All reviews

Rating Breakdown

  • 5
    93% (719 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 89% (685)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2025

Great support team!

Using app

3 days

Total reviews

10

Average rating

4.9

Developer Reply

We're so glad you liked our great support team! ๐Ÿค— We think they're pretty great too!! Please don't hesitate to reach out if we can help you with anything else going forward ๐Ÿ˜

5 / 5 Share

Feb. 4, 2025

New review: So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again. Old review: No communication about the app literally being broken by the new Shopify checkout. Lost revenue and now it doesn't even work.

Using app

5 months

Total reviews

35

Average rating

4.3

Developer Reply

Thank you very much for allowing us to correct this issue for you ๐Ÿ™. We're glad we reacted quickly to get our app working properly again for you. We appreciate your patience while we worked on corrected this and look forward to continue to work with you in the future โ˜บ๏ธ

5 / 5 Share

Jan. 29, 2025

Great app, easy to set up and use, solid customization options as well. Lillian was amazing and incredibly helpful with supporting us!

Store

BEACN

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Lillian will be so happy to read this ๐Ÿฅฐ. We're so glad that you enjoyed the ease of set up, use, customizations, and overall app. Please let us know if we can assist you with anything further going forward! ๐Ÿ™

5 / 5 Share

Jan. 27, 2025

I'm still using the free trial so jury is out on the product yet as we are only just setting it up but the customer service / help desk are amazing so leaving the review to compliment them on a job very well done. So far the app looks good but only been using it for a couple of days so will give a more thorough review after a month

Using app

6 days

Total reviews

12

Average rating

5.0

Developer Reply

We're so happy that you enjoyed our customer service! We look forward to continuing to work with you so please let us know how we can continue to assist you!

5 / 5 Share

Jan. 27, 2025

AfterSell has been a fantastic addition to our Shopify store. Itโ€™s incredibly effective at increasing revenue by creating post-purchase upsell and cross-sell offers that are shown to customers after they complete their orders.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words ๐Ÿ™. We're so happy we've been a positive addition to your store and are an effective method at increasing your AOV. Please let us know how we can continue to assist you! ๐Ÿ˜

5 / 5 Share

Jan. 24, 2025

I had a fantastic experience with AfterSell and their support team, especially Dom! I was setting up an upsell offer and ran into a couple of challenges regarding product images and replacing an existing order with an upgraded variant. Dom was incredibly responsive, knowledgeable, and patient, providing clear guidance and multiple solutions to help me get everything set up properly. What really stands out about AfterSell is the sheer number of customizations available right out of the box. The platform is incredibly flexible, allowing for tailored upsell strategies that fit different business needs. On top of that, the support team provides helpful insights into how Shopifyโ€™s payment gateways work with post-purchase upsells, ensuring everything runs smoothly. If you're looking for a powerful upsell solution with extensive customization options and an exceptional support team, I highly recommend AfterSell!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

WOW! ๐Ÿคฉ Thank you so much for such a wonderful review! We're so happy you had a great experience with Dom's responsiveness, knowledge, and patience in getting you set up. We're so pleased that you enjoyed our easy interface and flexible upsell options ๐Ÿ˜. We love being able to help our merchants succeed in every way possible, so thank you again for recognizing the extra information provided. We look forward to continuing to work with you and please let us know how we can continue to assist you!! โค๏ธ

5 / 5 Share

Jan. 24, 2025

I worked with Jacinda and she was a huge help. Walked me through all the set ups and gave me advice and tips. She even made little tutorial videos personalized for my needs. A tremendous help.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Jacinda will be thrilled to read this! ๐Ÿ˜. We're so happy you enjoyed her help in walking you through and her personalized videos to help you out! Please let us know how we can continue to support you! ๐Ÿ™

5 / 5 Share

Jan. 24, 2025

Just got the app, the support is exceptional. Can recommend for custom solutions. Thank you again for the help.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much ๐Ÿ™. We're so happy you enjoyed the exceptional help from our team and the custom solutions our app offers! Please let us know how we can continue to assist you ๐Ÿ˜

5 / 5 Share

Jan. 23, 2025

Lillian at Aftersell was incredibly helpful in resolving our challenges with Shopify's restrictions. She patiently explained the limitations and provided a workable solution, complete with detailed videos and documentation. I appreciate her proactive support, clarity, and willingness to go the extra mile to ensure we found a way to make it work. Highly recommend her for exceptional customer service! Thank you, Lillian!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Amazing ๐Ÿคฉ Lillian is going to love reading this review! We're so happy she was incredibly helpful by providing tailor-made videos, patience, and clarity to ensure a solution was found! Please don't hesitate to reach out if we can assist with anything further! ๐Ÿ˜

5 / 5 Share

Jan. 21, 2025

Knowledgeable and very helpful. Appreciate you!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a kind review! Please don't hesitate to reach out if there's anything else we can do to assist you!

5 / 5 Share

Jan. 21, 2025

Great app and the support is amazing! Thanks Lillian :)

Store

CARDER

Using app

About 22 hours

Total reviews

4

Average rating

5.0

Developer Reply

Lillian will be so happy to read this! We're very glad you got great support and are enjoying our app! ๐Ÿ˜ Please let us know if we can assist with anything else!

5 / 5 Share

Jan. 19, 2025

Dom was very cheerful, quick to help, and helpful with initial setup. thanks! So far so good with Upsell

Using app

About 2 hours

Total reviews

9

Average rating

4.8

Developer Reply

Dom will be very happy to read this! We're glad that Dom was quick to help and cheerful during the process ๐Ÿ˜. Please let us know if we can assist with anything else!

5 / 5 Share

Jan. 16, 2025

The AfterSell app has been great for us! Itโ€™s boosted sales and worked exactly as we hoped. Itโ€™s easy to use, simple to customize, and the support team is responsive and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy our support team has been responsive and helpful for you ๐Ÿ™. We're also happy to hear that we've been able to boost sales for you and you're finding the app easy to use! Please let us know if we can assist with anything else!! ๐Ÿ˜

5 / 5 Share

Jan. 14, 2025

Jacinda was amazingly helpful through the process of setting up our app. She was thorough, swift and patient!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy that Jacinda was thorough, swift, patient, and amazingly helpful in getting you all set up ๐Ÿ˜ Please let us know how we can continue to support you!

5 / 5 Share

Jan. 14, 2025

Great app, Great customer service

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a nice review ๐Ÿ™. We're so happy you're enjoying our great customer service and app as well. Please let us know how we can continue to assist you!

5 / 5 Share

Jan. 7, 2025

Hailey helped me setup a funnel which i hope will perform better than mine. She's been really cooperative

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hailey will be thrilled to read this ๐Ÿ˜„ We're so glad she could help setup a funnel and we hope to see your success with us. Please let us know if we can help with anything else ๐Ÿ˜€

5 / 5 Share

Jan. 6, 2025

Great customer service, Helped me set up a basic funnel in minutes. Time to find out what other things i can do with it to increase my AOV.

Store

WOMMO

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

That's so great that we could give you great customer service and could help you set up a funnel. We're always happy to help you with anything further! ๐Ÿ˜€

5 / 5 Share

Jan. 6, 2025

Excellent customer support! Their help desk responded really fast and explained thoroughly how things work and showed in-depth knowledge on how to resolve my issue!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to hear that our help desk responded to you quickly and was able to provide an in depth explanation on how to resolve your issue as well as for the product as well. We look forward to continuing to provide you excellent support and growing with you in the new year ๐Ÿ˜

5 / 5 Share

Jan. 4, 2025

Using app

1 day

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a kind review! Please let us know how we can continue to assist you! ๐Ÿ™

5 / 5 Share

Jan. 1, 2025

Great customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy we could provide you great customer service ๐Ÿ˜ Please let us know how we can continue to assist you!