All reviews

Rating Breakdown

  • 5
    93% (719 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 89% (685)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2024

I had a fantastic experience working with John to implement the AfterSell Post Purchase Upsell app on my store. John was incredibly knowledgeable about the app and took the time to walk me through every feature, ensuring I understood how to maximize its potential for my store. His patience and professionalism stood out as he tailored his advice to my specific business needs. John even provided much needed tips. Thanks to his assistance, I feel confident about using the app to improve my store’s performance. If you’re considering using AfterSell, their support team is reason enough to give it a try. Exceptional service and a genuinely helpful representative—I couldn’t ask for more!"

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

What a fantastic review! Thank you so much for the kind words not just about our support team, but our app as well 🙏. John will be so happy to know that his patience and professionalism helped you have a great experience with him and that the tips he provided helped boost your confidence in using the app. We look forward to continuing to work with you and please let us know how we can continue to assist you! 😁

5 / 5 Share

Dec. 28, 2024

Patti was awesome! Very patient and helpful. I'm looking forward to seeing how Aftersell will increase my AOV!

Using app

About 1 hour

Total reviews

11

Average rating

4.6

Developer Reply

Patti is going to be so thrilled to see this review! We're so glad that she was patient and helpful and we look forward to seeing you grow! Please let us know how we can continue to assist you! 😁

5 / 5 Share

Dec. 28, 2024

Really good app and very good support team. Thanks

Using app

Over 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your kind review! We are so happy you enjoy our app and our great support team. 🙏 Please let us know how we can continue to support you! 😁

5 / 5 Share

Dec. 20, 2024

Amazing app with great 24/7 support! Shout out to Dom for helping me out in a bind!

Using app

About 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Dom is going to love reading this! We're so happy to provide 24/7 support and even more happy that we could help you out of a bind😄. Please let us know if there's anything else we can do to help out!

5 / 5 Share

Dec. 12, 2024

Fantastic service, fast solution, easy to manage

Store

Valeva

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a nice response, we really appreciate it! Please let us know if there's anything else we can do to help you! 😁

5 / 5 Share

Dec. 11, 2024

Great communication with the support team (the chatbot will almost immediately connect you to a human, THANK YOU) The app is very easy to use and I like the idea itself about after-purchase upsell. You need to put some effort into the strategic thinking. But if you don't have time for this, you can use the pre-designed funnel.

Using app

About 2 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for such a lovely review! 😁 We're so happy our chatbot could connect you to someone right away and they were able to assist you. We appreciate your kind words about the ease of using our app and that we have pre-designed funnels to help you get started while you think strategically about the future. 😁. We look forward to continuing to grow with you and let us know how was can support you in the future.

5 / 5 Share

Dec. 9, 2024

So far this sub app is working great. I really like the scheduling feature. This has made my customers experience with our product, and their subscriptions better.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you like that scheduling trigger, we also thought it would be a great feature to offer our customers 😀 We can't be more happy that we've been able to improve the already great experience your customers have with your product and subscriptions. Please don't hesitate to let us know if we can do anything to make your experience with us even better! 😀

5 / 5 Share

Dec. 5, 2024

Been using aftersell for a long time now. Great app for beginners and the support team is incredible!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your continued support in using our app!! ❤️🙏. We're so happy you like our support team and how easy the app is to use. If there's anything we can do to further support you, please don't hesitate to let us know!

5 / 5 Share

Dec. 2, 2024

great service

Store

Zound

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're very happy you enjoyed our service! Thank you for taking the time to leave us a nice review, we really appreciate that! Please let us know if we can assist you with anything in the future 😀

5 / 5 Share

Nov. 30, 2024

Store

Minus

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review, we really appreciate it! Please let us know if we can continue to assist with anything! 😃

5 / 5 Share

Nov. 22, 2024

top app

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you enjoy our app! Please let us know if we can assist you with anything in the future 😁

5 / 5 Share

Oct. 3, 2025

The chat bot was not much help as the screen did not agree with what it was telling me. Laura came on after requesting a human and she was very helpful. She even sent me a video explaining the steps.

Using app

Over 1 year

Total reviews

9

Average rating

4.8

Developer Reply

We're so glad Lillian was able to help you with sending a video explanation 😀 We would love to hear your feedback on how we can improve the setup process to be more clear, please let us know at: [email protected]. Looking forward to working with you 🙏

5 / 5 Share

Nov. 22, 2024

Super fast support and an easy to use app!

Store

Dosed

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad we were able to provide you fast support and you're finding the app easy to use! We're happy to help in any way we can, so please let us know if we can assist with anything else 😁

5 / 5 Share

Nov. 20, 2024

fast and easy

Store

Emberii

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you found the app easy to use and we could give you fast support! Thank you for your continued business and we look forward to continuing to work with you 😁

5 / 5 Share

Nov. 20, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a kind review! Please let us know if we can assist with anything in the future 😀

5 / 5 Share

Nov. 19, 2024

Great support from Mark, helped efficiently & quickly

Store

soniee

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Mark will be thrilled to read how he was able to help you quickly and efficiently! We appreciate you letting us help you grow 🙏 Please let us know if there's anything we can assist with in the future! 😁

5 / 5 Share

Nov. 17, 2024

Absolutely fantastic customer service from Patti. Was understanding & quick to ACTUALLY want to help us solve our issue. She single handedly kept us from switching applications.

Store

TRATEZ

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

WOW! 🤩 We think Patti is fantastic too and are so pleased to hear how understanding and quick she was to help you! We love hearing feedback from our customers and want to thank you for trusting us to help your business grow!

5 / 5 Share

Nov. 17, 2024

AfterSell is a game-changer! It significantly boosted our AOV with minimal effort. The support team, especially Mark, was incredibly helpful and responsive. Highly recommended!

Store

AirMag

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Mark will be so happy to hear how helpful he was for you and setting the app up. We love hearing that we could significantly increase your AOV with minimal effort and look forward to continuing to work with you!

5 / 5 Share

Nov. 16, 2024

Really good customer support!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

We love hearing that you enjoyed our customer support! Thank you so much for taking the time to leave us a nice review and please let us know if we can help with anything else!

5 / 5 Share

Nov. 14, 2024

Aftersell's customer service is great. Getting setup with the app on my storefront was super smooth and I was able to immediately get help from a customer service rep for any questions that I had throughout my journey

Using app

12 months

Total reviews

8

Average rating

4.9

Developer Reply

That makes us happy to hear our service was quick and able to help you with your questions! 😀. Looking forward to continuing working with you!