thrilled that the app is helping you optimize your upsells and create a smoother experience for your customers. Your recommendation means a lot to us, please let us know how we can continue to assist you! 💛🚀

5 / 5 Share

April 4, 2025

Pierre was super helpful and found a solution for us to be able to have post purchase upsells on our site, when initially it would have been impossible due to a third party software we have that was interfering. 10 out of 10 recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this! 😊 We're thrilled to hear that Pierre was able to find a creative solution for your post-purchase upsells, especially with the challenge of third-party software in the mix. That kind of problem-solving is exactly what we aim for! We’re so glad we could help make things work smoothly for your store! Here’s to continued success ahead! 💛🙌

5 / 5 Share

April 4, 2025

Support was really helpful and very quick

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! 😊 We’re so happy to hear that our support team was able to assist you quickly and effectively. Your experience means a lot to us, and we’re always here whenever you need a hand. 💛

5 / 5 Share

April 4, 2025

Great app and even better support! Aftersell has been a great addition to our Shopify Plus store. The app works smoothly, and the extra sales we’re generating from post-purchase offers are a big win. But what really stood out was the amazing support — we had a couple of questions during setup and the Aftersell team helped us quickly and thoroughly. Super friendly, fast, and professional. Highly recommended!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We're thrilled to hear that Aftersell has been a valuable addition to your Shopify Plus store and that you're seeing strong results from your post-purchase offers, that's exactly what we love to hear! We're especially glad our support team could make your setup experience smooth and stress-free. Providing friendly, thorough help is what we strive for every day. Your recommendation truly means a lot to us, thank you for being a part of the Aftersell family! 💛🚀

5 / 5 Share

April 3, 2025

Fantastic. Lillian was able to get us up and running in minutes. Looking forward to some great results!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're so happy to hear that Lillian was able to get you up and running so quickly, she's truly fantastic! We’re excited for you and can’t wait to see the great results ahead. If you ever need anything along the way, we’re always here to help. 💛

5 / 5 Share

April 3, 2025

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a kind review 🙏. Please let us know how we can continue to assist you!

5 / 5 Share

April 2, 2025

This is my favorite app, and I highly recommend it.

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Wow!! Thank you so much! 😊 We're honoured to be your favourite app and truly appreciate the recommendation. Knowing we're making a positive impact means the world to us. We’re here for you anytime you need us. Thanks again for the support! 💛🙌

5 / 5 Share

April 2, 2025

Works great and phenomenal customer support!

Using app

33 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear the app is working well for you and that our customer support made a great impression. Providing a smooth experience and genuine support is what we’re all about! We’re excited to keep supporting your success every step of the way! 💛🙌

5 / 5 Share

April 2, 2025

Patti is very helpful and solved my problems, thank you

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're so glad to hear that Patti was able to help and get everything sorted for you. We'll be sure to pass along your appreciation, she’ll be thrilled to hear it! If you ever need anything else, we're always here to help. 💛

5 / 5 Share

March 31, 2025

Still new to the app, but had a great experience getting a few funnels set up with Patti. She was extremely friendly, quick, and communicative. Can't wait to really dive in and get going with the app!

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Love hearing that! So glad Patti could help get you off to a great start 😊 Excited for you to dive in and see what the app can really do—let us know if you need anything along the way!

5 / 5 Share

April 23, 2025

Jacinda was incredibly helpful and took the time to review the app with us in detail. She was knowledgeable, patient, and ensured that all our questions were answered. Her insights made a big difference, and we truly appreciate her support. Highly recommend working with her!

Using app

Over 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for the kind feedback! 😊 We're so glad to hear Patti was incredibly helpful and took the time to walk through the app in detail. Her knowledge, patience, and thoughtful insights really do make a big difference. 🙌 We truly appreciate you taking the time to share this—and totally agree, she's fantastic to work with! 🌟

5 / 5 Share

March 27, 2025

Quick and helpful customer support! Michelle was great

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a ton for the kind words! 😊 So glad Michelle was able to help out quickly and make the experience a smooth one. We’re always here if you need anything else! 🙌

5 / 5 Share

March 27, 2025

Easy to use App and the support is allways there to help. I get 8x ROI so its free for me.

Using app

About 1 year

Total reviews

15

Average rating

5.0

Developer Reply

Love that! 😊 Awesome to hear the app’s been easy to use and that support’s been there when you need it. And an 8x ROI? That’s what we like to hear—sounds like a win all around. Don’t hesitate to reach out if you ever need a hand! 💪

5 / 5 Share

March 26, 2025

Hailey was so helpful and VERY informative with everything! She was such a help and knew exactly how to get what I needed done. Thank you!

Store

SnapCap

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

That’s amazing to hear—thank you! 😊 Hailey will be so happy to know she was able to guide you through everything and get things sorted just right. We’re always here if you need anything else—don’t be a stranger! 🙌

5 / 5 Share

March 26, 2025

I tried multiple post purchase app. AfterSell is not only the most stable, but also the one with the price that makes sense!

Using app

About 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Appreciate you sharing that! 😊 It’s awesome to hear AfterSell stood out as the most stable and also the best value. That combo’s what we aim for! Glad it’s been a great fit for you—let us know if you ever need anything! 🙌

5 / 5 Share

March 24, 2025

Hailey is amazing! So nice to be able to get support from a real agent rather than an AI bot. I'm glad they allow escalating to real support folks who are friendly and super fast with resolutions!

Using app

7 months

Total reviews

10

Average rating

5.0

Developer Reply

Love hearing that—thank you! 🙌 Hailey really is amazing, and we totally agree—there’s nothing like getting real help from a friendly human when you need it. So glad the support felt personal and speedy. We’ve got your back anytime! 🤗