Aftersell Post Purchase Upsell
Aftersell Post Purchase Upsell & Checkout Upsell
Rating
4.8
feedback
724
chart
#406
All reviews
Review RSS Feed
Feb. 13, 2025
Lillian was very helpful and quick to respond to my need. I would definitely recommend this app and the team behind it!
We're so glad that Lillian was helpful and quick to respond to you! 😁 Thank you so much for your recommendation, we really appreciate it! 😍
Feb. 11, 2025
Patti was very helpful and really listened to my needs! Great customer service. Very timely.
We're so happy that Patti was helpful and listened to your needs! 😁 Please let us know how we can continue to support you with our great and timely customer service! 🙏
Feb. 11, 2025
Very helpful! Thanks to Lilian
We're so glad that Lillian was very helpful! 😁. Please let us know if we can assist you with anything further! 🙏
Feb. 6, 2025
This app is genuinely easy to use, I've used 10+ different shopify plug-ins for various reasons and they're always difficult to use with limited features, but the layout is actually useful and not annoying. Also great customer service.
Thank you so very much for your kind review ☺️ We're so glad you found our app genuinely easy to use with a user friendly interface and great features. We're always happy to hear you had great customer service as well! Please let us know how we can continue to assist you 🙏
Feb. 5, 2025
Hailey was very diligent at answering my questions. Very good service!
We're very happy that Hailey was diligent at answering your questions and provided you great service 😁 Please let us know how we can continue to assist you 🙏
Feb. 5, 2025
Jacinda was amazing and helpful and took a lot of time with me and was very easy to understand Thank you!
Jacinda is amazing 🤩 We're so glad she was helpful and made things easy to understand, she's really good that way 🤗. Please let us know how we can continue to assist you!
Feb. 3, 2025
They have great support. Hailey helped me with everything I needed. Enjoying this app
Hailey will be so pleased to read this 🤩. We're so glad Hailey was able to help you with everything you needed and gave you great support! Please don't hesitate to let us know how we can continue to assist you 🙏
Feb. 1, 2025
App works great. Patti was very helpful!
We're so glad that Patti was helpful for you! Thank you for letting us know the app works great and we look forward to continuing to work with you 😁. Please don't hesitate to reach out if we can assist you with anything 🙏
Jan. 31, 2025
Great support team!
We're so glad you liked our great support team! 🤗 We think they're pretty great too!! Please don't hesitate to reach out if we can help you with anything else going forward 😁
Feb. 4, 2025
New review: So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again. Old review: No communication about the app literally being broken by the new Shopify checkout. Lost revenue and now it doesn't even work.
Thank you very much for allowing us to correct this issue for you 🙏. We're glad we reacted quickly to get our app working properly again for you. We appreciate your patience while we worked on corrected this and look forward to continue to work with you in the future ☺️
Jan. 29, 2025
Great app, easy to set up and use, solid customization options as well. Lillian was amazing and incredibly helpful with supporting us!
Lillian will be so happy to read this 🥰. We're so glad that you enjoyed the ease of set up, use, customizations, and overall app. Please let us know if we can assist you with anything further going forward! 🙏
Jan. 27, 2025
I'm still using the free trial so jury is out on the product yet as we are only just setting it up but the customer service / help desk are amazing so leaving the review to compliment them on a job very well done. So far the app looks good but only been using it for a couple of days so will give a more thorough review after a month
We're so happy that you enjoyed our customer service! We look forward to continuing to work with you so please let us know how we can continue to assist you!
Jan. 24, 2025
I had a fantastic experience with AfterSell and their support team, especially Dom! I was setting up an upsell offer and ran into a couple of challenges regarding product images and replacing an existing order with an upgraded variant. Dom was incredibly responsive, knowledgeable, and patient, providing clear guidance and multiple solutions to help me get everything set up properly. What really stands out about AfterSell is the sheer number of customizations available right out of the box. The platform is incredibly flexible, allowing for tailored upsell strategies that fit different business needs. On top of that, the support team provides helpful insights into how Shopify’s payment gateways work with post-purchase upsells, ensuring everything runs smoothly. If you're looking for a powerful upsell solution with extensive customization options and an exceptional support team, I highly recommend AfterSell!
WOW! 🤩 Thank you so much for such a wonderful review! We're so happy you had a great experience with Dom's responsiveness, knowledge, and patience in getting you set up. We're so pleased that you enjoyed our easy interface and flexible upsell options 😁. We love being able to help our merchants succeed in every way possible, so thank you again for recognizing the extra information provided. We look forward to continuing to work with you and please let us know how we can continue to assist you!! ❤️
Jan. 24, 2025
I worked with Jacinda and she was a huge help. Walked me through all the set ups and gave me advice and tips. She even made little tutorial videos personalized for my needs. A tremendous help.
Jacinda will be thrilled to read this! 😍. We're so happy you enjoyed her help in walking you through and her personalized videos to help you out! Please let us know how we can continue to support you! 🙏
Jan. 24, 2025
Just got the app, the support is exceptional. Can recommend for custom solutions. Thank you again for the help.
Thank you so much 🙏. We're so happy you enjoyed the exceptional help from our team and the custom solutions our app offers! Please let us know how we can continue to assist you 😁
Jan. 23, 2025
Lillian at Aftersell was incredibly helpful in resolving our challenges with Shopify's restrictions. She patiently explained the limitations and provided a workable solution, complete with detailed videos and documentation. I appreciate her proactive support, clarity, and willingness to go the extra mile to ensure we found a way to make it work. Highly recommend her for exceptional customer service! Thank you, Lillian!
Amazing 🤩 Lillian is going to love reading this review! We're so happy she was incredibly helpful by providing tailor-made videos, patience, and clarity to ensure a solution was found! Please don't hesitate to reach out if we can assist with anything further! 😁
Jan. 21, 2025
Knowledgeable and very helpful. Appreciate you!
Thank you so much for taking the time to leave us such a kind review! Please don't hesitate to reach out if there's anything else we can do to assist you!
Jan. 21, 2025
Great app and the support is amazing! Thanks Lillian :)
Lillian will be so happy to read this! We're very glad you got great support and are enjoying our app! 😁 Please let us know if we can assist with anything else!
Jan. 19, 2025
Dom was very cheerful, quick to help, and helpful with initial setup. thanks! So far so good with Upsell
Dom will be very happy to read this! We're glad that Dom was quick to help and cheerful during the process 😁. Please let us know if we can assist with anything else!
Jan. 16, 2025
The AfterSell app has been great for us! It’s boosted sales and worked exactly as we hoped. It’s easy to use, simple to customize, and the support team is responsive and helpful.
We're so happy our support team has been responsive and helpful for you 🙏. We're also happy to hear that we've been able to boost sales for you and you're finding the app easy to use! Please let us know if we can assist with anything else!! 😁