All reviews

Rating Breakdown

  • 5
    94% (677 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (19 ratings)

Reviews with Text

  • 90% (652)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2024

Great app! Shoutout to the outstanding customer support from Lillian

Using app

7 months

Total reviews

11

Average rating

3.3

5 / 5 Share

July 26, 2024

I am new to the app but it is very intuitive so far. This 5 stars is for the fantastic customer service, support and patience from Lillian on the live chat when asked many (very many) questions about the service. Thank you.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Superb app. Everything works smoothly.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

Quick to support and resolve any matters. Thanks Patti for the support.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2024

Very helpful and fast to respond and nice aswell

Using app

1 minute

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2024

Quick on the reply and quick on the answer. Also attached an example so that I could reference the solution as I was making the appropriated changes. Good job!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Absolutely love the amazing support on this app! The app itself is also amazing and is definately worth the investment, the only downside for us personally is that 1-click upsells are not being supported if you use an external payment provider. Other than that, the app really pays off :)

Using app

6 months

Total reviews

15

Average rating

4.7

5 / 5 Share

July 10, 2024

Amazing customer service and it has all the features i was looking for in an app. I wanted a post purchase app to help me sale a specific collection and only this app has it

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

Lillian was really helpful and the app is a must have if you want to boost your AOV. Really happy with everything!

Store

Othemo

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2024

John was very helpful, app seems good and well made. Thanks

Store

Novara

Using app

6 months

Total reviews

13

Average rating

4.8

5 / 5 Share

July 7, 2024

The customers support team: John is very helpful

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 25, 2024

Amazing support from the team!

Using app

3 months

Total reviews

16

Average rating

4.9

5 / 5 Share

June 19, 2024

AfterSell has been a great addition to our checkout process thus far! I'm very happy with the high level of customer support provided. Lillian has answered every question I have had promptly and with an in-depth solution!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

I want to Thank Patti soooo much for helping me out and answering my questions by giving me solutions to my issues. She was super patient with me and had a solution or answer to all of my questions. It is Great when you are able to get support with the app quickly and efficiently! Thanks Patti!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2024

Store

Alamki

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Great experience so far! Still dialing it in but it's definitely added incremental revenue.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2024

great customers support and we saw an immediate lift in revenue from this!! highly recommend :)

Store

Cann

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2024

I'm thrilled to be using AfterSell to boost our store's average order value The setup process was incredibly smooth - even for someone who isn't super tech-savvy. Their user interface is intuitive and easy to navigate, making it a breeze to create and launch checkout upsells. But what truly impressed me was AfterSell's support team. They weren't just there to answer questions; they went above and beyond to help us optimize our campaigns. We received personalized recommendations, including instructional videos tailored to our store's needs. This proactive approach gave me the confidence that we're using AfterSell to its full potential.

Using app

10 days

Total reviews

26

Average rating

5.0

5 / 5 Share

May 14, 2024

Great app, and awesome customer support! Lillian made a personalized video for me, explaining what to do. It solved the problem, can't ask for more.

Using app

6 days

Total reviews

2

Average rating

5.0