All reviews

Rating Breakdown

  • 5
    94% (677 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (19 ratings)

Reviews with Text

  • 90% (652)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 8, 2025

Great expierince and the app does really work! the service is also great :)

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your lovely feedback! 😊 It's great to hear that the app is working well for you and that your experience with our team has been a positive one. Thanks for being with us, we're always here if you need a hand! 💕

5 / 5 Share

April 7, 2025

Quick and efficient!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Customer service is incredible. Very happy. I cant wait to see how the plug-in works out.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're so glad to hear you're happy with the customer service, it truly means a lot to us. 💕 We're excited for you to see the full potential of the plug-in and are here to support you every step of the way! 😊

5 / 5 Share

April 6, 2025

Patti was wonderful, helped me for 1,5 hours straight and found all the best solutions for my brand. A true modern day hero!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 😊 We're thrilled to hear Patti was such a great support, dedicating that time and care to find the best solutions for your brand. We'll definitely pass along your kind words, she’ll love being called a modern-day hero! 💛 Please let us know how we can continue to assist you! 🙏

5 / 5 Share

April 5, 2025

great customer service! thank you.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience with our customer service. Your support means the world to us, and we're always here if you need anything. Thank you again! 💛🙌

5 / 5 Share

April 5, 2025

Excellent Customer Service! What really stood out was the excellent customer service — the team is responsive, knowledgeable, and genuinely wants to help you succeed. Highly recommend if you're looking to optimize your upsells and deliver a smoother customer journey!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 😊 We're so glad to hear that our team’s support stood out to you — being responsive, knowledgeable, and truly invested in your success is exactly what we strive for every day. We’re thrilled that the app is helping you optimize your upsells and create a smoother experience for your customers. Your recommendation means a lot to us, please let us know how we can continue to assist you! 💛🚀

5 / 5 Share

April 4, 2025

Pierre was super helpful and found a solution for us to be able to have post purchase upsells on our site, when initially it would have been impossible due to a third party software we have that was interfering. 10 out of 10 recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this! 😊 We're thrilled to hear that Pierre was able to find a creative solution for your post-purchase upsells, especially with the challenge of third-party software in the mix. That kind of problem-solving is exactly what we aim for! We’re so glad we could help make things work smoothly for your store! Here’s to continued success ahead! 💛🙌

1 / 5 Share

April 4, 2025

Me cobraram mesmo sem eu ter usado o aplicativo. E é caro, então, cuidem ao assinar esse aplicativo. Até que é bom, mas se você não usa, eles cobram igual

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 4, 2025

Support was really helpful and very quick

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! 😊 We’re so happy to hear that our support team was able to assist you quickly and effectively. Your experience means a lot to us, and we’re always here whenever you need a hand. 💛

5 / 5 Share

April 4, 2025

Great app and even better support! Aftersell has been a great addition to our Shopify Plus store. The app works smoothly, and the extra sales we’re generating from post-purchase offers are a big win. But what really stood out was the amazing support — we had a couple of questions during setup and the Aftersell team helped us quickly and thoroughly. Super friendly, fast, and professional. Highly recommended!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We're thrilled to hear that Aftersell has been a valuable addition to your Shopify Plus store and that you're seeing strong results from your post-purchase offers, that's exactly what we love to hear! We're especially glad our support team could make your setup experience smooth and stress-free. Providing friendly, thorough help is what we strive for every day. Your recommendation truly means a lot to us, thank you for being a part of the Aftersell family! 💛🚀

5 / 5 Share

April 3, 2025

Fantastic. Lillian was able to get us up and running in minutes. Looking forward to some great results!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're so happy to hear that Lillian was able to get you up and running so quickly, she's truly fantastic! We’re excited for you and can’t wait to see the great results ahead. If you ever need anything along the way, we’re always here to help. 💛

5 / 5 Share

April 3, 2025

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a kind review 🙏. Please let us know how we can continue to assist you!

5 / 5 Share

April 2, 2025

This is my favorite app, and I highly recommend it.

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Wow!! Thank you so much! 😊 We're honoured to be your favourite app and truly appreciate the recommendation. Knowing we're making a positive impact means the world to us. We’re here for you anytime you need us. Thanks again for the support! 💛🙌

5 / 5 Share

April 2, 2025

Works great and phenomenal customer support!

Using app

33 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear the app is working well for you and that our customer support made a great impression. Providing a smooth experience and genuine support is what we’re all about! We’re excited to keep supporting your success every step of the way! 💛🙌

5 / 5 Share

April 2, 2025

Patti is very helpful and solved my problems, thank you

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're so glad to hear that Patti was able to help and get everything sorted for you. We'll be sure to pass along your appreciation, she’ll be thrilled to hear it! If you ever need anything else, we're always here to help. 💛

4 / 5 Share

April 2, 2025

The 4 stars is for the app (THE CUSTOMER SERVICE EXPERIENCE WAS 5+ STARS). Jacinda was professional, friendly, and patient. I had difficulties understanding how to make changes and not only was the time taken to understand my problem, but also being empathetic with the frustration I was having with what seemed like something that should be an easy fix. I was provided with instructions, suggestions, and a step by step guide which made it easy to follow along and find the solution that I needed to make today (or in the future). 100% wish my CS experiences for all ecommerce troubleshooting are as great as this one.

Store

Stimara

Using app

Almost 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for your thoughtful and detailed feedback! 😊 We’re incredibly happy to hear that Jacinda provided such a supportive and empathetic experience. It means a lot to know she took the time to truly understand your concerns and walk you through everything with care and clarity. We’re always aiming to make things easier and less frustrating, and it’s wonderful to hear that the step-by-step guidance helped you get to the solution you needed. We’ll be sure to share your kind words with Jacinda, she’ll be thrilled! Thank you again for your honesty and for highlighting both your app and support experience, we’re grateful to have you with us! 💛

5 / 5 Share

March 31, 2025

Still new to the app, but had a great experience getting a few funnels set up with Patti. She was extremely friendly, quick, and communicative. Can't wait to really dive in and get going with the app!

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Love hearing that! So glad Patti could help get you off to a great start 😊 Excited for you to dive in and see what the app can really do—let us know if you need anything along the way!

5 / 5 Share

April 23, 2025

Jacinda was incredibly helpful and took the time to review the app with us in detail. She was knowledgeable, patient, and ensured that all our questions were answered. Her insights made a big difference, and we truly appreciate her support. Highly recommend working with her!

Using app

Over 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for the kind feedback! 😊 We're so glad to hear Patti was incredibly helpful and took the time to walk through the app in detail. Her knowledge, patience, and thoughtful insights really do make a big difference. 🙌 We truly appreciate you taking the time to share this—and totally agree, she's fantastic to work with! 🌟

5 / 5 Share

March 27, 2025

Quick and helpful customer support! Michelle was great

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a ton for the kind words! 😊 So glad Michelle was able to help out quickly and make the experience a smooth one. We’re always here if you need anything else! 🙌

5 / 5 Share

March 27, 2025

Easy to use App and the support is allways there to help. I get 8x ROI so its free for me.

Using app

About 1 year

Total reviews

15

Average rating

5.0

Developer Reply

Love that! 😊 Awesome to hear the app’s been easy to use and that support’s been there when you need it. And an 8x ROI? That’s what we like to hear—sounds like a win all around. Don’t hesitate to reach out if you ever need a hand! 💪