All reviews

Rating Breakdown

  • 5
    93% (784 ratings)
  • 4
    2% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (10 ratings)
  • 1
    3% (25 ratings)

Reviews with Text

  • 87% (733)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 3, 2022

I've had this app installed for about a week now and I have to say, the interface and usability are very simple and clean. I've used a number of other Upsell applications and this is by far the cleanest. I've also worked with their customer service on fixing what I thought was a bug but ultimately came to a formatting issue on my end. They were very quick to respond and troubleshot my issue in no time. Highly recommend this app.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

The app is easy to use, loads fast, and has good customer support. I love that it has A/B testing. That is going to be the key to success.

Using app

3 days

Total reviews

28

Average rating

5.0

5 / 5 Share

July 29, 2022

Really simple and quick to set up. Only app I could find with one click upsells! Support also reply really quickly and have helped me with any questions.

Store

Liforme

Using app

31 minutes

Total reviews

13

Average rating

4.9

5 / 5 Share

July 21, 2022

Vielen Dank dem Support für die schnelle und zielführende Hilfe. Perfekt. Eine verwirrende Unklarheit für den Kunden konnte somit ausgeräumt werden. danke.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2022

The app allows me to cross sell and offer a better variety of options for my customers with ease. The online support is awesome as well.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

One of the best apps out there with a fraction of the cost and fast reply for any questions on your mind. excellent overall.

Using app

13 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 15, 2022

Support is top-notch. Amazing service within seconds of installing the app. They helped with setting up my first funnel.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

amazing app, they have been so helpful, a must have for every store. You will generate a-lot more conversions

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

This is a great app, support is awesome. Aftersell is a really simple way to increase store AOV. The post-purchase flows are great to show multiple different offers.

Using app

About 2 years

Total reviews

3

Average rating

5.0

2 / 5 Share

July 13, 2022

I was very happy with this app until today. The app is all of a sudden blank and not working from the back end and I cannot get hold of the support plus the in app chat does not work, since the app is not working. Very frustrating.

Using app

3 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi there, I am sorry that this happened. We were in the process of updating to a new major release of the app, and there was a brief moment of downtime for the admin interface. We’ve tried reaching out through email and live chat a few times but have not heard back. Would love to help make this right! Best, Armon Co-Founder @ AfterSell

2 / 5 Share

July 8, 2022

There is no way to cancel your subscription. If there is, they have not made it easy to locate. Beware of this ahead of time because it can cost you $799

Using app

10 days

Total reviews

10

Average rating

2.8

Developer Reply

Hi there, thanks for taking the time to share your thoughts. I wanted to clarify our pricing, I believe there may be a misunderstanding here! To clarify, the app has a 30 day free trial and only has a charge for stores who have over 50 orders a month. Stores have to accept a usage charge of up to $799 but we will NEVER charge that amount unless you have over ~25000+ orders a month. The app is free for the vast majority of stores and scales up as orders increase ($9.99, $14.99, etc). A full pricing list is provided here: https://aftersell.com/pricing We also offer a fully free 30 day trial, and 5x ROI positive guarantee. That means if you do not get at least a 5x return on the app, reach out and we will refund all costs. Most merchants see over a 2000% ROI! To cancel the subscription, the app should be uninstalled (no additional steps needed). Once it is uninstalled, the subscription is fully cancelled. Based on your feedback, we have introduced more support docs to clarify this! As both a Shopify Store Owner in the past and Partner myself, I totally understand your concern on pricing. That is why we have done our best to make our pricing as accessible as possible — for merchants of all sizes — from startups to enterprises. I want to do anything in my power to work with you to turn this negative experience into a positive one. Looking forward to hearing from you and implementing any additional feedback you may have! Best, Armon Co-Founder @ AfterSell

5 / 5 Share

July 8, 2022

Pierre helped me out right away setting up my first aftersell and was fast and efficient!! Excited to see how this helps my store grow :)

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

I use this app to help boost my AOV to keep my margins high, especially when scaling. An extra 10% of pure profit can absolutely change everything. I love their customer support and they answer my questions in less than a few seconds which is honestly the best part! I recommend this app to all e-commerce business owners.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

I used this app to help promote products on my store. The support for the app was excellent, professional, and solved my issue quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2022

Great free app - would absolutely recommend to others as it does most of the functionality of the paid apps!

Using app

1 day

Total reviews

8

Average rating

4.8

5 / 5 Share

June 27, 2022

Unfortunately I cant use 1 click upsell but their customer support was amazing. Extremely helpful and very clear instructions

Store

Elaan

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2022

We're still setting up but This app seems to be working really well for us so far. We previously used a product options add on on our product page, but we think this is going to work much better for conversions.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2022

Absolutely AMAZING customer service. Pierre went above and beyond to help me. He did exactly what i was having trouble doing in the App. I was able to make sales within minutes!This App is definitely a money making machine and will increase your sales in NO time.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2022

Setup process was seamless. I highly recommend working with their team to implement the first funnel. They are super responsive and the funnel they recommended was thoughtful and in line with our store objectives. Also working through the first funnel with support helped to highlight some of the features that we might have missed on our own e.g. what header colors to use etc.

Store

54kibo

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2022

Pierre was awesome! We thought we had a problem with this app and the product triggers were not firing the upsell offers (after it working perfectly for months...) it turns out that when we were testing we were using a 100% discount code and then Pierre informed me that it has to be at least $0.50 when testing - so make sure you do this if and when testing your funnels. Pierre was SUPER responsive, online chat within 30 seconds at least, and solved my issue in less than 3 minutes. Our trial is coming to an end... but guess what! We are sticking with this app! Ultimately, their support and funnel system is THE BEST. Thank you so much, Samantha

Using app

18 days

Total reviews

5

Average rating

5.0