All reviews

Rating Breakdown

  • 5
    93% (759 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (10 ratings)
  • 1
    3% (24 ratings)

Reviews with Text

  • 87% (712)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 9, 2025

These guys are next level! Their support is amazing fast, and it backs such an epic well designed product. Well done, highly recommended

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow!! Thank you so much for the amazing feedback! 🤩 We're beyond happy to hear that you're loving both the product and the lightning-fast support. It means a lot to the team to know we're hitting the mark. Thanks again for the recommendation, we're here anytime you need us! 🚀🙌

5 / 5 Share

June 8, 2025

very helpful customer service. Super fast response times.

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're glad to hear our customer service team was helpful and quick to respond. If you ever need anything else, we're always here for you! 💬✨

5 / 5 Share

June 5, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Laura is an amazing customer service representative! She made me a personal video showing the best way to lay out the widgets, with a brief explanation of why each one goes where it does.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Wow, thank you so much for the shoutout! 🙌✨ We’re absolutely thrilled to hear that Laura was able to go above and beyond for you! 🎥💡 A personalized video walkthrough? That’s classic Laura: thoughtful, clear, and always ready to help 💙🧩 It’s awesome to know her explanation made your widget layout easier to understand and implement. We’ll be sure to pass along your kind words, they’ll make her day! 😊 Thanks again for your support! 🌟

5 / 5 Share

June 2, 2025

Immediate support, very helpful!

Using app

26 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much! 🙌 We’re happy to hear our support team could help you out right away 💬⚡ We're always here if you need anything! 😊

5 / 5 Share

June 2, 2025

I was recommended this upsell app by a big brand on shopify. Someone called John was really helpful and set this all up for me as I struggle a lot with the technical side of things but he made it all so easy and stress free by setting the whole thing up for me so quickly. I’m looking forward to seeing how this goes and will definitely be leaving another review once we’ve been using the platform a for a bit. Thank you so much for your great customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the lovely feedback! 💬💙 We're so glad you found us through a trusted recommendation, and even more thrilled that John was able to make everything smooth and stress-free for you! 🙌✨ We know the technical side can feel overwhelming sometimes, so it’s awesome to hear John made setup a breeze 🛠️💡 He’ll be so happy to hear your kind words! We’re excited for you to start seeing results and can’t wait to hear your thoughts once you’ve had some time with the platform 🚀📈 Thanks again for choosing us, we’re always here if you need anything! 😊

5 / 5 Share

May 29, 2025

This app is a no-brainer if you have multiple SKUs. On day 1 I got two upsells with very little effort on my half. I'm looking forward to utilising it properly with A/B testing etc. Shout out to their support too, they were really helpful.

Store

Fridja

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! 🙌 We're so glad to hear you're already seeing results with upsells from day one, that’s exactly what we love to see, especially with multiple SKUs! It’s awesome that you’re planning to dive into A/B testing too, there’s so much potential there. Big thanks as well for the kind words about our support team, they’ll be thrilled to hear it! If you ever need anything, we’re here to help you make the most of it. 🚀💬

5 / 5 Share

May 29, 2025

Jacinda was incredible! Great app and customer service was 10/10...thank you for being so helpful!

Store

Reviva

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙌💙 We’re so happy to hear you’re loving the app and Jacinda will be thrilled to know she made such a great impression! 🌟😊 Customer service that’s 10/10 is exactly what we aim for, and we're so glad we could be helpful. Thanks again for your support, we’re here anytime you need us! 💬🛠️

5 / 5 Share

May 28, 2025

Great app. When I had an issue (user created, ie - by me), they were very quick to respond with clear and correct instructions and it was resolved.

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 🙏✨ We’re glad to hear you’re enjoying the app and even happier that our team could quickly help resolve the issue (even if it was a user-created one 😉). Clear guidance and fast support are what we strive for, so it’s great to know we delivered! Don’t hesitate to reach out if you need anything else, we’re always here to help 💬🛠️

5 / 5 Share

May 27, 2025

Very very good customer support that not only answered my questions but also suggested alternatives in achieving the goal when the technical possibilities are limited. (Thanks Patti!) The app itself is intuitive and has been driving steady revenue for us which is awesome, looking forward to scaling further with aftersell giving use more margins to acquire new customers!

Store

LUCINN

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 🙌💙 We’re thrilled to hear that Patti was able to not only answer your questions, but also go the extra mile in suggesting smart alternatives when technical limitations popped up, that’s what true support looks like! 👏💡 It’s fantastic to hear the app is intuitive and already helping drive steady revenue 📈✨ We’re excited to keep supporting your growth as you scale and love that AfterSell is helping you unlock better margins and customer acquisition potential 🚀 Thanks again for the kind words and we’ll definitely pass along your shoutout to Patti! 😊

5 / 5 Share

May 26, 2025

Great app. Lillian gave the greatest support I've ever had !

Using app

About 13 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the kind words! 💙 We’re so happy to hear you’re enjoying the app and wow, what an incredible shoutout for Lillian! 🙌✨ She’ll be absolutely thrilled to hear this was the greatest support you’ve ever had that’s what we strive for every day! 😊 Thanks again for your support.. we’re always here if you need anything!

5 / 5 Share

May 22, 2025

Great app and very helpful chat support. So far, we are using it to show checkout and product page upsells and it's been so easy to configure. Highly recommended app!

Store

Simufy

Using app

6 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you so much for the kind words! 😊 We’re glad to hear you’re finding the app easy to use and that checkout and product page upsells are working well for you! Huge thanks for the recommendation and our support team is always here if you need anything! 🙌💛

5 / 5 Share

May 21, 2025

Brandon has been absolutely amazing — super helpful and really went above and beyond to support me with my concern! It made a big difference and I truly appreciate the care. The app has become an essential part of how we run our business, and we’re really glad to be using it. One thing that would make it even better is having more options to customize the design — I think that could be a fantastic addition in the future, and something that would give users even more flexibility. Thanks again for the great support and for building such a useful tool!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful feedback! 😊 We're so glad to hear Brandon was able to go above and beyond for you, that truly means a lot to our team. It's also wonderful to know the app has become an essential part of your business! We really appreciate your suggestion about adding more design customization options. That’s great insight, and we’ll be sure to share it with our product team as we continue to improve the experience for our users. 💡 Thanks again for being part of the AfterSell family! 💛

5 / 5 Share

May 21, 2025

Amazing customer service — always quick to resolve issues, and consistently kind and warm in their approach. I wish more apps offered this level of incredible support when problems arise. Also the app offers everything that we need right now for post purchase upsells and checkout customization in multiple languages.

Using app

About 1 year

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear that our support team has been consistently helpful and warm, that's exactly the experience we aim to provide! It’s also great to know the app is meeting your needs for post-purchase upsells and multilingual checkout customization. Your feedback means a lot, and we're so glad to be supporting your success! 💛🙌

5 / 5 Share

May 19, 2025

Hailey heeft me uiteindelijk goed geholpen met alles.de klantenservice van aftersell zijn allemaal heel behulpzaam. Ik wil graag bedanken, Patty & Hailey!

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Heel erg bedankt voor je lieve bericht! 😊 We zijn blij om te horen dat Hailey je goed heeft kunnen helpen en dat je tevreden bent met onze klantenservice. Patty en Hailey zullen dit zeker waarderen! 💛 We staan altijd voor je klaar als je nog iets nodig hebt.

5 / 5 Share

May 19, 2025

Best app to use to for upsell and after sell! Brandon is amazing and helped me with everything. Thanks again!

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much! 🙌 We’re thrilled to hear you’re loving the app for upsells and post-purchase offers. Huge shoutout to Brandon, we’ll make sure he sees your kind words! 😊 We're always here if you need anything else. Thanks again! 💛

5 / 5 Share

May 19, 2025

Really satisfied with the app and customer support. Brandon was very responsive and fixed my problem really quickly. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2025

Aftersell is a fantastic app. It's easy to set up and user-friendly We've seen a noticeable boost in our RPV. Great support team as well, recommend for any store looking to increase post purchase revenue.

Store

Oreylo

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 😊 We're thrilled to hear that AfterSell has been easy to set up and is already helping boost your RPV. Huge thanks for the recommendation and we're always here if you need support along the way! 💛🙌

5 / 5 Share

June 22, 2025

Super helpful and fast support! Very happy with this app!

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much! ✨ We’re thrilled to hear you’re happy with the app and that our support team could help out quickly. Don’t hesitate to reach out if you ever need anything! 💛

5 / 5 Share

May 15, 2025

Lilian was great to work with, they really helped me navigate my issues and provided a solution.

Using app

2 days

Total reviews

2

Average rating

5.0