All reviews

Rating Breakdown

  • 5
    93% (720 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 89% (685)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 19, 2023

It's been an awesome experience with AfterSell. We were looking for an app that can help us with one click upsells and they checked all the boxes. Not only is their app easy to use but their customer support team is awesome. We even created post purchase funnels together on our call. I highly recommend using AfterSell.

Store

EBOOST

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

It's been an awesome experience with you as well! I know Cameron has said many great things about your team. :) Hope you all continue to enjoy the awesome AOV boosting powers of AfterSell! Let us know if you ever need anything, always happy to help!

5 / 5 Share

July 18, 2023

I was having an issue! it was an misunderstanding. Everyone came together to assist me with help and we got everything squared away. I see my business doing great things with this app. I'm glad I was recommended to them. Don't think about it. Just download the app.

Using app

5 days

Total reviews

6

Average rating

4.3

Developer Reply

Glad we were able to clear up the misunderstanding and help you in the end! Hope you're excited to see a huge AOV boost on your store! Let us know if you ever run into anymore issues or need anymore help, we're always happy to help!

5 / 5 Share

June 27, 2023

I couldn't seem to view the AfterSell Funnel after making a purchase even after watching a tutorial on why it may not be showing up. So I got on the chat and within 30 seconds, someone responded and was able to help me figure out why I couldn't view it. Now I know it's working and can't wait to start making sales after my customer's purchase is completed! Thank you!

Using app

About 3 hours

Total reviews

10

Average rating

5.0

Developer Reply

Hey thanks a ton for the amazing review! Glad we were able to figure out why you weren't seeing the upsell, and that we got it fixed up for you real quick too! Hope to see your sales continue to increase, and I hope you have an amazing time with the app! Let us know in the chats if you ever need anything else!

5 / 5 Share

June 26, 2023

The process was very easy and quick. The support was very friendly and nice she took the time to help me

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

After testing several post-purchase upsell apps, AfterSell is by far the most effective, customizable, and feature-rich solution I’ve found. The level of personalization is amazing, and it truly helps increase AOV in a seamless way. With Shopify+, the ability to customize the checkout and payment page makes a huge difference in enhancing the customer experience. Big thanks to John for his quick and insightful support—he answered all my questions and provided great advice. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Excellent service by the team. They were all very patient and responsive which helped make my experience that much better.

Using app

About 24 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

June 13, 2023

The app is extremely powerful and a must have for e-commerce brands. Patti, their support rep was outstanding, and actually helped us configure things. I can't recommend this app, or their support team enough!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Patti was a great help and answered all my questions fast, efficiently while setting up funnels for me on both of my Shopify stores.

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

The App works really well, instantly increased our AOV. and the customer service is super fast and attentive!

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

June 3, 2023

Great app! The team behind did some design suggestions for free to help us improve our upsell offers. Really great service!

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 25, 2023

Great support and service provided. Recommended application and Pierre was awesome in helping us clarify our doubts.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome review, happy to hear Pierre was able to help you out! Let us know if you have any other doubts, or even suggestions! Happy to lend an ear. :)

5 / 5 Share

May 21, 2023

The best upsell app you'll ever find! The customizations are so flexible and useful. I wouldn't look anywhere else. 10/10

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hey thanks so much for the great review! :) Glad to hear we're keeping our upsells flexy! Let us know if you need any assistance or have any questions, always happy to help out!

5 / 5 Share

May 17, 2023

Amazing experience with Patti at AfterSell. Her dedication, super fast support & genuine care truly stood out. Highly recommend AfterSell for exceptional customer service. Thank you, Patti, for your exceptional support!

Using app

22 days

Total reviews

4

Average rating

4.0

Developer Reply

Love to hear that Patti was able to help you out in a super fast and genuine way! We truly want to thank you for leaving that honest review, you're really helping us grow and we appreciate it! If you have any other questions, suggestions, or concerns just let us know! Always happy to help out. :)

5 / 5 Share

May 17, 2023

We're starting using the app, very good suport! They help me via chat with all my questions. Highly Recommended!

Using app

About 7 hours

Total reviews

13

Average rating

5.0

Developer Reply

Thanks for the review! It makes us happy to hear how good the support is! We do our best! Hope you continue to love AfterSell, and that you have a great upcoming weekend!

5 / 5 Share

May 16, 2023

I have used a handful of post-purchase upsell tools to try and improve AOV while keeping my landing pages clean. Aftersell has gotten me more conversions in 24 hours than my other ones had in 2 months. This is my best guess as to why: Easy to optimize funnels, the thank you page allows you to embed AS into the right column to keep the left portion for my post-purchase survey to collect feedback and show customers their shipping information. Plus UTM parameters. Truthfully, I have no clue if my previous providers had this, but they make it so easy to select that I know if I want to run a specific funnel from a specific LP I have the confidence that AfterSell will show in the right place. The last issue from my other providers is sometimes it wouldn't trigger properly at all so even if it was just for a home screen/direct search checkout it wouldn't populate. Have yet to have an offer show up when it's supposed to + AS shows me which customers skipped, engaged, or purchased to line up with my orders. It's amazing. I originally made the switch based on the cheaper cost and the impressive brands they work with but will be a customer no matter what it costs because it drives immediate ROI for my business.

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! We all loved to read it, and really appreciate the time you took to write it! We're doing our best to be the best Post-Purchase (and Checkout Upsell) app out there, so it's nice to hear we're doing a great job! If you have any questions, suggestions, or concerns please don't be afraid to reach out. Always happy to help!

5 / 5 Share

May 13, 2023

App is extremely easy to use. Got upsells up-and-running in a matter of minutes. First upsell revenue came in shortly after. Plus, Patti and Pierre from the CS team are lightning fast with their responses. 10/10 couldn't recommend more!

Store

Adegen

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hey thanks for the great review! Glad to hear our CS team is super fast and managed to help you out! Same in regards to you getting some extra profits very shortly afterwards! Hope you continue having a great time with AfterSell!

5 / 5 Share

May 12, 2023

Great app, easy to use and setup. Pierre from customer support is very helpful and gives great tips on what funnels to setup!

Store

Marcozo

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hey thanks so much for that awesome comment! It was a pleasure working with you as always! Let me know if you want anymore recommendations, always happy to take another look! :)

5 / 5 Share

May 3, 2023

Brilliant support, Pierre was very helpful in particular. I'm finding the app very easy to use. Looking forward to seeing future results!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear we're easy to use, thanks so much for that compliment! We're also looking forward to seeing your results! Have a great time with AfterSell! :)

5 / 5 Share

May 1, 2023

Aftersell if great and all, but Patti is Bomb Dot Com! Super helpful and friendly and fun. Come for the App, but stay for the customer support!

Store

KANIBI

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Happy to hear Patti was such a gem, and was able to help you out while also being super friendly! Love to hear it! Let us know if you ever need anything else, always happy to help!

5 / 5 Share

April 27, 2023

I sent a message to see if they can help me with some flows and half an hour later I received a message with a super detailed and simple step by step loom video on how I could improve the creation of these flows. Bigh shoutouts to Pierre for his help. Top customer support & experience right here, thank so much!

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey, thanks for your honest review here! Super happy to hear we were able to help you out! We always do our best to go over every detail so that it's as clear as possible. I hope you continue to enjoy your time with AfterSell!